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Jon Hole

Zero 88 Admin
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Everything posted by Jon Hole

  1. Hi Light.UP, Do you have a much smaller, simpler USB stick? e.g: an old 1GB one that you get for free?
  2. Jon Hole

    Mac OS

    Hi Kasper, As mentioned above, Phantom ZerOS is Windows only, there isn’t a macOS variant. There are some Mac apps that allow you to run .exe files on macOS - it might be worth having a look at these - but we couldn’t confirm how well that works.
  3. Hi Light.UP, Which format did you format the USB drive into? Have you tried other USB drives? Please can you use a different USB stick to perform a software update from V3.2 to V4.1? Then perform the USB Host update, as described above (remember to press SHIFT!). Then try loading the showfiles. Jon
  4. Jon Hole

    USB

    Hi delfine, what format is your SSD currently in? We often see this if a drive has been formatted for macOS.
  5. A special update from David, our General Manager: The show does indeed go on... A year ago, back in early March 2020 when we were acquired by Signify, no one could have envisaged the year that would follow. That said, the Zero 88 business survived, even prospered, through all that a global pandemic could throw at us. It reminds us that the one thing we can always count on is the continual cycle of challenge, change and renewal that affects us all. From May 2021 onwards, Zero 88 will take its place alongside Vari-Lite and Strand to deliver a
  6. Zero 88 are delighted to announce the latest addition to their award-winning control range. ‘ZerOS Wing SD’ expands the upgrade options available to all users of ZerOS Consoles. Featuring quick setup, scratch-resistant construction and quiet, fanless operation, ‘ZerOS Wing SD’ plugs into any ZerOS Console to enforce social distancing between operators. “COVID required us to think outside the box” explains Jon Hole (Global Product Manager, Systems and Control). “It turns out the solution was a box. A 2m wide box.” ‘ZerOS Wing SD’ is specifically designed to sit next to FLX consol
  7. Dear All, Zero 88 are pleased to announce the launch of ZerOS 7.9.9 - a new software release for the following consoles: FLX FLX S24 & FLX S48 ZerOS Server Solution & Solution XL ORB & ORB XF SCD Server & SCD Server Pro Leapfrog 48 & 96 ZerOS 7.9.9, Phantom ZerOS 7.9.9 (offline editor) and the Release Notes can be found at zero88.com/zeros If you have any questions, please don't hesitate to contact us at support@zero88.com Best regards, Jon
  8. Hi Mbmbmb31, Usually when updating the library we only add fixtures, never remove them. However, for ZerOS 7.9.8, this isn't an updated library, this is an all-new library. It contains very-close to twice the number of fixtures - but unfortunately that doesn't guarantee it contains ALL the fixtures of our previous library. Remember, if you load an old showfile into ZerOS, this also loads the old fixture personality too - so you shouldn't have any issues continuing to use those fixtures - just convert the ones you can, and leave the ones you can't. If you haven't got a showfile, to tr
  9. What have you patched them as on FLX? If they are patched as dimmers, they'll be affected by the Grand Master, but if you patch them as Relays, they shouldn't be.
  10. Joe - just to expand on this, the old Zero 88 library was using a 'forced' "Lamp off" option that the Mac 250 offers to bypass the disabled option (as detailed at the top of page 36 on the MAC 250 Krypton/Entour user manual). We now operate as the fixture manufacture, Martin, intended - not unnecessarily forcing the Lamp off command.
  11. ZerOS 7.9.7.28 has now been superseded by ZerOS 7.9.8 (Public Release) ZerOS Monitor (Windows) 1.9.2 has now been superseded by ZerOS Monitor (Windows) 2.0.0 (Public Release) Dear All, We have released ZerOS 7.9.7.28 (Release Candidate) for all Zero 88 lighting consoles (except FROG2) and servers running the ZerOS Operating System. This will be called "ZerOS 7.9.8" once released. This is a pre-release build of ZerOS. It is not recommend for use on live shows. When loading showfiles from previous versions of ZerOS, fixtures are highlighted in red within the Fixture Schedu
  12. I've set up a Premier League Fantasy Football mini-league with the sole aim of beating Pete, our HR manager, by doing nothing but clicking "Auto Pick"! Tyler, Nathanael and Simon have joined the league too. If you've got a fantasy team, you're more than welcome to join us. Just click here to join -https://fantasy.premierleague.com/leagues/auto-join/58zuny Be aware... we literally don't have a clue what we're doing (apart from Pete)!
  13. ZerOS 7.9.7.24 has now been superseded by ZerOS 7.9.7.28 (Release Candidate) Dear All, We have released ZerOS 7.9.7.24 (Public Beta Release) for all Zero 88 lighting consoles (except FROG2) and servers running the ZerOS Operating System. This will be called "ZerOS 7.9.8" once released. This is a pre-release build of ZerOS. It is not recommend for use on live shows. When loading showfiles from previous versions of ZerOS, fixtures are highlighted in red within the Fixture Schedule. These are now “legacy” fixture personalities. The Fixture Schedule provides the ability to con
