Jon Hole

Hi James, There's lots of training going on via our distributors all around Europe, the Middle East and Asia (EMEA). In the UK, we're also offering onsite training for those who have purchased a FLX(there's a charge for this). The free Cwmbran training courses will start up in the second half of the year. We're also working on online video training sessions, which we are filming next week, and will be released a few weeks later. Thanks Jon

Hi James, With anything like this, advice would always be to get someone experienced and qualified to take a look at the problem, which it sounds like you're doing, so I'd leave it to them :-) Jon

No problem Chris. If you have any questions, ask away! Or give us a call (numbers below in my signature).

Hi Chris, Here are the profiles for the following fixtures: - American DJ 5P Hex (6ch, 7ch, 8ch and 12ch modes) - American DJ 5P Hex Pearl (6ch, 7ch, 8ch and 12ch modes) - American DJ 12P Hex (6ch, 7ch, 8ch and 12ch modes) - American DJ Ultra Hex Bar 6 (6ch, 7ch, 8ch and 12ch modes) adj.ift Jon

Hi Nick, Is it 7.8.2.4 that you've updated to? Can you go into the Event Monitor and see if there's anything strange going on in there? Output Window > Other Windows > System Information > Event Monitor Thanks Jon

This :-) We've spoken to a lot of people about our previous manuals, so we're hoping the new FLX one will be much simpler and easier to understand. Out of interest, how did you find the style of the Quick Start Guide?

Installer, Phantom and draft Release Notes have been updated to 7.8.2.19. (Previously 7.8.2.18)

Installer, Phantom and draft Release Notes have been updated to 7.8.2.18. Thank you again to everyone providing feedback to us - we really appreciate it. (Previously 7.8.2.16)

Hi Petr, Sorry, I don't follow - please could you explain some more? Jon

The files you have aren't an update to the whole library, they are just an individual user fixture. So you need to patch your fixtures in the normal way (in <Assign Fixtures>) but then choose "USB" instead of "Fixture Library"

Hi, Yes - in the small Phantom Jester window, click "Settings" and then choose "Browse" under "Local Drive". Choose the location of the ift files (I usually point it to my desktop or the USB drive). Now, you can load the ift files into Phantom in the same way you'd do it on a real console. Hope this helps.

Hi Ziglight, Thanks for bringing this up. It is mentioned a couple of times in the release notes (once in the "general" section and once listed as ZOS-6085), but I've updated the original thread to make it much more obvious.

Zero 88 Fixture Library Release 29 For full information, please visit: http://zero88.com/software/library This release contains 4339 fixtures from 234 different manufacturers. For a list of fixtures in the library please click here. The library is released in 2 formats: a full unfiltered version for desks running ZerOS software (ORB Series, Solution series, FLX, Frog 2 and Leap Frog 48 & 96). a smaller filtered version for other Zero 88 desks. This removes data that is not used by these other desks, so that the file is smaller. When using a floppy disk (original Frog series, Illusion500) it is recommended that the floppy disk be freshly formatted before using it. Download & Installation The correct format of the library for your desk can be downloaded by clicking the product name below. The library (.ift file) should be placed in the root directory of the floppy disk or USB stick. ZerOS desks (ORB Series, Solution series, FLX, Frog 2 and Leap Frog 48 & 96) The latest fixture library is automatically installed on the desk as part of each operating software update, however this can be updated from USB if required in Setup -> Files -> Update Fixture File. JesterML & JesterTL The fixture library is installed on the desk at manufacture, however this can be updated from USB if required in Setup -> Update Fixture Lib -> Update Library. Frog Series and Illusion 500 Use 'Common Fixture Manager' (included in the Fixture Tools download) to select the fixtures you wish to use, and save this as a file to a floppy disk. Diablo The fixture library is used with the Diablo Fixture Manager PC software. Sirius 250/500 Use the Fixture Type Editor to import fixture types from the fixture library, and then use the ‘Export Sirius UFT’ function (under the ‘File’ menu) to generate data in the correct format for the Sirius 250/500. Further details of assigning fixtures on the desk to fixture types in the fixture library can be found in each desk’s operating manual. Additional Fixtures If you need a fixture type which is not in the library, then you can create this yourself using the Fixture Type Editor. If you post a link to the manufacturers datasheet on the forum, we will endeavour to add the fixture in the next library release.

Hi Ben, Have a look at this article and see if it helps. If it doesn't, let us know and we'll go through it in a little more detail. http://www.zero88.com/support/index.php?/Knowledgebase/Article/View/585/ Jon

Draft release notes have now been included in the above post. Thank you to everyone who's downloaded the software and given us feedback so far - keep it coming!

Hi Jonny, Thanks for taking the time to sign up and ask us about this. We fully agree with you, and we're currently in talks with our video production company to make this happen :-) Jon

Hi Smeccles, We'll check it out just in case, but if it hasn't happened since and it was the first "power on" after reinstalling the console's software, I wouldn't worry about it too much. Internal reference: ZOS-6268 All the best, Jon

