[2.1 library file issue]

I've logged a request (ZOS-10842) to hide filetypes starting with "._", to avoid similar confusion in the future.

[Beta testers wanted!]

We're currently beta testing ZerOS 7.10, which includes the following features:

• Multicell support
• Move functionality added to FLX & FLX S
• Move-on-Dark per-cue (aka "Mark Cue")
• Increase / decrease syntax now scales, and is now available on FLX
• 25+ Enhancements and Bug Fixes

This release is for all consoles and servers running the ZerOS Operating System (FLX, FLX S24 & S48, ZerOS Server, ORB Series, Solution Series, SCD Server & SCD Server Pro, Leap Frog 48 & 96, Phantom ZerOS offline software)

If you would like to become part of our Beta Test group, please send us an email to support@zero88.com including your Forum Username.

Thanks!

Jon

[color picker & effects with LED Bars]

17 hours ago, drscoop said:

Yes please, Edward, it’ll be interesting and helpful to see the future LED handling in advance.

I've sent you an email 🙂

[FLX s24 dead after upgrade]

Have you still got the USB key plugged in? Unplug all USB devices and try rebooting.

Also, do you mean "ZerOS 7.9.9" (only two 9's?). Or are you running Beta software?

[Merging cue stacks from different show files]

5 hours ago, DALX said:

Not sure where you would find earlier versions of PhantomZerOS to load in shows from earlier version show files.

They're all available here to download: http://zero88.com/zeros#legacy

[Confused by playback overlaying]

You're welcome 🙂 !!!

[Connecting 2 Touch monitors to FLX desk]

Although I don't have a timeline yet (multicell is highest priority), we had a meeting about this feature the week before last.

[FLX S48 - RIEN NE SORT]

1 hour ago, kgallen said:

You only see the detail lines for fixtures selected in the programmer.

You'll see selected fixtures AND any fixtures with information in the programmer... so if you select Fixture 1, change it's colour, deselect Fixture 1, you'll still see the fixture's details in the Output Window because the colour infromation is in the programmer. However, when you then Record that to a cue, the information is transfered from the Programmer to the Cue, so you'd no longer see that fixture (this is assuming "Smart Tag" isn't enabled. If it is enabled, you'd need to clear the programmer).

57 minutes ago, delfine said:

Oh ok. So it's normal. Thanks. Do we see the same in a external monitor or a Ipad with Z monitor ?

External Monitor and Z Monitor should show you the same thing. 

56 minutes ago, kgallen said:

External monitor is the same as the internal touchscreen. You are using FLX S48?

Not quite, the Internal Touchscreen doesn't show you the Fixture Details of fixtures that are selected or in the programmer, only the external screen & Z Monitor shows you that.

[FLX S48 - RIEN NE SORT]

1 hour ago, delfine said:

J'ai une autre question. J'ai remarqué qu'avec un moniteur extérieur, j'avais, que je sois sur Channels ou playback, les projecteurs qui jouaient sous forme de ligne en dessous des circuits. Or, j'utilise une tablette avec Z monitor, et je n'ai cet aperçu très utile que lorsuqe je sélectionne mes channels quand je suis sur channels. Ai-je de nouveau zappé une étape, ou la visualisation sur Ipad est différents que sur une écran externe en DVI ? 

 

Hello, please could you send us some photos / screenshots of what you're seeing please?

Bonjour, pourriez-vous nous envoyer des photos / captures d'écran de ce que vous voyez s'il vous plaît ?

[Still with 7.9.7 that working good ! And what about 7.9.9. ? Bugs or working good ?]

On 6/25/2021 at 10:55 PM, van den abbeele Eric said:

Do you think there will be an upcoming library update?

Yes, we're working on that one too 🙂

[Still with 7.9.7 that working good ! And what about 7.9.9. ? Bugs or working good ?]

