NickTaylor

I came across this issue yesterday. I suppose the other answer is to keep an older phone as a remote and somehow stop it doing updates?

I dont use the desk enough to identify what the changes are so I am not the best person to ask! Sorry Nick

Hi Edward Due to unforeseen circumstances I no longer have a windows 7 system! However having seen the prompt that there was an iso file for a disk, there wasn't the last time I updates a few years ago, I have bought a disk and successfully done the update. The first issue is when I press setup to import a file it no longer opens the familiar page to load files etc. Its probably obvious. I have just come on line to have search! Thanks for the reply though Nick

I must say I am weary of trying to update software on Zero 88 desks. This goes back to Sirius with the special cards! Then it was floppy disks that could not be recognized. Over time this was remedied by putting a usb emulator drive in. Finally its the Frog 2 which I have only once updated the software and that was by resorting to the cd drive version. This time I decided to try the USB route and once again it failed. I no longer have the original stick but have followed all the suggestions with a stick used to back up shows. Still no luck. Are the official sticks still around to buy?

Downloaded the profile and works fine on my Frog 2. Thanks Keith as always. As to the UV issue its on the same bank as the Amber and white, ie the second bank of colour controls

To elaborate If you think you have the correct fixture and it is named, unless you can get rid of the wrong fixture you have no idea which fixture you are trying to load. Plus in my case I accidently have a clash of dmx but cant work out how to clear the wrong fixtures from the list

I am having the same problem. I am using the official memory stick. Sometimes it falls over when formatting and sometimes as it tries to transfer files. I assume there must be a fix.

If you have fixtures installed on a desk and dont want it anymore how do you remove it from the installed fixtures?

I have now made a disk and tried using that to install update. It suggests the correct OS is installed however if I press the Setup button on the upper keypad it actually inserts @ in the box which of course is the symbol on the lower keypad. I think I am going to have to get the desk serviced as it is useless at the moment!

I am working on a show with a friend who is actually doing the programming. Yesterday morning we had worked our way to the end of a fairly complicated show and thought it was just tweaking time. However I got a call to hear that chunks of cues had gone. The cues left seem to be ones that were adjusted at the end of play yesterday. Sadly there was no stored recovery backup so a lot of Act One has had to be redone. I can imaging the odd cue going but not chunks. Has anyone else had this problem?

I think my update disk has not installed right. Its a pity there is not an iso file somewhere that can be downloaded as trying to create a disk that works is a bit of a black art as where do you confirm it is correct?

Day job in the way so I will have look later.It didnt cross my mind there might be an issue. The desk has been sitting in my living room since April. Looks like I will have to fire up the Leapfrog for a one night show on Friday.I did up date to the latest software to try and get rid of some bugs we talked about then. I assumed it did install right Cheers Nick

Foolishly I updated the software and thought all was fine. Today I have gone to setup some fixtures and pressing the setup button fails to bring up the setup window. I have tried a double tap as well. Pressing it brings up desk light brightness momentarilly

Because of various bugs I am trying to update the OS. I started trying the USB way and after a bit of thought the desk ended up with blank screens and nothing happening. I then downloaded and burnt a disk. Again this started to do things then all screens went blank and I never get a page asking if I want to install stuff. Any ideas?

Thanks for that last tip. Exactly that happened, hence the post about the empty holder. All fine now