ZerOS 7.8.3 has been released and so the Public Beta has now closed. The new software can be download from zero88.com/software/zeros Hi All, As part of our ongoing commitment to transparency during FLX software development, we're releasing an Open Beta of the next version of ZerOS. What is ZerOS? ZerOS is the software that runs on FLX. A slightly different version of ZerOS also runs on many other Zero 88 consoles, such as the ORB XF and Solution series. What is an Open Beta? The Open Beta lets you test-drive new ZerOS software and provide us with feedback before it's officially released to the public. How do I participate? Download the file attached below, and follow the instructions carefully. Remember that you run this software at your own risk. Although we always try our best to help in all situations, please be sensible when you install this software. Don't install new software on your console mid-run or when it is critical that your console is fully operational. If you are going to load a showfile onto Beta Software, please keep an original version of the showfile safe, in case the Beta Software saves data that can not be read on a previous Release Version of ZerOS. How should I report an issue? All issues should be reported directly to support@zero88.com. When reporting any errors, it's helpful to include as much information as possible, including:A copy of the showfile if available Any debug files the console has offered you Instructions on how to recreate the issue (including cue / channel numbers etc) A list of external devices plugged into the console (remote triggers? audio input? Touch Screen? Mouse? Keyboard? etc etc) How do I install the Open Beta? To install, download the file attached below, unzip it, and drag the .exe file onto a USB stick (don't put it inside any folders). Plug the USB stick into your console, and go into SETUP. Go to “Load file”, and select the file from the list displayed on screen. Follow the onscreen instructions. ***PLEASE NOTE: This version of ZerOS and Phantom ZerOS only supports FLX for now*** Thank you for testing ZerOS - if you have any questions or problems, please don't hesitate to contact us: Telephone: +44 (0)1633 833101 Email: support@zero88.com

Oh ok, I read it differently because Lufferov mentioned "master Intensity" in his post, which is what you get when release on lower is disabled. I've added your other request (to remember the cue when released) as ZOS-6257, and given it 2 requests just in case that is what Lufferov meant.

Hi Michael, Please could you send me your showfile and let me know which 6 fixtures you recorded into which colour palette, and which 4 fixtures the palette should affect but doesn't? Second issue - have you got a copy of your showfile before you unpatched? Was it definitely patched in the correct mode / DMX address? I can't see any way one fixture of many selected wouldn't work, as you've described. All the best, Jon

Added as ZOS-6255 Added as ZOS-6256 Yes, that's exactly what it will do - so if it's set to release it will loose control over non-intensity parameters when you bring the fader down and if it's not set to release it will retain control of these parameters.

Hi jw-lighting, Either via the forum or directly by email is great. Those will then get logged onto an internal system called Gemini, and we'll give you a reference number for each one (usually formatted ZOS-xxxx). Jon

Hi All, We really appreciate all the feedback we're receiving on our new FLX console. As more and more people start using FLX, more and more requests for features come in. We have to manage these requests and prioritise them, to ensure we give you the most requested functionality as soon as possible. To try to be as transparent as possible during this process, we're revealing an overview of our provisional software roadmap for the next few months. Please remember - this is provisional, and until software is released there is no guarantee of what will and won't make it in the release. Below is purely our intention, and not a guarantee. ZerOS 7.8.3 - released: zero88.com/software/zeros Output window can be viewed on internal monitor (when external monitor isn't present) by using SHIFT+VIEW Command line always available on internal monitor (when external monitor isn't present) Record Window viewable by pressing & holding RECORD Scrollbars and keyboard size improved for easier usability on internal touchscreen Support for ZerOS Wing Phantom ZerOS for FLX UDK improvements Over 30 other security, stability and speed enhancements ZerOS 7.8.4 - released: zero88.com/software/zeros Option to lock intensity to first encoder wheel Blind Mode Additional chase options per attribute "Goto Cue" functionality Flash button options for Playbacks VIEW + Playback will change view automatically Add fixture names into the output window Touch scrolling Updating groups & palettes "Release all" function Coarse & Fine movements on encoder wheels (in addition to the current proportional behaviour) Improved fixtures display in Output Window Central encoder button to allow choice of specific parameter setting "Auto" trigger with previous cue (currently only after previous cue) ZerOS 7.8.5 - released: zero88.com/software/zeros Further "copy" functionality Update Window Time/Delay/Attribute options during Record and Update syntax UDK Pages Improved Highlight functionality Above is not an exhaustive list, it's just the key features we're planning for the next three software releases.

It's not too complicated once you do it, it takes a couple of seconds max, but it gives you MANY more options and flexibility - you can easily reuse chases for example, or run multiple chases at the same time. Have a play with it, if you think there's a simpler and quicker way of doing this, whilst keeping the flexibility and speed, please let me know - we're always open to ideas! My name is on that list too :-) Thank you for the kind words :-) We're working at being ever more transparent and open with our development roadmap for you too.

Hi Ray, It's worth telling everyone that you are running Beta software, and you were warned about the network issue you mentioned below before you installed beta code. As we discussed last week on the phone, you had all my personal contact details if you had any problems over the bank holiday weekend, but I haven't heard from you at all. I'll try and answer all your points below: I'm still waiting to hear from you what the model of touch screen you are using, so we can look into this for you? What can't you do within an External Monitor? Everything that's on the external monitor is available on the internal monitor, and is actually much more convenient, easier and quicker on the interal monitor! Just press "Enter" to cancel, as it says on the monitor during calibration: No Zero 88 console has every had a shut down procedure - we put a lot of time (and expense!) into ensuring you can always power down (or loose power!) at any time without loosing data. We do detect if a monitor is attached. We talked about this last week on the phone. If you press "Name" and then choose something to name, an onscreen keyboard appears on the internal monitor. You found one place within Setup where this didn't happen, and as I mentioned on the phone we've added a report about this to fix it. We of course completely agree - there's nowhere in the software where you have to restart to get out of a menu system, as mentioned above. Ray, I gave you my personal details and specifically mentioned you could contact me at any time this bank holiday weekend, but I haven't heard from you at all. On top of that, we have a support number and email which was monitored all weekend, and you didn't use these either.