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Vari-Lite Controls Support Forum

Jon Hole

Vari-Lite Admin
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Everything posted by Jon Hole

  1. Hi @Ian_p, We don't have a release date yet. I'd like to think it would be during November. Jon
  2. Hi @Davidmk, Yes - the mailbox is still valid. That was only 1 working day ago, and the support team are making their way through the emails from over the weekend. There have been some internal emails about your issues whilst we work out what's happening. FYI - it's logged as issue ZOS-12410 whilst we investigate. Jon
  3. All our distributors have access to spare parts, so it might be worth connecting your local distributor (if they have a service department)
  4. Hi @Davidmk, White Light is the Vari-Lite service centre, about two hours from you
  5. Yes, at the same time the 3-pin became a 5-pin, all new FLX S consoles shipped became 2 Universes. We've not shipped a 1 Universe console for a long time now (of course, our distributors might have had stock).
  6. Absolutely... it's a difficult one. The "official" answer is that DMX has "slots" not "channels"... but we're not going to start using that term. Edward and I discussed at length, many times. We vaguely settled on the terms that a "Fixture" has a "Channel number" and uses a block of "DMX Channels"... but I'm sure there will be inconsistencies dotted around.
  7. Release software? Ah, that's no fun. Where's your sense of risk and jeopardy?! 😜
  8. Have you followed the instructions on that dialogue box? It will ask you to save a file to USB, and email it to us. If you have, the team will take a look at it. Without that file, we can have no clue why it’s saying that, sorry.
  9. Better to drop me an email, and I’ll get in touch on Monday. Jon.hole@signify.com
  10. Official response: all the fun stuff lives in the 'Z' window! Unofficial response: anything we don't know where to put lives in the 'Z' window!
  11. These two beta's are now available though our beta forum (I said by the end of September!) I wasn't expecting both together, but it's great that we've managed to!
  12. Well spotted! I've forwarded this thread to our MarCom team to investigate - it presumably happened during the transition from the Z88 to VL YouTube channel. I had a very brief look around and couldn't find any others, but please let me know if you do.
  13. Hi @Sven76, This is by design - Auto Groups are based on Fixture Types, and so the automatic naming of groups are based on the Fixture Type names. Jon
  14. If there's a field for name (like a Cue Name, or a Fixture Name in the Fixture Schedule) we don't use SETUP, but otherwise we do (I'm sure there might be an obscure place where that rule isn't true, but for the most part it is!). On FLX S, there's a command line displayed in the Z window and in the Fixture Schedule - but only in those two locations.
  15. I'd hope by the end of September we'd have a beta for you. However, the roadmap has changed a little bit to enable us to fix some high priority bugs. Instead of being "ZerOS 7.15", this will now be: ZerOS 7.14.4 will be a bug fix release for all consoles ZerOS 8 will be for FLX & FLX S only, and will include the free of charge capacity increases We see these two releases being very close together - it's even possible (not guaranteed) that ZerOS 8 starts testing before ZerOS 7.14.4 is released. We're doing this to split the bug fixes across all consoles, and the new features / increased capacity on FLX & FLX S.
  16. The password is set on the console your connecting to (within SETUP), to ensure not anyone can just download the app, plug into your network, and take control.
  17. That's very kind, thank you 🙂 Lots of things weigh on my mind. Like... will I EVER get the opportunity to launch ZerOS 8? Or... is there still an Elf laying around the Cwmbran factory somewhere? Or... will Tyler ever learn to correctly pronounce Advent Calendar?
  18. Thanks for highlighting, it’s now been removed 👍
  19. @iank99's funeral will take place on Tuesday 7th May at 13:30 at Charter Chapel, Coventry Crematorium CV4 7DF. Family flowers only, donations in aid of Great Ormond Street Children’s Hospital either on the day or via the funeral director’s website. The family have specified no mourning clothes at the funeral. Crew shirts, which relate to Ian’s connections via work or theatre are positively encouraged.
  20. If you only use webmail, there’s a chance on some systems that “mailto:” URLs will not work as your browser will not know what to open
  21. Triggering on the release of GO was a deliberate change several years ago - it allows for the “GoTo” command to jump to a specific cue
  22. Thanks Kevin. We've updated the discontinued FLX page to say "Full size" and to link to the two current FLX S consoles. Agreed. Whilst I stand by our choice of name for "FLX S" (we wanted to build a family), what wasn't so wise in hindsight was not foreseeing a family of consoles back when the full sized FLX launched - we should have added a suffix to the end of the full sized FLX. We now have a much more robust naming scheme for whatever the future may bring ("FLX" or "Neo" for the family, "S" and "X" for the generation/platform, and "24", "48", "5", "15" or "Server" for the variant). I think it's perfectly clear that "Leap Frog" and "Leapfrog 48" were COMPLETELY different desks, but "Leapfrog 48" and "Solution" were identical. Don't know what you're talking about 😇
  23. So sorry to have woken up to this news today. I believe Ian was the very first person we previewed FLX to outside Zero 88. Ian was ALWAYS a pleasure to spend time with and work with, and his knowledge and willingness to help anyone and everyone was an inspiration. I'll regret not often enough taking Ian up on his offers to visit him for a sticky bun! We'll miss him on the forum.
  24. That's certainly our plan - we have a lot of plans on the table which we're working through. To be clear, the OS is not "frozen" for FLX... there will continue to be ongoing software updates for FLX & FLX S. After ZerOS 7.15, we are "freezing" the OS for Leap Frog 48 & 96, ORB, ORB XF and Solution. Bingo! Yes, that was when we "relaunched" the Leap Frog 48 & 96 console as Solution. Not as part of ZerOS 7.15, but potentially in the future (after tweaking it!).
  25. Hi all, ZerOS 7.14.3 is now available and includes a couple of bug fixes found solely on the most recently built FLX S consoles. We will soon start Beta Testing ZerOS 7.15. Aligning with this release, there are a few product updates to let you know about. FLX S24 & FLX S48 ZerOS 7.15 will upgrade all FLX S24 & FLX S48 consoles to 2048 channels (four universes) and 96 & 192 fixtures respectively free-of-charge. Available Playbacks, Groups and Palettes will all also be doubled. Full size FLX & ZerOS Server Due to component issues restricting production of the full size FLX & ZerOS Server for the foreseeable future, we are announcing their obsolescence. ZerOS software development will continue to support the full size FLX & ZerOS Server. ZerOS 7.15 will upgrade them to 4096 channels (eight universes) free-of-charge. Later in the year, ZerOS 8 will bring several new features to the full size FLX & ZerOS Server. We’re planning many further releases after that, too. FLX was released 9 years ago at Prolight & Sound in Frankfurt. Leap Frog 48 & 96, ORB, ORB XF, SCD Server & SCD Server Pro, Solution & Solution XL ZerOS 7.15 will be the last ZerOS software update for these consoles, as we are unable to bring the new features planned for ZerOS 8 to this hardware platform. We’ll continue to release ZerOS Library updates for these consoles and support our customers in any other way we can. Leap Frog 48 & 96 was released 17 years ago at Prolight & Sound in Frankfurt ORB was released 15 years ago at Prolight & Sound in Frankfurt ORB XF was released 13 years ago at PLASA in London Solution was released 12 years ago at PLASA in London Jon
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