  14. ZerOS 7.9.7.21 has now been superseded by ZerOS 7.9.7.24 (Public Beta Release) Dear All, We have released ZerOS 7.9.7.21 (Public Beta Release) for all Zero 88 lighting consoles (except FROG2) and servers running the ZerOS Operating System. This will be called "ZerOS 7.9.8" once released. This is a pre-release build of ZerOS. It is not recommend for use on live shows. When loading showfiles from previous versions of ZerOS, fixtures are highlighted in red within the Fixture Schedule. These are now “legacy” fixture personalities. The Fixture Schedule provides the ability to c
  15. We'll be staging a product awareness live stream airing on Monday 24th August which will be broadcast from The Congress Theatre, Cwmbran which is the nearest local theatre venue to our manufacturing facility. Usually busy with a lively programme of music and performance shows in the centre of Cwmbran, The Congress has been repurposed to function as a virtual studio during the pandemic and for the immediate future. Located just five minutes from Zero 88, it is a perfect and convenient venue. The Zero 88 team will be highlighting some of our newest technologies and product releases dur
  16. ZerOS, which runs on Linux, automatically creates virtual network interfaces each time you choose to use a different IP address.
  17. You can set them to be different or the same, it’s completely up to you
  18. Hi Nick, Thanks for your comments. Our priority is, and always has been, developing the console software and our remote apps. That's how we develop features such as award winning RigSync, patented colour interfaces, Apple Watch focus tool, and many more. We know a relatively low (but growing) percentage of our userbase use Phantom ZerOS. Those people who do use it, presumably do so because they find some use from it. I'd say that the displays, touch emulation, tracking backup etc all work very well, but that it's the front panel controls that are a little more tricky. We've spen
  19. Please do, would be great to see you again!
  20. Just to 100% clarify the situation... To reduce waste, environmental impact and cost, we don't ship a UK, Schuko and US cable in every box. However, we also don't stock separate consoles with separate cables - as that would be frustrating if you were a UK customer, but we only had stock of the European variant. Therefore, we ship "packages" which include a "base model" console (without a cable) and the relevant cable. This is where the confusion is. This is the code you ordered. When you order this code, you received a "package" of a FLX S24 (0020-000018-00) and a 13a UK
  21. Hi @Afx, Just to confirm exactly what's happened, the lighting divisions of Eaton (5500 people in total, including the Zero 88 & iLight team) were "spun out" to create a separate standalone company called "Cooper Lighting Solutions" (CLS). Although we've reinstated the "Cooper" name of old, the newly created company is a very different company than before - focused purely on lighting. Signify purchased CLS from Eaton, but Signify and CLS are run independently. For Zero 88 & iLight, apart from swapping the Eaton branding to CLS branding, and replacing the blue with some
  22. As venues close and events are cancelled across the world, we want to help in whatever small way we can. We’d like to offer you a 20-minute free session, 1-on-1, with one of our technical support team. We’ll phone you at a time and on a number that’s convenient to you. We can help in any way you wish, but here are a few ideas: Set you up with a free visualiser, allowing you to perfect your programming skills Teach you how to create fixture personalities to use in the future Guiding you through updating the software on your Zero 88 equipment Discussing what products migh
  23. Less than half a year later, it's time for another website rebrand! We've rebranded zero88.com to celebrate the completion of becoming part of ‘Cooper Lighting Solutions’. Full info here: zero88.com/news/zero-88-launch-rebranded-website We've also completed porting all of our legacy information over to the new website - the full history of 48 years can be found through the links at the bottom of the /control, /data and /power pages.
  24. We want our forums to be as welcoming and user-friendly as possible to new users, so today we rolled out some changes. Our specific focus was to ensure a question can only live in one place. Previously, if I was operating Phantom ZerOS, running as FLX, and didn't know how to control strobe - I and to decided between "ZerOS Apps & Phantom ZerOS", "ZerOS", "FLX" and "Fixture Library". Now there's a single, clear location. Here's a full list of the changes: Some forums have been renamed "Dimmers" is now "Power" "Network & Data Distribution" is now "Data"
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