Jon Hole

Hi Rhys, Are you using the unit in 16 channel or 8 channel mode? According to the manual (PDF page 9, manual page 16E/17E), for the 16 channel mode it's correct that shutter defaults at 011 (between "008" and "015" is "Shutter Open") because there's a separate dimmer channel for controlling intensity. If Shutter wasn't defaulted to this, you'd have to control two separate parameters just to get light output from the future. The 8 channel mode is slightly more odd - there is still dimmer control, but for some bizarre reason it's combined with the Prism channel. Presumably this means you can only use the prism at full intensity. This mode looks like it's designed more for simple clubs, DJs and parties rather than for a programmed performance / event - so I'd strongly suggest switching to 16 channel mode if you're currently in 8 channel mode. Hope this helps, Jon

Hi Phil, Sorry about that - a couple people have found the same issue, which we’re investigating. You can download this file, load it into your console, turn it off, turn it back on, click “Automatically Create Effect Palettes” and you should be back up and running!

It looks like the Shark Combi-Spot has some gobos that could help provide some texture? Overlap the beams and ensure they're out of focus. You could then play with adding in some "animation" but I'm not sure Pan and Tilt are the correct option. Maybe try adding a sine wave to the focus parameter just to bring the gobo in an out of focus (although never a hard focus). Potentially a slight intensity effect too. With the LEDs, you could try putting a small sine effect on the Green and Blue channels just to slowly pulse them slightly, and offset that across the fixtures - probably randomly, but maybe see if offsetting them in order helps suggest movement. Give the Green and Blue parameters slightly different speed and sizes from each other so you don't always get exactly the same shades.

Hi Martin, I almost went down this route in my reply, but thought that it was adding unnecessary complexity. It’s certainly true that a lot of devices do - the MacBook Pro certainly, and probably the switch. However, I couldn’t guarantee this, and “correct procedure” would be to use a crossover cable in this situation.

Hi Eric, You need crossover cables to do this. Jon

Yes, reference ZOS-8873 - scheduled for ZerOS 7.9.6

Hi Jason, Alex, Martin, Kevin and Joe, Thank you for continuing to provide feedback on this - we're still investigating but unfortunately haven't been able to reliability recreate the Effects Library missing yet. We've given the issue an internal reference of ZOS-9342 while we investigate.

Zero 88 are pleased to announce the launch of ZerOS version 7.9.5 software - a new software release for ORB Series, Solution Series, FLX & FLXS, SCD Server (& Pro) and Leap Frog 48 & 96. More information can be found at zero88.com/software/zeros If you have any questions, please don't hesitate to contact us at the office. Our contact details are: email: support@zero88.com phone: 01633 838088 Best Regards,

The Auto Palette does the following: Takes Red to 100% and applies no effect to the parameter Takes Green & Blue to 50% and applies an effect to the parameters (the waveform function was previously called "Mark On", but in the new software called "Step (7/8)"). The waveforms are at 100% size, so because these parameters are set to 50% (the "midpoint"), the effect switches the parmaeters between 0% and 100%. When this is running, manually taking Green to 100% means this becomes the "midpoint" of the waveform (which is at 100% size), so the waveforms will switch the parameter between 50% and theoretically 150% (realistically just 100%). Therefore the result is switching between Red @ 100%, Green @ 50% (so "Orange") and Red @ 100%, Green at 100% (so "Yellow").

We're working on it but there's no release date currently. There's a thread in our beta forum with a questionnaire getting feedback on specific features & requirements. https://zero88.com/forum/topic/8513-pixel-mapping-questionnaire/ If you're not a member of our Beta Test group, and would like to be, drop me an email with your forum username and I'll add you.

Kevin's correct - you can use the "Red Step Off" effect, and then use the offset buttons in the Effect Palettes Window to offset those across your fixtures (and use the speed encoder to adjust the speed of the effect). In the next release of software (currently in beta), this effect is called "Sparkle - Red" - it's exactly the same effect, but by default is faster with a random offset - however you can choose to slow it down and take it back to a forward offset if you wish.

