Jon Hole

Look under “Get beta versions of apps” of this page: https://support.google.com/googleplay/answer/7003180?hl=en-GB

On Google Play there’s a Beta app available which is a complete rewrite of the backend - maybe worth giving it a try first before we investigate further?

Hi Martin, on Google Play you can sign up for a “beta” version of both apps - do they work? Jon

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Thank you! FLX has 5 USB ports, and ZerOS Wings can be plugged directly into any of these. If you want to plug multiple ZerOS Wings into a single USB port (either to use 6 ZerOS Wings, or because you're using the USB ports for other things) these must go through a USB hub, which must be powered (ZerOS Wings are powered via USB, not via an external power supply). A USB keyboard can plug straight into the console, using the same rules as above. Currently FLX only supports QWERTY keyboards. We've had requests to add support for AZERTY, and I've added your request to our log (reference "ZOS-1955"). There are FLX training videos available here: https://www.youtube.com/playlist?list=PLXZ_FRh4YdsV_xWV1WlKzgwcTt5h5KNsA Thanks - we could definitely look at supporting you in this. Once you've got your FLX and become familiar with it we can discuss further! No problem - keep them coming!

Hi Lex, On the Master Playback, record your base cues like normal. Then: On the cue you want the chase to start click "Settings" > "Macros" > "Trigger Cue Stacks" and select the Playback. On the cue you want the chase to finish click "Settings" > "Macros" > "Release Cue Stacks" and select the Playback The chase will fade in with the UP time of the first cue, and the chase will fade out with the DOWN time of the second cue.

Hi francocampo, If this happens again, please save a copy of the showfile and email it to us (even if you've already got a copy of the showfile, please save a specific version AFTER you see the problem but BEFORE you restart the console).

You can create groups that do this. You can also "Create Auto Groups" which will automatically create some groups. You'll get an "All", "Odds", "Evens", "First Half" and "Second Half" group for each type of fixture you have patched. Exactly, yes. When set to "Channels", each fader controls the intensity of the fixture assigned to the respective channel number. You can choose the Channel Number in the "Add Fixtures" screen, or change it in the "Fixture Schedule" screen - both of these are within SETUP. The Channel Number is also the number you use when controlling fixtures using syntax. So if a Moving Light is Channel 20, you could turn it on either by raising Fader 20 to the top, or by typing "20 @ 100 ENTER" (or the shortcut "20 @@") Each set of 24 faders can be set as "Channels" or "Playbacks" at any time - this doesn't affect the "Master Playback" Yes, you can add up to 6 ZerOS Wings (via a powered USB hub) giving you 168 faders. Yes - it's probably best to discuss with our French distributor who they've sold FLX to No, whatever order you wish. That's absolutely fine. FLX, as standard, has 4 Universes. That's 2048 DMX channels. There are no other limitations within that. You can also upgrade FLX up to 8 Universes (up to 4096 channels). ALL of these universes can be output on Art-Net or sACN. Two of those Universes can be output directly on DMX (that might be Universes 1 & 2, or it might be Universes 2 & 4, or it might be that you set them both to Universe 1).

This suggests the cue on the Playback was still fading - did you have a very long fade time which made it look like the Position and Beamshape were not working, but actually they were just fading very slowly?

Hi Eric, No, there are currently no plans to create a button wing for FLX S, and the Enttec shortcut wings aren't currently supported. Remember you can use Palettes together with Programme Time for live control, which can reduce your dependency on Playbacks and UDKs. Jon

Hi Martin, The way ZerOS displays Point Cues is relatively standard across the industry. Point Cues are primarily designed as a method of adding in “extra” cues, and so usually a single decimal place is ample. Jon

Exactly 🙂

Added your comments to ZOS-6935 which is similar Added as ZOS-8669 Added an additional request for this on ZOS-5058

Don't see the numbers after the decimal place as starting to count again, see the whole number as a decimal - just like how a Calcualtor or Excel would see it. 1.1 = 1.10 = 1.100000000000000

However, if you mean add multiple DMX addresses to a single Channel so multiple fixtures are controlled from a single channel and "copy each other" - to do this, go into SETUP > Fixture Schedule, select the DMX Address of the fixture you wish to add a second address for, tap the address, type in the new address and click "Add as additional address".

Error 003 suggests the battery is still not happy. Try reseating the battery, or trying a different one. After doing this, ensure you do a reset of the console. More info here: http://support.zero88.com/975061181

Closing thread. Please don't double-post. The other thread is here:

However, you can copy individual cues, and then delete the original.

No, it's not. However - are you aware of "Page Lock" - it might be what you need? Yes, you need to be either in: Non Tracking mode Tracking mode with "Smart Tag" enabled Tracking mode with "Cue Only" enabled In any of these situations, when you record a cue, it will include everything being played back from the active Playbacks.

Hi lentille, Please could you explain a little further? Jon

There's no current plan, but we do receive this every so often. I'm a macOS user too, and have had some success in the past with WineBottler, however I haven't used it recently. As usual, you need to ensure you're happy to install this third party ofter first - WineBottler isn't affiliated to Eaton in any way. Updates to the Fixture Library are released regularly. If you find a fixture not included, there is PC software available to make your own or you can email FixtureSupport@Zero88.com - we usually reply within a day or two, but that's dependant on how many requests we receive, so that time frame isn't guarenteed!

Thanks, we've received it - we'll get the answers back out to you on Monday

The email address is training@zero88.com - sorry you've not been receiving a reply, I've just checked the inbox and spam folder and there are no emails from you in there. Please try again, and CC my email address in to the message too (jonhole@eaton.com). Please post here once you've done that, so we can specifically check.

Zero 88 are pleased to announce the launch of ZerOS version 7.9.4 software - a new software release for ORB Series, Solution Series, FLX & FLXS, SCD Server (& Pro) and Leap Frog 48 & 96. More information can be found at zero88.com/software/zeros If you have any questions, please don't hesitate to contact us at the office. Our contact details are: email: support@zero88.com phone: 01633 838088 Best Regards,

Hi Shanebyrne96, What version of software are you running? Why are you sure it's not a battery issue? It sounds exactly like that based upon your description. If you can recreate loosing cues and edits, please can you try entering and leaving SETUP just before turning off the console - do you still loose any cues? Jon