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Jon Hole

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Everything posted by Jon Hole

  1. Something along those lines, eventually :-)
  2. Hi, I've merged the two topics together to keep it all in once place. I've looked through the manual and the profile we created and it should be working correctly, there's nothing wrong that I can see there. Jon
  3. Hi Sandy, Here's the fixture you requested. Aurora Double Polaris.ift All the best Jon
  4. I know I'm bringing up an old post here, but just a quick update on this. We believe a good user interface isn't one that requires the user to understand DMX values and translate that data into "real life" values. DMX is just the data transportation we use to control intensities, and more recently it has been shoehorned into controlling fixtures. Realistically, if we could start from scratch, DMX in it's current form wouldn't be the protocol we would use to control moving lights and LEDs. Each parameter of a moving light, LED, smoke machine etc requires a different unit of measurement, not just a value between 0 and 255. So for example, Intensity should use a percentage, Pan and Tilt should use degrees, Gobo rotation should use RPM (rotations per minute) etc etc. This is what we're (slowly) moving towards across ZerOS - and you'll see big movements into that next year. However... like it or not, DMX *is* the system we all use to control fixtures (even when using Art-Net / sACN, these are actually just packaging DMX values in a slightly different way). We understand that seeing these values can be helpful for more advanced users when debugging systems etc. For this reason, we'll look at adding back in the DXM Window, probably within "System Info" (available under the "Z" button).
  5. We're looking into adding this for you - keep an eye on future release notes!
  6. Jon Hole

    Training

    We start at around 10am, and finish between 3pm and 4pm.
  7. Hi Christopher, We're currently testing two completely new iOS apps through Apple's "TestFlight". If you'd like me to add you to this test, please email me the email address you use to log into the App Store and I'll add you to TestFlight. All the best Jon
  8. Jon Hole

    Training

    Hi All, We've just added some free FLX training dates to our website: zero88.com/training Parts of the training videos had to be reshot, which is happening tomorrow (Friday), so we're making progress on those too!
  9. ZerOS 7.8.5 software has now been released, and so download links have been removed. Hi All, As part of our ongoing commitment to transparency during FLX software development, we're releasing an Open Beta of the next version of ZerOS. What is ZerOS? ZerOS is the software that runs on FLX. A slightly different version of ZerOS also runs on many other Zero 88 consoles, such as the ORB XF and Solution series. What is an Open Beta? The Open Beta lets you test-drive new ZerOS software and provide us with feedback before it's officially released to the public. How do I participate? Download the file attached below, and follow the instructions carefully. Remember that you run this software at your own risk. Although we always try our best to help in all situations, please be sensible when you install this software.Don't install new software on your console mid-run or when it is critical that your console is fully operational. If you are going to load a showfile onto Beta Software, please keep an original version of the showfile safe, in case the Beta Software saves data that can not be read on a previous Release Version of ZerOS. How should I report an issue? All issues should be reported directly to support@zero88.com. When reporting any errors, it's helpful to include as much information as possible, including:A copy of the showfile if available Any debug files the console has offered you Instructions on how to recreate the issue (including cue / channel numbers etc) A list of external devices plugged into the console (remote triggers? audio input? Touch Screen? Mouse? Keyboard? etc etc) How do I install the Open Beta? To install, download the file attached below, unzip it, and drag the .exe file onto a USB stick (don't put it inside any folders). Plug the USB stick into your console, and go into SETUP. Go to “Load file”, and select the file from the list displayed on screen. Follow the onscreen instructions. ***PLEASE NOTE: This version of ZerOS only supports FLX for now*** Thank you for testing ZerOS - if you have any questions or problems, please don't hesitate to contact us: Telephone: +44 (0)1633 833101 Email: support@zero88.com ZerOS v7.8.5 RC Release Notes.pdf ZerOS OS Creator USB - v7.8.5 19-10-2015 MD.zip PhantomZerOS 7.8.5 MD.zip
  10. Jon Hole

    Dust Cover

    Hi luke1307, We don't describe it as "waterproof", but I'd say our dustcover is at least "splashproof". It's part number 5630-000043-00 if you wanted to order one via any of our distributors.
  11. Hi Sven, No problem. Along with most companies in our industry, we always suggest that static IP addresses are preferential as it means you know exactly what's going on and it's the same every time. We support DHCP as we know some users aren't as confident with networking. We have various logs available through ZerOS within "system info" (startup text tab) but the ones from the crash will have been reset. There will be a new release of ZerOS for ORB XF being released in the next couple of days which might help with general stability, so I suggest you update to that once it's released.
  12. Hi Sven, Have you had any problems since the ones you reported? Did ZerOS ofter to save a debug file after it froze? On the iPhone, it should still display the IP address it's received via DHCP when you press the blue i in a circle. That said, we'd usually suggest using a static IP address anyway, for you of 192.168.178.x Is there anything else on this network, or is it specifically for lighting? Lastly, what's the make / model of the keyboard you're using?
  13. Have you tried recreating the issue whilst the phone is still connected? What was the IP address of your router, console and phone?
  14. Hi Sven, What else was plugged into your console? - How many universes of DMX - What USB devices? - Were you connected to a network? - Any other I/O devices? Thanks Jon
  15. Jon Hole

