Solution desk randomly shutting down.

[Worcester RGSTech]

Our Solution Desk decided to randomly shut itself down immediately before a show. Monitor went blank and DMX output stopped. Then the windows started showing 'loading' and 'solution'

We turned off the power, waited and then restarted it and it seemed stable for the show.It is running ZerOS 7.9.4.

It stays in a control room and is not moved around between venues/spaces, although it can be quite cold overnight.

Any ideas?

Thank you

 

[thierry]

Hi, firstable try to update ZerOs to 7.14.4, and change the CR2032 battery coin inside the desk.

I don't know but hope this help.

Thierry

[Worcester RGSTech]

Thank you Thierry, I have updated it to 7.14.4 and we will see what happens.