Jon Hole

We're working on it but there's no release date currently. There's a thread in our beta forum with a questionnaire getting feedback on specific features & requirements. https://zero88.com/forum/topic/8513-pixel-mapping-questionnaire/ If you're not a member of our Beta Test group, and would like to be, drop me an email with your forum username and I'll add you.

Kevin's correct - you can use the "Red Step Off" effect, and then use the offset buttons in the Effect Palettes Window to offset those across your fixtures (and use the speed encoder to adjust the speed of the effect). In the next release of software (currently in beta), this effect is called "Sparkle - Red" - it's exactly the same effect, but by default is faster with a random offset - however you can choose to slow it down and take it back to a forward offset if you wish.

Release Candidate has just been provided to our beta test group 🎉

You don't need a Virtual Dimmer on this fixture, as Channel 14 is the Dimmer channel

Hi Samuel, All FLX S24 consoles have a limit of 48 fixtures (FLX S48 consoles have a limit of 96 fixtures). A fixture is a “physical device” - an LED unit, a moving light, a smoke machine, etc. 1U consoles also have a limit of 512 DMX channels. That means, if you wanted to patch 48 moving lights, each one could only take up approx 10 DMX channels each before you run out - which is not very many by today’s standards. However, it’s usually not a problem as most people only want to patch a handful of moving lights, and the rest are LEDs, dimmers etc (which usually only take up a few DMX channels each, freeing up the rest for “larger” moving lights). A 2U console doubles the number of DMX channels available (to 1024), meaning each moving light can now take up 21 DMX channels each (there is still the same limit of 48 physical devices). You can choose to purchase either a 1U or a 2U console. If you choose the 1U console, you can upgrade it online at any time - zero88.com/upgrade - the current cost is £250+VAT Hope this helps? Feel free to ask more questions!

Indeed. Please could you give us a brief description of your network setup, and the IP addresses / subnets which you're using?

To add onto Edward's comments, tonight we've released ZerOS 7.9.5.31 to our Beta Test forum. I've also written this note in the Beta forum:

Dear all, Over in our "Software Testing and Beta Releases" forum, we’re gathering information regarding how Lighting Programmers & Operators currently use, or would like to use, Pixel Mapping functionality on Lighting Consoles (not dedicated Media Servers). We'd appreciate your feedback (no matter how much experience you do or don't have!) - so if you'd like to take part, and do not have access to our Software Testing forum, please drop me an email with your Forum username. Many thanks, Jon

We’re excited to announce Show us #WhatMatters - a photo competition with many awards of Amazon vouchers and ZerOS Universe Upgrades! For info & T&Cs, visit zero88.com/photos

Dear All, Zero 88 Fixture Library version 37 has now been released. For full information, please visit: http://zero88.com/software/library This release contains 9529 fixtures from 344 different manufacturers. For a list of fixtures in the library please click here. The library is released in 2 formats: Full version for desks running ZerOS software (ORB Series, Solution series, FLX Series, and Leap Frog 48 & 96). Filtered version for other Zero 88 desks. This removes data that is not used by these other desks, so that the file is smaller. When using a floppy disk (original Frog series, Illusion 500) it is recommended that the floppy disk be freshly formatted before using it. Download & Installation The correct format of the library for your desk can be downloaded by clicking the product name below. The library (.ift file) should be placed in the root directory of the floppy disk or USB stick. ZerOS desks (FLX, FLX S, ORB Series, Solution series and Leap Frog 48 & 96) To load this file into your console extract it to the root of a USB stick and plug into your console. Then tap SETUP, tap "Load File", then select the GFT.ift file. FROG2 To load this file into your console extract it to the root of a USB stick and plug into your console. Then tap SETUP, tap "Load File", then select the GFT.ift file. JesterML & JesterTL The fixture library is installed on the desk at manufacture, however this can be updated from USB if required in Setup -> Update Fixture Lib -> Update Library. Frog Series and Illusion 500 Use 'Common Fixture Manager' (included in the Fixture Tools download) to select the fixtures you wish to use, and save this as a file to a floppy disk. Diablo The fixture library is used with the Diablo Fixture Manager PC software. Sirius 250/500 Use the Fixture Type Editor to import fixture types from the fixture library, and then use the ‘Export Sirius UFT’ function (under the ‘File’ menu) to generate data in the correct format for the Sirius 250/500. Further details of assigning fixtures on the desk to fixture types in the fixture library can be found in each desk’s operating manual. Additional Fixtures If you need a fixture type which is not in the library, please read the following thread:

We’re hoping to have news about our whole website in a few months time - work in progress - I’ll make sure this is included!