    TL Syntax

    Hi James, Thanks for the feature request, I've logged it as ZJE-6590 However, please be aware that we're not currently developing the Jester software apart from to keep it secure and stable, and so there's no roadmap for feature requests currently. All the best, Jon
  16. Yeah - we found almost all customers were using USB lights on their consoles anyway, and as FLX has USB ports all over it, that's what we went for. We've also done a lot of testing on the USB ports, to ensure they can all be completely fully loaded in all sorts of very high and very low temperatures without any issues. If anything tries to pull dramatically too much power, FLX will just cut off that USB port temporarily until the device is unplugged.
  17. Be careful of purchasing the cheaper cables. Have a look at this for more info: http://www.arvydas.co.uk/2013/07/cheap-usb-midi-cable-some-self-assembly-may-be-required/ We've found these cables often work with MIDI TimeCode (MTC) and MIDI Notes, but not with MIDI Show Control (MSC)
  18. Serves me right for trying to answer questions on consoles before my time at Zero! Apologies, looks like kgallen is correct - virtual intensities were added in 10.10
  19. That's correct Ian :-) Definitely - hopefully there will be a four channel mode (or mode) that includes a dimmer channel. Let us know if there is (along with the make and model, or even better a user manual) and we'll get it created for you if it's not already in the library.
  20. Hi, The only way to do this on the Jester 24/48 would be as you described. If you choose the slow chase open (and manually pressing GO at the end), I'd probably record the same last step several times, so the last step stays active for longer. This would mean I have more time to press the GO button without worrying that the chase will start again. On our ML versions of the Jester there are "auto followons" which would do exactly what you want, but unfortunately these aren't available on the standard Jester consoles. All the best Jon
  21. Zero 88 Fixture Library Release 30 For full information, please visit: http://zero88.com/software/library This release contains 4604 fixtures from 241 different manufacturers. For a list of fixtures in the library please click here. The library is released in 2 formats: a full unfiltered version for desks running ZerOS software (ORB Series, Solution series, FLX, Frog 2 and Leap Frog 48 & 96). a smaller filtered version for other Zero 88 desks. This removes data that is not used by these other desks, so that the file is smaller. When using a floppy disk (original Frog series, Illusion500) it is recommended that the floppy disk be freshly formatted before using it. Download & Installation The correct format of the library for your desk can be downloaded by clicking the product name below. The library (.ift file) should be placed in the root directory of the floppy disk or USB stick. ZerOS desks (ORB Series, Solution series, FLX, Frog 2 and Leap Frog 48 & 96) The latest fixture library is automatically installed on the desk as part of each operating software update, however this can be updated from USB if required in Setup -> Files -> Update Fixture File. JesterML & JesterTL The fixture library is installed on the desk at manufacture, however this can be updated from USB if required in Setup -> Update Fixture Lib -> Update Library. Frog Series and Illusion 500 Use 'Common Fixture Manager' (included in the Fixture Tools download) to select the fixtures you wish to use, and save this as a file to a floppy disk. Diablo The fixture library is used with the Diablo Fixture Manager PC software. Sirius 250/500 Use the Fixture Type Editor to import fixture types from the fixture library, and then use the ‘Export Sirius UFT’ function (under the ‘File’ menu) to generate data in the correct format for the Sirius 250/500. Further details of assigning fixtures on the desk to fixture types in the fixture library can be found in each desk’s operating manual. Additional Fixtures If you need a fixture type which is not in the library, then you can create this yourself using the Fixture Type Editor. If you post a link to the manufacturers datasheet on the forum, we will endeavour to add the fixture in the next library release.
  22. Please find the fixture attached in 4, 5 and 7 channel modes. Miltec MTC-Batten2.ift For 72 channel mode, we suggest you patch 18 of the 4 channel fixtures, which gives you simpler overall control, and lets you run effects over the units much more easily
  23. Hi Jon, Here's the profile for you, in both modes. Visage VIS0484 1.ift All the best,
  24. Hi TMAC Tech, Please can you link us to the manual so we can make this profile for you please? Jon
  25. Hi Carwyn, I guess you mean 7.8.2.4? Have you had any more issues with the console after you said it had been stable since the power cycle? Please can you email me the serial number of the console (don't post it publicly) so we can have a look into this further for you. All the best Jon
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