Changing pages causes "Go Snap" to act up

[Harold]

I've finally figured out what was causing an issue.

I half busk / half program music performances in our theater. Normally I use our movers for highlighting members of the bands. There have been a number of times when I press the button (set for Go Snap) to preset a mover and the light goes full and then swings into place. It seems that "After" I change from one page to the other, the glitch happens one time.

Have I missed a setting? Now that I've isolated the problem I would like to fix it.

Also, is there an estimate for the updated firmware update?

Cheers,

Harold

[kgallen]

Hi @Harold and welcome!

Check if the Page Handover setting (change to Enabled) helps out.

https://www.zero88.com/manuals/zeros/setup/settings/operational#page

Regardless it seems like the behaviour you observe is a little unhelpful so hopefully @Jon Hole will take a look at your report and see if there is an issue there.

[Jon Hole]

Hi @Harold, I can't recreate this issue - are you able to send me your showfile please, and let me know exactly which playbacks & fixtures you're seeing this on - ideally with step-by-step instructions. Thank you!

[Harold]

Hello,

I I had a few hours and finally worked out the cause. When I change pages, if I don't give a 2 second pause before using "Go Snap" to preset movers, they light up 100% and swing into position. It was just my hands moving a little fast for the console.  I'll need to make it muscle memory to force a pause.

 

I love having the extra pages!

 

Cheers,

Harold

 

 

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