Release Candidate has just been provided to our beta test group 🎉

You don't need a Virtual Dimmer on this fixture, as Channel 14 is the Dimmer channel

Hi Samuel, All FLX S24 consoles have a limit of 48 fixtures (FLX S48 consoles have a limit of 96 fixtures). A fixture is a “physical device” - an LED unit, a moving light, a smoke machine, etc. 1U consoles also have a limit of 512 DMX channels. That means, if you wanted to patch 48 moving lights, each one could only take up approx 10 DMX channels each before you run out - which is not very many by today’s standards. However, it’s usually not a problem as most people only want to patch a handful of moving lights, and the rest are LEDs, dimmers etc (which usually only take up a few DMX channels each, freeing up the rest for “larger” moving lights). A 2U console doubles the number of DMX channels available (to 1024), meaning each moving light can now take up 21 DMX channels each (there is still the same limit of 48 physical devices). You can choose to purchase either a 1U or a 2U console. If you choose the 1U console, you can upgrade it online at any time - zero88.com/upgrade - the current cost is £250+VAT Hope this helps? Feel free to ask more questions!

Indeed. Please could you give us a brief description of your network setup, and the IP addresses / subnets which you're using?

To add onto Edward's comments, tonight we've released ZerOS 7.9.5.31 to our Beta Test forum. I've also written this note in the Beta forum:

Dear all, Over in our "Software Testing and Beta Releases" forum, we’re gathering information regarding how Lighting Programmers & Operators currently use, or would like to use, Pixel Mapping functionality on Lighting Consoles (not dedicated Media Servers). We'd appreciate your feedback (no matter how much experience you do or don't have!) - so if you'd like to take part, and do not have access to our Software Testing forum, please drop me an email with your Forum username. Many thanks, Jon

We’re excited to announce Show us #WhatMatters - a photo competition with many awards of Amazon vouchers and ZerOS Universe Upgrades! For info & T&Cs, visit zero88.com/photos

Dear All, Zero 88 Fixture Library version 37 has now been released. For full information, please visit: http://zero88.com/software/library This release contains 9529 fixtures from 344 different manufacturers. For a list of fixtures in the library please click here. The library is released in 2 formats: Full version for desks running ZerOS software (ORB Series, Solution series, FLX Series, and Leap Frog 48 & 96). Filtered version for other Zero 88 desks. This removes data that is not used by these other desks, so that the file is smaller. When using a floppy disk (original Frog series, Illusion 500) it is recommended that the floppy disk be freshly formatted before using it. Download & Installation The correct format of the library for your desk can be downloaded by clicking the product name below. The library (.ift file) should be placed in the root directory of the floppy disk or USB stick. ZerOS desks (FLX, FLX S, ORB Series, Solution series and Leap Frog 48 & 96) To load this file into your console extract it to the root of a USB stick and plug into your console. Then tap SETUP, tap "Load File", then select the GFT.ift file. FROG2 To load this file into your console extract it to the root of a USB stick and plug into your console. Then tap SETUP, tap "Load File", then select the GFT.ift file. JesterML & JesterTL The fixture library is installed on the desk at manufacture, however this can be updated from USB if required in Setup -> Update Fixture Lib -> Update Library. Frog Series and Illusion 500 Use 'Common Fixture Manager' (included in the Fixture Tools download) to select the fixtures you wish to use, and save this as a file to a floppy disk. Diablo The fixture library is used with the Diablo Fixture Manager PC software. Sirius 250/500 Use the Fixture Type Editor to import fixture types from the fixture library, and then use the ‘Export Sirius UFT’ function (under the ‘File’ menu) to generate data in the correct format for the Sirius 250/500. Further details of assigning fixtures on the desk to fixture types in the fixture library can be found in each desk’s operating manual. Additional Fixtures If you need a fixture type which is not in the library, please read the following thread:

We’re hoping to have news about our whole website in a few months time - work in progress - I’ll make sure this is included!

I hope it didn't spoil your Christmas too much! That's a relatively regular occurrence! Thinking hats are on for next December 🙂 (although we've got April Fools day to think of first!).

We've been up to something else on Facebook and Twitter this year - take a look!

Hi ikopesorda, The latest apps need ZerOS 7.9.4 or later to run successfully. I've updated the Promotional Text on the App Store to reflect this more clearly. Apple allow you to reload an old version of an App by using iTunes. Please take a look at this link. Around half way down, there's a heading "What if the new version of the app is compatible with your device but, you still want to use the older version?" - hopefully this will be what you need. https://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

Hi Herman, The battery is located on the main circuit board, inside the console and attached to the bottom panel. When you replace the battery, please be aware you will once again see the same warning the first time you turn on the console - don't worry about that. If you'd like a diagram of which screws to remove to get inside the console, please email our Service Manager, Keith, who can send this through to you - KeithRogers@Eaton.com

More dates. More locations. Still free. Sign up now - zero88.com/training