Jon Hole

Hi @Ian_p, We don't have a release date yet. I'd like to think it would be during November. Jon

Hi @Davidmk, Yes - the mailbox is still valid. That was only 1 working day ago, and the support team are making their way through the emails from over the weekend. There have been some internal emails about your issues whilst we work out what's happening. FYI - it's logged as issue ZOS-12410 whilst we investigate. Jon

All our distributors have access to spare parts, so it might be worth connecting your local distributor (if they have a service department)

Hi @Davidmk, White Light is the Vari-Lite service centre, about two hours from you

Yes, at the same time the 3-pin became a 5-pin, all new FLX S consoles shipped became 2 Universes. We've not shipped a 1 Universe console for a long time now (of course, our distributors might have had stock).

Absolutely... it's a difficult one. The "official" answer is that DMX has "slots" not "channels"... but we're not going to start using that term. Edward and I discussed at length, many times. We vaguely settled on the terms that a "Fixture" has a "Channel number" and uses a block of "DMX Channels"... but I'm sure there will be inconsistencies dotted around.

Release software? Ah, that's no fun. Where's your sense of risk and jeopardy?! 😜

Have you followed the instructions on that dialogue box? It will ask you to save a file to USB, and email it to us. If you have, the team will take a look at it. Without that file, we can have no clue why it’s saying that, sorry.

Better to drop me an email, and I’ll get in touch on Monday. Jon.hole@signify.com

Official response: all the fun stuff lives in the 'Z' window! Unofficial response: anything we don't know where to put lives in the 'Z' window!

These two beta's are now available though our beta forum (I said by the end of September!) I wasn't expecting both together, but it's great that we've managed to!

Well spotted! I've forwarded this thread to our MarCom team to investigate - it presumably happened during the transition from the Z88 to VL YouTube channel. I had a very brief look around and couldn't find any others, but please let me know if you do.

Hi @Sven76, This is by design - Auto Groups are based on Fixture Types, and so the automatic naming of groups are based on the Fixture Type names. Jon

If there's a field for name (like a Cue Name, or a Fixture Name in the Fixture Schedule) we don't use SETUP, but otherwise we do (I'm sure there might be an obscure place where that rule isn't true, but for the most part it is!). On FLX S, there's a command line displayed in the Z window and in the Fixture Schedule - but only in those two locations.

I'd hope by the end of September we'd have a beta for you. However, the roadmap has changed a little bit to enable us to fix some high priority bugs. Instead of being "ZerOS 7.15", this will now be: ZerOS 7.14.4 will be a bug fix release for all consoles ZerOS 8 will be for FLX & FLX S only, and will include the free of charge capacity increases We see these two releases being very close together - it's even possible (not guaranteed) that ZerOS 8 starts testing before ZerOS 7.14.4 is released. We're doing this to split the bug fixes across all consoles, and the new features / increased capacity on FLX & FLX S.