Search the Community
Showing results for tags 'support'.
Found 3 results
Hi everyone, I recently bought the zero88 Jester ML24. The table works well altough I have a problem, probably with tagging. I want to create 3 chases on 3 different submasters. One program with 8 static lights - ADJ flat par on 3ch One program with 4 movingheads - Showtec phantom 50 LED and one program where all fixtures are white flashing . All fixtures are working properly. We want to have 3 independent submasters so one with the static lights, where the submaster fader acts as dimmer, one with the moving lights and one to throw on to have all lights flashing. The problem we encouter is that when we program and we run them, we are not able to use the submasters independent, its or the statics, or the moving lights but not the two together running independently. We think we make a mistake with the tagging system. does anyone have an idea about what we are doing wrong? Help is appreciated Remco
Zero 88 support for the Edinburgh Festival has begun! Our support line is +44 (0)7734 736690 We are based at Universal Quidem in the New Town Theatre, 96 George street (EH2 3DH - Venue 7) We'll be running training sessions and drop in sessions on Jester Series, Solution Series and ORB Series consoles and are also available for on-site help and training - give us a call or send us a message if we can help in any way. zero88.com/edinburgh
This is just a word of thanks to the dedicated Zero 88 Technical Support Team. We had our Fat Frog since 2002 but a few months ago it gave up the ghost. We had over 11 years of trouble free use. I look after our lighting system on a volunteer basis and therefore lack the experience of full time techies. We ordered our replacement Solutions desk a week ago, it arrived Tuesday, I spent 3 hours on it Thursday evening and then 5 hours on it today. I only had to call Tech Supp 3 times but in the end the issues were just minor mistakes I had made. The system is up and running with the Wifi network and iPad & iPhone apps working perfectly. Many thanks to Keith Rodgers for his help. You guys are worth your weight in gold to us volunteers! Many thanks Leighton City Temple Cardiff