Hi Eric,

There are a couple of bugs we know about that affect some users (for example, showfile compatibility when loading files from a specific version of ZerOS)... we've fixed these and uploaded them to this page under "public beta" - https://zero88.com/zeros#download - we're not shouting about this download, as it only fixes a couple of specific issues, so we point customers towards it when we know it will fix their issue. These fixes will get rolled into the next bigger release of ZerOS.

Talking of which... there will be the first Beta of ZerOS 7.10 in the next week or so, that brings some major new features to FLX and FLX S which people have been asked for for a long time!

[USB]

On 6/22/2021 at 2:02 PM, delfine said:

j'en profite pour ^poser une autre question : ça fait plusieurs fois que j'allume ma console mais que rien ne sort :((( Mon submaster est à full. Quelles sont les étapes que je dois checker ??

merci

 

Hi delfine, I've asked some questions here: 

 

[FLX S48 - RIEN NE SORT]

Hi delfine,

What version of software are you running?

Please can you upload a version of your showfile?

Thanks,

Jon

[Jester 24/48 USB Problems]

I'd suspect you'll see more sucsess with the smaller USB stick... 16GB USB sticks weren't even drempt of when Jester was developed! 

[S48 - Position Effects - Speed, Size and Offset]

Hi Uriahdemon,

Can you not "scroll" (press and swipe left) the tab buttons to see the rest of the P/T Grid? After that tab should be an "Effects" tab which will provide you with the parameters that you're looking for.

Jon

[Jester 24/48 USB Problems]

Hi Light.UP,

Do you have a much smaller, simpler USB stick? e.g: an old 1GB one that you get for free?

[Mac OS]

Hi Kasper,

As mentioned above, Phantom ZerOS is Windows only, there isn’t a macOS variant. There are some Mac apps that allow you to run .exe files on macOS - it might be worth having a look at these - but we couldn’t confirm how well that works.

 

[Jester 24/48 USB Problems]

Hi Light.UP,

Which format did you format the USB drive into? Have you tried other USB drives?

Please can you use a different USB stick to perform a software update from V3.2 to V4.1?

Then perform the USB Host update, as described above (remember to press SHIFT!).

Then try loading the showfiles.

Jon

[USB]

Hi delfine, what format is your SSD currently in? We often see this if a drive has been formatted for macOS.

[The show does indeed go on...]

A special update from David, our General Manager:

 

The show does indeed go on...

 

A year ago, back in early March 2020 when we were acquired by Signify, no one could have envisaged the year that would follow. That said, the Zero 88 business survived, even prospered, through all that a global pandemic could throw at us. It reminds us that the one thing we can always count on is the continual cycle of challenge, change and renewal that affects us all.

 

From May 2021 onwards, Zero 88 will take its place alongside Vari-Lite and Strand to deliver an entertainment focused, ‘greater together’ portfolio of lighting brands. This is also the moment for me to embrace change as I take my leave of Zero 88 from July, to continue my career with Signify’s “Systems & Services” business unit – covering project-based architectural lighting and controls, which includes iLight. Going forwards, Zero 88 commercial leadership in Europe and Asia will be passed onward to Grant Bales-Smith. Many of you will remember Grant from his previous roles within Zero 88 and I wish him continued success.

 

With this in mind: I want to commend an important message to you - the many friends, customers, and colleagues I have known and worked with since I first wandered into the Zero 88 offices back in 1985….and it is this:

 

We are all familiar with ‘The 4 Ps of Marketing’ - Product, Price, Place and Promotion... but the many intervening years have taught me that this is 2 Ps short on the truth - which adds ‘People’ and ‘Passion’ into the mix. I am truly humbled to have worked with many great people over the years, some of whom are now no longer with us, but all of them carrying the greatest of these assets - their passion for our industry.

 

So, whilst I move on - the good news is that all the passionate people working tirelessly for the Zero 88 brand will carry their enthusiasm and hard work with them into Signify’s entertainment family – so you'll still be working with all the same Zero 88 people you already know and trust.

