Jon Hole

Hi Lukimoe, Sorry for not getting back quicker. It's not possible to group fixtures on the range of Jester ML desks. When editing a palette, the desk reporduces exactly what is stored in that palette, which is only colour / beam / possition information. When editing a palette, you can then turn on these fixtures, without the brightness being stored in the palette. Hope this helps, Cheers Jon

Hi 'jw-lighting', We also do our own demux which can be found here: http://www.zero88.com/en/products/3/50 However, these are a seperate rack mountable product, and can not be included into the Betapacks. Cheers Jon

Hi Tomas, After recording your memories, please make sure you clear the programmer (pressing clear a couple times) before you program your submasters. Any attributes (pan, tilt, colour, etc) that are 'tagged' (the screen above the wheel is inverted when an attribute is tagged), will get recorded into a submaster. I would guess that the moving lights are still 'tagged' from when you recorded your memories, so clearing the programmer will fix this for you. Let me know if this doesn't work! Cheers, Jon

It is possible to output Phantom ZerOS straight into Light Converse or Wysiwyg, however you can not import ZerOS files onto the Jester or vice verser. If there's any more information you'd like, just let me know. Cheers. Jon

Hi Lukas, I'm afraid our 'Phantom Jester' off-line editing software does not allow you to connect to 3D Visualization. Sorry for any inconvenience, Jon

Hi Matt, Don't worry - your eyes aren't missing anything! There is no clear button available on the ZerOS Remote for the LeapFrog 48 + 96. This is a feature only available on the Frog2 and ORB consoles, to support their keypad entry syntax's. Cheers, Jon

The default monitor output of the TL and TL Extra is a resolution of 640 x 400 @ 70Hz. However, it is possible to change this to 640 x 480 @ 60Hz (4:3) under 'Displays setup' whilst in SETUP mode (shift+mode together). Hope this helps!

Hi Gemini, Thanks for your post, sorry no one has got back to you sooner. We are investigating this, and hopefully will get back to you soon with a solution! Many Thanks, Jon