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  1. I have a Jester 12/24 R1 running the latest update V3.4, this desk had started displaying the following error up power up. Error 002 Bad product ID Data 253 count 004 I can clear the desk by resetting via the master mode but the program memory is obviously lost and requires loading again each time the system is powered up. 1. has anyone a similar experience with this jester model? 2. is there is a more permanent solution that will return the board to 'normal' ?
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