 

And, as a bonus - you’ll all be relieved to know that this will be my last Zero 88 General Manager’s message.

THANK YOU – every one of you.

 

Sincerely

 

David

 

   

 

 

[New Product Announcement!]

Zero 88 are delighted to announce the latest addition to their award-winning control range.

‘ZerOS Wing SD’ expands the upgrade options available to all users of ZerOS Consoles. Featuring quick setup, scratch-resistant construction and quiet, fanless operation, ‘ZerOS Wing SD’ plugs into any ZerOS Console to enforce social distancing between operators.

“COVID required us to think outside the box” explains Jon Hole (Global Product Manager, Systems and Control). “It turns out the solution was a box. A 2m wide box.”

‘ZerOS Wing SD’ is specifically designed to sit next to FLX consoles, incorporating the same depth and height profile (342mm x 90mm respectively) but with a width of 2000mm to ensure no other operator can set up too close to you.

‘ZerOS Wing SD’ is available on 1st April 2021 through Zero 88’s worldwide distribution network.

[ZerOS 7.9.9 Released]

Dear All,

Zero 88 are pleased to announce the launch of ZerOS 7.9.9 - a new software release for the following consoles:

• FLX
• FLX S24 & FLX S48
• ZerOS Server
• Solution & Solution XL
• ORB & ORB XF
• SCD Server & SCD Server Pro
• Leapfrog 48 & 96

ZerOS 7.9.9, Phantom ZerOS 7.9.9 (offline editor) and the Release Notes can be found at zero88.com/zeros

If you have any questions, please don't hesitate to contact us at support@zero88.com

Best regards,

Jon

 

 

[New library]

19 hours ago, Mbmbmb31 said:

why the New library 1.0 doesn’t contain all fixtures already listed in the previous library v40. For exemple Eurolite LED Theatre 36X3W.

Hi Mbmbmb31,

Usually when updating the library we only add fixtures, never remove them. However, for ZerOS 7.9.8, this isn't an updated library, this is an all-new library. It contains very-close to twice the number of fixtures - but unfortunately that doesn't guarantee it contains ALL the fixtures of our previous library.

Remember, if you load an old showfile into ZerOS, this also loads the old fixture personality too - so you shouldn't have any issues continuing to use those fixtures - just convert the ones you can, and leave the ones you can't. If you haven't got a showfile, to try and avoid any issues when fixtures aren't available, we've created zero88.com/fixtures/legacy-library/ - so you can very quickly download just the fixture(s) you used to use, and load it straight in. You can find your fixture here: zero88.com/fixtures/legacy-library/Legacy%20library%20(gft41.0)/EUROLITE/LED%20Theatre%2036x3W%20CW_WW%20Theatre%20Spot.ift

Also, please do email us - FixtureSupport@Zero88.com - so we can ensure we add in any missing fixtures to future releases.

Jon

[Blackout and grandmaster safe]

16 minutes ago, O Thompson said:

I have patched the relays to the FLX

What have you patched them as on FLX? If they are patched as dimmers, they'll be affected by the Grand Master, but if you patch them as Relays, they shouldn't be.

[ZerOS 7.9.7.28 (RELEASE CANDIDATE) and ZerOS Monitor (Windows) 1.9.2 (RELEASE CANDIDATE)]

19 hours ago, JWylie91 said:

lamp off was working fine prior to loading this Beta software version on. 

 

19 hours ago, Edward- Z88 said:

it sounds like DMX Lamp Off is disabled in the fixture menu.

Joe - just to expand on this, the old Zero 88 library was using a 'forced' "Lamp off" option that the Mac 250 offers to bypass the disabled option (as detailed at the top of page 36 on the MAC 250 Krypton/Entour user manual).

We now operate as the fixture manufacture, Martin, intended - not unnecessarily forcing the Lamp off command.