Benjamin Newton Posted Sunday at 04:35 PM Report Share Posted Sunday at 04:35 PM Hello I've just upgraded an S48 to the latest version (I did an S24 just prior with no issues) and as it was finishing I received the error messages "Unable to move system files", "Upgrade failed" and "The upgrade failed during a critical phase of the process, the software installation may be corrupt." I then restarted the desk as requested, updated the co-processor and restarted again. Everything looks fine, the Software version is 7.14.3. Do I carry on as normal or should I be worried? Kind Regards Benjamin Quote Link to comment Share on other sites More sharing options...
Edward Z88 Posted Sunday at 10:02 PM Report Share Posted Sunday at 10:02 PM Hi Benjamin, If these errors appear, and the console is switched off and on again, the console will usually reboot into the previously installed version. However as your console has booted into ZerOS 7.14.3, this confirms the software installation completed successfully. The installer must have encountered an issue right at the end whilst it was wrapping things up. The only thing I’d check is going into Setup > Add Fixtures, to check the fixture library is installed. If it is, then you can ignore those errors. Edward Quote Edward Smith Product Specialist Email Support Link to comment Share on other sites More sharing options...
Benjamin Newton Posted 8 hours ago Author Report Share Posted 8 hours ago Hello Edward All looks good. Many thanks for your reply. 1 Quote Link to comment Share on other sites More sharing options...
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