How to save window desktop assignment?

[Trapdoor]

Is there a way that window assignments to the various desktop tabs can be saved? Running 7.14.2

It’s a bit frustrating after setting up say Colour Pallets on Monitor 2 and Effects on 3 (as an example) that on desk reboot they’re all unassigned again.

Thanks.

[Edward Z88]

Hi @Trapdoor

12 hours ago, Trapdoor said:

Is there a way that window assignments to the various desktop tabs can be saved? Running 7.14.2

It’s a bit frustrating after setting up say Colour Pallets on Monitor 2 and Effects on 3 (as an example) that on desk reboot they’re all unassigned again.

When you switch on the console, the custom desktop layouts that were present when the console was last used should be recalled.

Please rearrange your desktop layouts how you'd like them. Then tap SETUP twice to enter and exit Setup, which will force the show file to be saved to the internal storage.

If you then switch the console off and on again, are the custom desktop layouts recalled?

[Trapdoor]

@Edward Z88 Thanks for the information and I thought I was going a bit mad because that’s how I thought it worked and would have expected it to work. However I’ve just checked again and nope, it wouldn’t save the desktops and in fact after shuffling screens into desktops, when rebooted it loaded to a completely empty suite of Desktops, even Desktop 1.

So I factory reset the desk and now it’s working as expected again.

Fortunately we’ve only just started for the spring production so nothing lost that 20 mins of repatching won’t fix!

Thanks for your help.

[Edward Z88]

13 minutes ago, Trapdoor said:

So I factory reset the desk and now it’s working as expected again.

Thanks very much for the update.

Please keep an eye on this. If the issue happens again, this could suggest the console's internal battery is going flat. In which case, we can provide instructions on how to replace the battery.

[KWR88]

That may indicate a possible battery issue if the screens are coming up blank

Is it holding the date and time correctly?

Do you see or have you have seen any NVR error message when you boot the desk up?

 

[Trapdoor]

2 minutes ago, Edward Z88 said:

Thanks very much for the update.

Please keep an eye on this. If the issue happens again, this could suggest the console's internal battery is going flat. In which case, we can provide instructions on how to replace the battery.

@Edward Z88 I hope it isn’t as I only changed it in January as a precaution 🤣

[Trapdoor]

Just now, KWR88 said:

That may indicate a possible battery issue if the screens are coming up blank

Is it holding the date and time correctly?

Do you see or have you have seen any NVR error message when you boot the desk up?

 

@KWR88 … yep, it’s holding its date and time OK and no error messages on booting the desk.

It appears to be working as expected now, but will see once I load the fixtures back.

[Trapdoor]

Quick update … all seems to be working fine now and loads all the correct desktops on a reboot even with the fixtures and Playback/cue stack loaded.

Must have got something corrupted internally 🤷🏼‍♂️🫤