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This is just a word of thanks to the dedicated Zero 88 Technical Support Team. We had our Fat Frog since 2002 but a few months ago it gave up the ghost. We had over 11 years of trouble free use. I look after our lighting system on a volunteer basis and therefore lack the experience of full time techies. We ordered our replacement Solutions desk a week ago, it arrived Tuesday, I spent 3 hours on it Thursday evening and then 5 hours on it today. I only had to call Tech Supp 3 times but in the end the issues were just minor mistakes I had made. The system is up and running with the Wifi network