Jump to content
Zero 88 Community Support Forum
Sign in to follow this  
EPPING

FAT FROG going blank

Recommended Posts

I have upgraded my fat frog with the latest software Version 9.6, i can programme a show or load the submasters with no problem. But sometimes when i turn the board off and then turn back on next day the frog has completely wiped all memories and submaster. It goes without saying that i save the show to disk. I am using the board in partial mode. Should I reload the software or is there some other problem????

Share this post


Link to post
Share on other sites

First check the status of the internal battery - if this has failed or is low this may explain why the desk is losing the show data.

 

Enter Super User mode and select the Desk Information option. Look at the Battery Status option - it normally shows "OK".

Share this post


Link to post
Share on other sites

i have checked the status of the internal battery and it shows "OK". i normally leave the desk in wide mode and when i turn the desk back on the wide mode is turned off. what else could it be?

Share this post


Link to post
Share on other sites

This all sounds like the internal battery is on it's way out, or there is a hardware fault on the desk. If it's still within it's 3 year warraty, get it back to us and we'll take a look at it. Keith Rogers is the man to contact (techsupp@zero88.com).

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.