Jon Hole

Hi - thanks for the feedback. Strange... this was a bug in an earlier beta which should have been fixed in this version of software. I'll check it out. Yes, that definitely makes sense. We'll be looking into this in a future version.

One potential options here is to put that channel in Beamshape instead, give it a default value of 126 and tick "Scale by Virtual Intensity". Now create a new parameter, set this as a dimmer and choose "Virtual Channel". This virtual intensity will go between 0% and 100%, and scale the other parameter between 0 and it's current value which (as long as you don't touch it) is 126.

Exactly right. When you press "Special", on the Multi Functional Keys there's an option to change how the flash buttons under the channel faders work, so they can be selection buttons by default, instead of flash buttons.

Hi Leighton, A couple more questions for you. Which console do you have? And was your touch screen brand new or second hand, where did you purchase it from? Many thanks Jon

Hi Leighton, There are two possible issues here. Have you recalibrated your touchscreen? When you update the software you'll need to redo that. If you are trying that and it's still not working, over the last week or two we are hearing that Iiyama have potentially changed a component in their Txx31R range which doesn't appear to be currently supported in ZerOS (which is frustrating, as the model number of the touch screens haven't changed, so there's no way to identify which ones are which). We are in discussion with Iiyama about this problem, and we're also working on updating the touch screen drivers in ZerOS to try and solve this from our end too.

Hi Sebastian, Thanks for letting us know about this. I've added this issue with reference ZJE-6649 Is this stopping you do anything? I can't think of a situation where you'd need this syntax? All the best Jon

Hi Devices, Move on Dark is only designed to work with Memories, not Submasters. When you're creating a list of several memories, you should find Move on Dark automatically happens without having to even think about it. All the best Jon

Hi Lufferov, In previous software, this functionality only worked when there were certain windows open (or more accurately, when certain windows weren't open, such as the playback windows). In the new software that's currently being tested, we've changed this so it always works when Highlight is enabled.

Installer, Phantom and draft Release Notes have been updated to 7.8.5 RC (Previously 7.8.4.10)

Installer, Phantom and draft Release Notes have been updated to 7.8.4.10. Several new features in this release, so have a look at the release notes again. Thank you to everyone providing feedback to us - we really appreciate it. (Previously 7.8.4.8)

Something along those lines, eventually :-)

Hi, I've merged the two topics together to keep it all in once place. I've looked through the manual and the profile we created and it should be working correctly, there's nothing wrong that I can see there. Jon

Hi Sandy, Here's the fixture you requested. Aurora Double Polaris.ift All the best Jon

I know I'm bringing up an old post here, but just a quick update on this. We believe a good user interface isn't one that requires the user to understand DMX values and translate that data into "real life" values. DMX is just the data transportation we use to control intensities, and more recently it has been shoehorned into controlling fixtures. Realistically, if we could start from scratch, DMX in it's current form wouldn't be the protocol we would use to control moving lights and LEDs. Each parameter of a moving light, LED, smoke machine etc requires a different unit of measurement, not just a value between 0 and 255. So for example, Intensity should use a percentage, Pan and Tilt should use degrees, Gobo rotation should use RPM (rotations per minute) etc etc. This is what we're (slowly) moving towards across ZerOS - and you'll see big movements into that next year. However... like it or not, DMX *is* the system we all use to control fixtures (even when using Art-Net / sACN, these are actually just packaging DMX values in a slightly different way). We understand that seeing these values can be helpful for more advanced users when debugging systems etc. For this reason, we'll look at adding back in the DXM Window, probably within "System Info" (available under the "Z" button).

We're looking into adding this for you - keep an eye on future release notes!

We start at around 10am, and finish between 3pm and 4pm.

Hi Christopher, We're currently testing two completely new iOS apps through Apple's "TestFlight". If you'd like me to add you to this test, please email me the email address you use to log into the App Store and I'll add you to TestFlight. All the best Jon

Hi All, We've just added some free FLX training dates to our website: zero88.com/training Parts of the training videos had to be reshot, which is happening tomorrow (Friday), so we're making progress on those too!

ZerOS 7.8.5 software has now been released, and so download links have been removed. Hi All, As part of our ongoing commitment to transparency during FLX software development, we're releasing an Open Beta of the next version of ZerOS. What is ZerOS? ZerOS is the software that runs on FLX. A slightly different version of ZerOS also runs on many other Zero 88 consoles, such as the ORB XF and Solution series. What is an Open Beta? The Open Beta lets you test-drive new ZerOS software and provide us with feedback before it's officially released to the public. How do I participate? Download the file attached below, and follow the instructions carefully. Remember that you run this software at your own risk. Although we always try our best to help in all situations, please be sensible when you install this software.Don't install new software on your console mid-run or when it is critical that your console is fully operational. If you are going to load a showfile onto Beta Software, please keep an original version of the showfile safe, in case the Beta Software saves data that can not be read on a previous Release Version of ZerOS. How should I report an issue? All issues should be reported directly to support@zero88.com. When reporting any errors, it's helpful to include as much information as possible, including:A copy of the showfile if available Any debug files the console has offered you Instructions on how to recreate the issue (including cue / channel numbers etc) A list of external devices plugged into the console (remote triggers? audio input? Touch Screen? Mouse? Keyboard? etc etc) How do I install the Open Beta? To install, download the file attached below, unzip it, and drag the .exe file onto a USB stick (don't put it inside any folders). Plug the USB stick into your console, and go into SETUP. Go to “Load file”, and select the file from the list displayed on screen. Follow the onscreen instructions. ***PLEASE NOTE: This version of ZerOS only supports FLX for now*** Thank you for testing ZerOS - if you have any questions or problems, please don't hesitate to contact us: Telephone: +44 (0)1633 833101 Email: support@zero88.com ZerOS v7.8.5 RC Release Notes.pdf ZerOS OS Creator USB - v7.8.5 19-10-2015 MD.zip PhantomZerOS 7.8.5 MD.zip

Hi luke1307, We don't describe it as "waterproof", but I'd say our dustcover is at least "splashproof". It's part number 5630-000043-00 if you wanted to order one via any of our distributors.

Hi Sven, No problem. Along with most companies in our industry, we always suggest that static IP addresses are preferential as it means you know exactly what's going on and it's the same every time. We support DHCP as we know some users aren't as confident with networking. We have various logs available through ZerOS within "system info" (startup text tab) but the ones from the crash will have been reset. There will be a new release of ZerOS for ORB XF being released in the next couple of days which might help with general stability, so I suggest you update to that once it's released.

Hi Sven, Have you had any problems since the ones you reported? Did ZerOS ofter to save a debug file after it froze? On the iPhone, it should still display the IP address it's received via DHCP when you press the blue i in a circle. That said, we'd usually suggest using a static IP address anyway, for you of 192.168.178.x Is there anything else on this network, or is it specifically for lighting? Lastly, what's the make / model of the keyboard you're using?

Have you tried recreating the issue whilst the phone is still connected? What was the IP address of your router, console and phone?

Hi Sven, What else was plugged into your console? - How many universes of DMX - What USB devices? - Were you connected to a network? - Any other I/O devices? Thanks Jon

Hi James, Thanks for the feature request, I've logged it as ZJE-6590 However, please be aware that we're not currently developing the Jester software apart from to keep it secure and stable, and so there's no roadmap for feature requests currently. All the best, Jon