SimonH
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Everything posted by SimonH
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A quick update regarding your Vari-Lite Support team
SimonH replied to Jon Hole's topic in News & Announcements
Good luck Jon but I'm not surprised. TBH since the Varilight take over it's felt like the beginning of the end. The issue of the latest software will probably be the last so I hope we all got our wish list items sorted. -
Thanks Jon. It's a shame that one of the highlights of Rigsync is that it should find a fixture and even if it doesn't have an RDM fixture file for it , the software should build a basic one and make it work which unfortunately hasn't worked for any of the Chauvet fixtures we have. Cheers, Simon
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Hi, can someone explain how the info gets from manufacturer of fixtures to the desk manufacturers please? Is there a central store where this info is posted for all to use? Chauvet seem to have very limited numbers of fixtures that contain RDM data (2 of the 3 I have) and Zeros doesn't create usable fixture files when it finds them which is very anoying. Thanks, Simon
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Hi John, Its the Chauvet storm 2 beamwash Thanks, Simon
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Hi, Is it possible to change what options come up on the LCD screen when say selecting colour. ATM one of my fixtures is RGBW but the white is on pg2 and ColourMix is the 4th button on pg1. I'd like RGBW to be on page 1 if possible? Checking the fixture file the colours are in order on the channel count. Thanks
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That is really sad news, he has only just had my desk in for repair and in my short dealings with him, he was a delight to deal with. Condolences. Simon
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Where are people sending their desks for repair? Sub 24 has become very unstable and never reaching 100% . We also have an older desk that could do with some general tlc. Thanks, Simon
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What addresses are you using? Are you using RDM? I've had issues with non RDM fixtures flashing even if the console has RDM disabled as I think (Edward correct me if I'm Wrong) the Gateway 4 still transmits the RDM signal unless disabled in it's own config.
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ok thanks Edward.
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Ok thanks for that, will give it a go edit: just checked and my stick is already FAT32 but it is a USB 3.0
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Hi, This is an old post and I wondered if there was any update on the size of USB? I carry a 192Gb on my keyring for all my handy bits and pieces and it doesn't seem to want to read that? Is it limited to USB 2?
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Think it's only you and me on here!!
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Thought this place might be dead and forgotten but finally managed to log in. Very quiet and lonely here though.
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Is this a thing or are you referring to the list of wants? when I said list I meant the one you were working on not our would be nice list. thanks
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Can you tell me if the custom screen settings is on the list and where abouts roughly please? As far as usability for me this is the biggest hinderance during a plotting session. Thanks
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Thanks for the reply. I’ve sorted it now, my fat fingers had typed the wrong ip. still like to know where the reset button is though.
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Hi, ok used dmx workshop to change the IP address to 192.168.15.200 and now cannot see it anywhere. The instructions on here say to return to factory settings press reset button and cycle power but there isn’t a reset button or any button for that matter. help please.
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Thanks yet again Edward. perhaps a line in the instructions sent out with the unit should say please consult zeros manual for configuration on a console?
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I’ve just received my new gateway 4 and in the introduction it says it can be configured from the board or alternatively via a browser but in the configuration section there is no mention of setting it via the board. Am I missing something?
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So I emailed the tech support on the chauvet website asking for the info. I get an email from customer support asking tech support if they can help followed by reply from tech support saying this was a product support problem followed by an email from customer support saying they would ask product support and get back to me. You couldn't write this stuff.
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Thanks Edward, will give this a try. If I create a default show file from this and then a company change the addresses and modes can I then load this show and press recover rig and it should reset the RDM fixtures back to that show file?