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TimK

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  1. Jon Just realised, I >>have<< got the up-to-date ZerOS Remote software i.e. 1.4.11 - I'd given you the version code for the "About" notes by mistake, not the software version code - doh! So updating the desk software is the only other solution - we'll tackle it very soon and come back to let you know if it solves everything. Cheers Tim PS: On the other hand, the mystery of the two compressed IP address boxes on the HTC phone screen remains. Let's hope I won't need to access them.
  2. Hi Jon I only downloaded ZerOS Remote a few days ago from AM/Google Play, so didn't expect it to be out-of-date so soon. However, my Lighting Director acknowledges that the desk software does need updating. I'm not clear, do I/we need to update the software first before trying again? I had been tapping the desk name but it didn't respond - and the OrbXF desk name on the screen didn't have numerals in a string after it, whereas on the LD's phone the name has a bunch of numerals as well as the name. Another sign, I assumed, that the desk wasn't being seen properly. It's first night t
  3. Jon Here is the info you requested: - - - - - - - - - - - - OrbXF desk software = 6.0.0 OS Version = 6.0.0.0 14.10.2010 LNX - - - - - - - - - - - - HTC Desire A8181: - Android 2.2 - Baseband version = 32.48.00.32U_5.10.05.30 - Kernel version = 2.6.32.15-g29e526b htc kernel@and18-2 #1 - Build number = 2.17.61.3 CL274424 release-keys - Software no. = 2.17.61.3 - Browser version = Webkit 3.1 - - - - - - - - - - - - ZerOS software: - Version 1.2.9 - 6 April 2011 - - - - - - - - - - - - Router IP = 192.168.1.1 Desk IP = 192.168.1.2 HTC phone IP = 19.168.1.100 - - - - - - - -
  4. Hi - my first post - and I really hope it doesn't come over as a rant but I do admit to a lot of frustration at the moment. I've spent a lot of time and effort over the last few days trying to use my HTC Desire + ZerOS Remote to connect to our OrbXF but without success. I've had two conversations with Tech Support who encourage me to continue trying and tell me I shouldn't be getting the prompts/issues/crashes that I'm getting - but it still isn't working, so I'm on here hoping to finally nail the problem. What has added to my confusion is that I've just found a couple of old posts on
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