Jon Hole

Hi Jamie, Which mode are you wanting to use? For 3ch mode, use the "RGB Dimmer" fixture within Standard Fixtures. For 4ch mode, use the "RGB+D" fixture within Standard Fixtures For the others, we'll need to make one for you. (Could you let us know which console you are using too, please)

Hi, Keredyelesob is correct - there's no way to do MIDI over the network on the LeapFrog 48 & 96. You'll need the "SMPTE/MIDI/Remote/CAN PCB Upgrade Kit" in your LeapFrog to be able to recieve MIDI. Regards Jon

Hi Carwyn, No, there's no way to do Inhibit on the submasters on the Leapfrog currently. If you need to force a channel off temporarily, you can change the "topset" in Edit Fixtures to 0%, so there's no intensity. Regards Jon

Hi Lufferov, In our latest software we've enabled the command line on the internal display. If you email me, I can send you across a copy of this if it's helpful (we've not released it yet). Regards Jon

Hi Steve, Please find the personality for the Chauvet Core 3x3 in 3, 5 and 9 channel mode. For 27 channel mode, we suggest using 9 x RGB Dimmers (found in standard fixtures). Core 3x3.ift Best regards Jon

As jw-lighting says, it's 24 channels or 24 playbacks. ZerOS Wings can be connected to the console, and each set of 24 faders can be independently set between channels or playbacks.

If you go into SETUP > Desk Settings, you can see the date and time. Please could you set them both to the correct date and time, turn off the console, wait a while and then turn it back on. Please let me know both what you set the time/date to, and what it was when you turned back on the console. Many thanks Jon

That's great news - and you don't need to apologise - that's why we're here :-)

Hi Both, Please can you try something for me? Open PhantomZerOS, choose a desk and select "Go". Tick "Show Monitor 1". Now, close just the small box (with the drop down menu, tick boxes for front panel / monitors, and the "settings" button). Only click the cross once. In the monitor window, you should see a new ZerOS window, which will say "Shutdown DMX Output" - after around 5 or 10 seconds, Phantom should close successfully. Please can you let me know if this happens?

Hi pierotec, Currently we're just using still images to grab colour values Jon

Ideally, there shouldn't be a need to have to - once we've got the calibration of your touchscreen, linked to it's unique ID, it shouldn't matter if it's plugged into a different port, or unplugged and plugged back in. I'll ask our software team to look try and make this a bit easier. You should only have to recalibrate when you reset the console or update the console (which resets it anyway).

At the moment it's desk wide so the user only has to "think" in one colour space, rather than having to switch between RGB and CMY for different fixtures - we do all the calculations for you.

Yep, we're working on this - it's coming! If you press SETUP+COLOUR together, you can choose between CMY or RGB - this allows you to choose which colour mixing space you prefer, no matter what the fixture is. Currently, you can patch them as separate fixtures or have all the colour attributes on the encoders. However, we'll be moving over to a new Fixture Library (which will be a free software update) which will give you much better control over these fixtures. I'm really happy that you were impressed with the console. Those little extras you're looking for will come soon :-)

Strange...! Added as ZOS-6188

It's definitely not with *all* touch screens - but it might be multi-touch screens or something like that. We'll let the software team look into it. Almost all the information in the debug files only makes sense to our software developers! I can look through and see key bits of information (like software version etc) and if there's an on-going issue, I'm told what to look out for! However, it's down to them to work out what caused the problem from the information provided in the debug. Ahhhh... ok - found it! I think you should be able to upload debug files now. It looks like showfiles should be fine already.

Hi All, Really appreciate your time at going into so much detail, and helping each other. I've added all these comments, and showfile etc, to a new issue to be looked at independently by our Senior Software Design Engineer. Reference number ZOS-6186

Is there anywhere else in the forum you're "not permitted" to post? What exactly does it say? I can't see a setting that would be causing this...

Strange... I've added this has ZOS-6184 Thank you for sending it to us, I've added it as ZOS-6185 I'm not sure why some people are, and some people aren't. It's nothing personal! I'll have a look at the forum settings.

Hi Mikenoah, Here are the fixture files for the MH-666S and the MH-6616S ACME.ift Regards Jon

Ahh ok, yeah - so we'd call that "Intensity Palettes". You're correct that we don't currently support anything like that, but there's something a little similar that we're thinking about...

Hi HPCTechnical, Really glad you're liking the console - that's fantastic :-) The Congo Junior wing won't work on the FLX, no. We support the ZerOS Wing and one of the Enttec wings. Regards Jon

Hi jw-lighting, Yes, of course, all the colour parameters appear on the encoder wheels when you press "colour". If there are more than four, just press "colour" again and it will cycle through the available parameters. There will be a software update later this year which will make control of multi-cell fixtures (such as the Robin LEDWash 300) much much easier. These can then be recorded into colour palettes etc. Jon

Hi Marcusm, What version of ZerOS are you running? In earlier versions of the software, there was a little bug where you had to touch a Multi-Touch screen with two fingers at the same time before it would accept any touch at all (you had to do this each time you turned the console on). Try updating to the latest software - zero88.com/software/zeros

Hi Massimo, Please can you save your show and send it to me, so I can have a look? Thanks Jon

Hi CTLX, I can't think of any reason why this would have happened. The only thing I can think of is if something like a SOLO or RemDim was activated? Then, because you tried the Blackout key that then triggered the LED within it?