I hope it didn't spoil your Christmas too much! That's a relatively regular occurrence! Thinking hats are on for next December 🙂 (although we've got April Fools day to think of first!).

We've been up to something else on Facebook and Twitter this year - take a look!

Hi ikopesorda, The latest apps need ZerOS 7.9.4 or later to run successfully. I've updated the Promotional Text on the App Store to reflect this more clearly. Apple allow you to reload an old version of an App by using iTunes. Please take a look at this link. Around half way down, there's a heading "What if the new version of the app is compatible with your device but, you still want to use the older version?" - hopefully this will be what you need. https://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

Hi Herman, The battery is located on the main circuit board, inside the console and attached to the bottom panel. When you replace the battery, please be aware you will once again see the same warning the first time you turn on the console - don't worry about that. If you'd like a diagram of which screws to remove to get inside the console, please email our Service Manager, Keith, who can send this through to you - KeithRogers@Eaton.com

More dates. More locations. Still free. Sign up now - zero88.com/training

Unfortunately this is one of the reasons we were so delayed in releasing the Apple Watch app - we had to completely redesign how the app worked when Apple made the change Edward explains. As long as the console, phone and watch are on the same wireless network, they don't have to be near each other - so you can keep your phone in your bag / hidden away if you're going up a ladder / into the roof (and the "hide UI" button will ensure no buttons are accidentally pressed whilst it's there).

50% off all online Universe Upgrades for 24 hours only! zero88.com/software/zeros/upgrade

Hi jb07, Make sure you're following the instructions on the Release Notes. What you have described is not how you do a software update. You need to turn the console on without the USB stick, then plug it in, and go to SETUP > Load Jon

Zero 88 are pleased to announce updates to the ZerOS Apps ("ZerOS Remote" and "ZerOS Monitor"). These are now live on Apple's App Store for iOS devices, and will go live tomorrow on Google Play for Android devices. Apps can be downloaded from: "ZerOS Remote": iOS / Android "ZerOS Monitor": iOS / Android These updates include: Major improvements in stability and performance Apple Watch functionality ("ZerOS Remote" for iOS only) Improved display scaling Improved multitouch support for Colour Picker, Image Picker and Pan/Tilt Grid Various other minor updates Updated T&C (viewable by opening the app and clicking "About") More information can be found at zero88.com/software/zeros If you have any questions, please don't hesitate to contact us at the office. Our contact details are: email: support@zero88.com phone: 01633 838088 Best Regards,

Now you're there, future updates should be much easier just be "loading" new the software into ZerOS 👍

Email sent

Hi Martin, ZerOS max resolution is currently 1920x1080

Hi Harry, There's a list of significant changes available here: http://support.zero88.com/988876801 There's also a PDF download at the bottom, which might be worth printing and keeping with the console. Jon

Hi Matthew, There are two key "angles" for why ZerOS consoles should be connected to a dedicated LAN: Guaranteeing "show critical" data: Ethernet based DMX protocols (Art-Net, sACN) have very little security or error correction which means we can't guarantee the smooth running of your show if another device chooses to join the network and output conflicting packets. Cybersecurity: In the background, ZerOS is running a distribution of Linux. This has not been developed to guarantee the relevant Cybersecurity requirements to sit on an internet connected network. For example, two years from now, we can't guarantee you're console is running software with the latest patches to be secure. Eaton take Cybersecurity very seriously - you can read more about this here: eaton.com/fr/en-gb/company/news-insights/cybersecurity All the best, Jon