Playback behaviour

[Tassal]

I have a S48 2u running 7.14.2.

I have set up a show with cue stack on master playback and have house lights which are 4ch led par64 on playback 31. House lights are used a lot as it is a very small venue and a lot of action happens in the aisle. Everything is fine with the houselights untill I run a cue on the master playback which has a number of led lanterns on the stage running a Kaleidoscope effect. After this cue has been run when I raise playback 31 the par 64's quickly cycle through colours building to the correct colour and level. This only happens after the cue is run. The houselights are not in any cue on the master playback. When the desk is powered down the house lights return to mormal until that cue is run again. Has anyone any ideas. Thank you.

[Edward Z88]

Hi @Tassal

11 hours ago, Tassal said:

Everything is fine with the houselights untill I run a cue on the master playback which has a number of led lanterns on the stage running a Kaleidoscope effect. After this cue has been run when I raise playback 31 the par 64's quickly cycle through colours building to the correct colour and level. This only happens after the cue is run. The houselights are not in any cue on the master playback.

It sounds like the house light LED PARs have been accidentally recorded into a cue in the Master Playback.

If you can email a copy of your show file to support@zero88.com, I can investigate further. If you email your show file, please include as much information as possible, such as the fixture/channel numbers of the LED PARs, and the number of the cue in the Master Playback that seems to be causing the issue.

Please let us know if you have any questions.

[Tassal]

Update.

I have been able to cure the problem but I still do not know what was causing it. I went through every Cue in the master playback and modified each by inserting and removing the houselight lanterns. I tried the houselights before and after every modification and the flashing was not present after each modification. My best guess would be that somehow even though the lanterns were not programmed into a cue an effect associated with those lanterns was. It would be nice to know if it was me, my desk or a software problem. I have sent the support team a copy of my modified showfile for comparison. Thank you.

[Edward Z88]

Hi @Tassal

13 hours ago, Tassal said:

My best guess would be that somehow even though the lanterns were not programmed into a cue an effect associated with those lanterns was. It would be nice to know if it was me, my desk or a software problem. I have sent the support team a copy of my modified showfile for comparison. Thank you.

Thanks very much for emailing your show file to us. I have replied to your email with an explanation.

As a brief summary for the forum, it looks like effect data had accidentally been recorded into cues whilst these fixtures were @ 0% intensity. This could have been due to the cues being copied, and then pasted with unnecessary data.

Please let me know if you have any questions.

[Tassal]

Thank you for your help and support.