Jon Hole

Hi, Check that your Floppy isn't write protected, and maybe try a few different disks. If that doesn't work, give Keith a call on the number in his signature above. Cheers

Hi Piero, The old FROG 2 hardware has 2 USB ports on the front, whereas the new hardware only has the one. There are a lot of changes to the layout of the back panel too (such as more USB ports etc), but this is the easiest to see! Hope this helps,

Hi Si, I think we can hopefully help you. Keith is the best person to contact - he's out of the office today (Thursday), but you can try tomorrow. His number is +44 (0) 1633 833 101. Hope he can help you further,

Hi Stephen, Your best bet is to phone Keith, who's our Service Manager, on +44 (0) 1633 833 101.

Hi Veit, We've added you to the Beta Test program - you should now see an additional forum inside 'ZerOS Consoles' called 'Beta Test'. All the instructions and downloads you need are available from here. Thank You for agreeing to help us Beta Test.

Hi RT59, We have been made aware that certain touch screen drivers have stopped working in Version 6.0.0 of the ZerOS software, which is the release being shipped on new ORBs and ORB XFs. Our software team are currently debugging this problem, and we hope we will have a software release out in the next week or two that will fix this and several other small bugs. I hope this helps,

Hi Damo, What control are you wanting? The best thing to install would be the 'ZerOS Remote Monitor', which is available to download, free of charge, here. If I can be any further help please let me know. Many Thanks

Hi Techbppac, Thank's for your feedback and suggestions. That's not quite how tracking works, so we couldn't quite implement it like that. However, having true 'undo' functionality is listed as a future feature to look into implementing. At the moment, you can use backspace to go back into the command line and undo each change you have done, step-by-step, up until you last pressed record or cleared the command line.

If you would like to send it to me to check, please feel free to do so. We can also include it in our next release of the fixture library.

Hi, We provide all the tools to create your own fixture list here: http://support.zero88.com/main/en/product/88 You need to download 'Fixture Tools Version 2.5' and the step by step instructions 'Fixture Editor User Guide'. These are both listed under 'software'. Hope this helps,

Try downloading the ZerOS Remote Monitor software for Windows, and using either a router, or a crossover cable, try connecting your laptop / computer to the console and making that connection. This will be a good way to see if your console's Ethernet port is working correctly.

Hi James, Sorry - there is no way to do this on our smaller, Jester consoles.

Hi Elli, We're currently on version 6 of the software, which was released late last year. We are working on a couple bug fixes which managed to creep in, however we have not set a release date for this software yet - however it won't be too far away! Hope this helps,

Hi, The English manual can be downloaded from here: http://common.zero88.com/public/files/Mambo_Frog_Manual_Issue3C.pdf I hope this helps

What version of software are you running? You can find this in Setup > Files > Desk Information > Software Version

Hi Daniel, There is no reason why this won't work. If it's a direct link you will need to use a crossover cable, and ensure that the first 3 parts of the IP address match on your laptop and on the console, with the subnet mask of 255.255.255.0 Hope this helps,

Page 45 of the manual above details how to edit the patch.

Hi, All the information is available in the manual, which can be found on our website to download, or by following this direct link (pdf). http://common.zero88.com/public/files/Leap+Frog+48_96+Manual+Issue+3.pdf I hope this helps

Hi, We provide all the tools for free to make these yourself. They are available to download here: http://support.zero88.com/main/en/product/9 You need to download Fixture Tools V 2.1 and the Fixture Editor User Guide. Alternatively we can make this for you, but there is a small backlog at the moment so it might be quicker to use the tools provided. If you do make it, it would be great if you can send it through so we can include it in the Global Fixture Library for other people to use it too. Thanks

Which version of the Leap Frog do you have? There is the old version, which doesn't have small LCD screens above the submasters or the keys on the right, and says Leap Frog on the bottom left of the console. This desk is part of the old 'FROG' range, which had super user mode etc - however it doesn't support the ZerOS Remote.

Hi Noizeboy92, The desk doesn't have a 'super user mode'? The DCHP will only work if your wireless router is DCHP compatible. If it's not, you'll need to set that option to know and set the IP addresses manually. Could this be the problem?

I think we'll have to look into this a bit further and do some tests. Thanks for your help and for sending over the show files!

If you have something plugged into the DMX IN whilst programming, the desk is going to be storing a snap shot of all 512 channels for each memory and submaster you program, which I think is the problem you are experiencing. If you are using the DMX in device for playback, I wouldn't have it plugged in whilst recording or the above is going to happen and you will be faced with the problem you have described. If there is a '+' in the cue, that means it has recorded DMX IN data too. I hope this clears up the problems?

Hi Härterei, It appears you are using the 'DMX In' on the desk whilst recording cues - how is your rig set up and what are you using the 'DMX In' for? Cheers

Hi Stefan, Thanks for your feedback! Hopefully I can help answer some of your questions: Could you expand on this a little please? Once you have recorded a memory you can go along to the 'name' column, press 'Enter' to start editing that cell, then use a Keyboard or the Multi Function Keys to give that memory a name. Because the speed override on the Leap Frog slows down or speeds up the fade in relation to the time you programmed, this figure would keep changing. It's also designed for 'live' control where you need to 'feel' the fade instead of have it at a set time, which would usually be prerecorded. If you want to change the fade time during the show, you can use the curser keys to go to the fade time of that memory, and use the + / - or the wheels to change the time. We will have a look at how this could be made quicker to update - thanks for your idea! The Leap Frog is designed to only have the one Play back (or 'cuestack'). This helps keep the desk simple and quick for programming. We retain multiple playbacks to the ORB Series of consoles. We'll have a look at this too and discuss the options! This is something that we have built into the ORB Series of consoles, which are based around the keypad and command line syntax. With the faders and fixtures together you can control 248 channels of dimming from the Leap Frog 48. For fixtures with multiple RGB values, we use Red1, Green1, Blue1, Red2, Green2, Blue2 etc but only select 'Red', 'Green' and 'Blue' in the 'special' drop down list for one set, leaving the other RGB sets to 'none'. This is something that is built into our ORB Series consoles, and something that has been discussed for the Leap Frogs. Keep tuned! Not at all a problem, let me know when you are visiting and we will book you in. If you can't make one of the training dates, as long as the demo room is available we can still spend a day doing some training with you. I hope this has all helped.