Jon Hole

Hi, Please can you send me a copy of your showfile? My email is in my signature below

Hi, It sounds like the close contact connection is staying connected (is the pedal latching? It needs to be 'push to make'), or possibly connected until you press the pedal instead of the other way around. Are any of those possible? Regards,

We are indeed! This is already listed as issue ZOS-4946. There's no time frame for a release yet.

Hi, The ORB XF has MIDI Timecode, allowing you to trigger cues against a timecode, for example on a projection or audio track. We are looking at implementing other MIDI functions in future software updates, but I don't have a time frame for this yet. These include MIDI Show Control and MIDI Notes Regards,

Hi Dan, Best way to alter a step of a chase is to 'load' it into the programmer, make the changes, and then 'Update'. It's not a glitch that we are aware of, however if you would like to send me your showfile, and which version of ZerOS you are running, I'm happy to have a look through it for you.

This sounds like a good option - create a chase on a submaster which does just the colour. Once you have got to the end of the chase, record several cues all the same - this gives you time to then pull down the submaster at the end, so the chase doesn't start again (there is no way to do a one-shot chase on a Jester ML). Because colour is 'latests takes precedence' (LTP), and submasters on the Jester ML don't release, the colour will stay when you pull down the submaster. Just make sure the intensity of the LEDs are recorded into the cue itself.

Hi, Sorry - your original post must have got missed in the post-Christmas catchup! This is happening because, using ‘Cue Only’, ZerOS is programming hard values into Cue 4, and hence the moving light is doing a live move. Do you have a showfile that you could send us? Regards,

Hi DickM, First, I was going to suggest recording several cues (I would personally use the point cues, so your number sequence doesn't get too badly affected), all with their trigger set to 'auto', and a fade time of however long you require. However, on a Jester, the following becomes tricky... If you know you have 10 cells, you could reduce/increase the percentage of each channel by 1/10th of the overall change on each step - however this isn't a 'nice' solution, and if you choose to make an edit of the final step, you would need to update each and every cue. It would work, however it's not an elegant, or particularly practical, solution!

We can definitely look further into this. I've added it as issue ZOS-5187 I've not had any experience of these, however other users on the forum might have done. We're looking into this, to ensure features are spread across our consoles in a logical manner! However, I don't have a time frame for you at the moment, sorry.

Hi Piero, MIDI Notes is currently only available on the Leap Frog 48 & 96, and the Solution Series at the moment.

Hi Johnny, When enabled, the first note relates to memory one, second to memory two etc etc. With 'Octave' enabled, each octave will do the same thing, meaning you can only access Memories 0 - 11. With 'Octave' disabled, the second octave will start from memory 12 onwards. Hope this helps,

Hi Charles, When the console has these problems, please save a copy of the show, and email it to me. Please also include the Serial Number of the console in the email. Many Thanks,

What version of 'Co Processor 1' are you running? This should get updated with the software update, but it's possible it was skipped. SETUP > Files > Desk Information

Try going into SETUP > Desk Setup > Event Monitor Now, push one of the problem faders right to the top of the travel, and you should see a load of text appear on screen at looks like this (with the blanks filled in). Fader 0x____ (_________________), New Level 0xFF, Old Level 0x__ Check that the last (bottom) line of text has 'New Level' as '0xFF' Now pull the fader to the bottom, and check that 'New Level' is at '0x00' on the last line of text. Repeat this for all the faders that are causing problems, and let us know the result. (to exit this window, you need a mouse or touchscreen to click the cross in the top right corner of the screen. If you don't have either of these, turn off the desk and turn it back on).

Hi Johnny, Yes - go to SETUP > Desk Setup and change 'MIDI Notes' from 'Disabled' to 'Channels', 'Submasters' or 'Memories'. Hope this helps,

The showfile will be absolutely compatible unless you are updating from a VERY old version of software, which it doesn't sound like you are (so long as your software is 7.x.x you'll be fine). Remember that updating the software wipes your showfile, so take a backup of the showfile onto a separate USB memory stick first, so you can load it back onto the desk

Hi Charles, Which version of software are you using? Please ensure you have the latest version of ZerOS installed, which can be downloaded here: http://zero88.com/support/index.php?/Knowledgebase/Article/View/366/172/

The same file will work across all our consoles

PM sent via email

Hi Webbo, Several of our customers have had success using USB emulators (I can't confirm where these units came from) but this isn't something that we can directly support or be responsible for.

Zero 88 Fixture Library Release 25 For full information, please visit: http://zero88.com/software/library This release contains 3220 fixtures from 199 different manufacturers. For a list of fixtures in the library please click here. The library is released in 2 formats: a full unfiltered version for desks running ZerOS software (ORB Series, Solution series, Frog 2 and Leap Frog 48 & 96). a smaller filtered version for other Zero 88 desks. This removes data that is not used by these other desks, so that the file is smaller. When using a floppy disk (original Frog series, Illusion500) it is recommended that the floppy disk be freshly formatted before copying the library onto it. Download & Installation The correct format of the library for your desk can be downloaded by clicking the product name below. The files are zipped, and must be unzipped before they can be used. If you experience problems using the built-in zip file functions of Windows XP, then try Winzip. The library (.ift file) should be placed in the root directory of the floppy disk or USB stick. ZerOS desks (ORB Series, Solution series, Frog 2 and Leap Frog 48 & 96) The latest fixture library is automatically installed on the desk as part of each operating software update, however this can be updated from USB if required in Setup -> Files -> Update Fixture File. JesterML & JesterTL The fixture library is installed on the desk at manufacture, however this can be updated from USB if required in Setup -> Update Fixture Lib -> Update Library. Frog Series and Illusion 500 The fixture library should be copied to a floppy disk. Diablo The fixture library is used with the Diablo Fixture Manager PC software. Sirius 250/500 Use the Fixture Type Editor to import fixture types from the fixture library, and then use the ‘Export Sirius UFT’ function (under the ‘File’ menu) to generate data in the correct format for the Sirius 250/500. Further details of assigning fixtures on the desk to fixture types in the fixture library can be found in each desk’s operating manual. Additional Fixtures If you need a fixture type which is not in the library, then you can create this yourself using the Fixture Type Editor. If you post a link to the manufacturers datasheet on the forum, we will endeavour to add the fixture in the next library release.

Hi Christian, We will have a software release out early in Q1 2013 - however it's slightly different to the release you saw at Frankfurt. Which features are you specifically looking for? Best Regards,

Dear Mathieu, Thank you for your suggestion. We've recorded it and will discuss the ideas. However, this won't be done in time for your live show in two weeks. ZerOS (the operating system on the console) supports up to 30 Submasters on the Leap Frog 48. You can access these from an external DMX lighting controller (using the DMX In), or, if you aren't using all the channels on the console, by repatching the spare channels to an unused universe and using a small patch cable to connect that universe to the DMX in. These spare channels can then be used as submasters (just don't press clear). Hopefully that will help, and increase the number of submasters you have available. Best Regards,

Hi Sandy, I've seen this when there are two identical IP addresses set on the desk / iPad (and router). Have you made sure each of the IP addresses are unique? Using DHCP removes this problem

Hi Andy, The 12/24 really isn't suitable for moving lights - that's why we have the moving light version of the console (the Jester ML 24). The Jester 12/24 only allows you to have 24 different values at one time (24 'channels'), but you can have more than one DMX address associated to each of those 24 channels. It does also offer 'auxiliaries' which are simple on/off switches for an additional 24 DMX channels - these are useful for triggering smoke machines / strobes etc. If you wanted to control a 16 channel fixture, that would take up 16 of your 24 channels