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About KWR88

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    Zero 88
  • Birthday 09/27/1973

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  1. Not much else that we can think of on this other than failure of something in the USB circuit itself. Only way to tell that is have the desk back or investigation. PM on the address below to discuss this more.
  2. Hi Ian, have also replied to the mail that you send to the support box as well.
  3. hi Ian, If you want to PM on the address below with the desk S/N and what you are seeing as the desk boots up will see if i can help on this one.
  4. Drop me a PM on this for he circuit info. And yes the initials on that label are mine,
  5. Hi Chris, Checked on this and the switch setting on this PCB should all be in the off position on that PCB. I am unaware of of any issue with 4.1 in regard to LCD stopping working but if you have carried out an update from a much older version of the firmware this has added a LCD calibration function into setup to compensate to changes to the LCD's. There are two options a high or low try changing between the two and see if this brings the display back on.
  6. We did at one point have a IR remote in the range but it was discontinued a number of years ago now. Not sure about the universal remotes as they are geared towards TV, DVD etc, but if the information i have is correct try RC5 group 30 as the pairing option.
  7. Hi Craig, Believe i was talking with you at the end of October with regards to this. think we got to the point where we though it was the keypad cause the issue. From our mail trail, I offered to have a look at it you could send the card set back to me, but don't think that happened or if it did it may not have been direct from you as i cant see any further conversations. If you want PM me we can follow up on this.
  8. on these there are ramp adjust pots on the back of the keypad PCB, it sounds like these may be set to high. the way we set them on the bench when building the units was turn preheat on and adjust until you get between 11-12v ac showing on the output. PM me for more details.
  9. Hi Peter, Try checking the contact on the battery holder itself. There is a contact in the base that can become tarnished so does not give a good connection. it can also become bent down so does not make contact. Gently bend this slightly may help. PM me on the address below with the serial number I can work out what version of hardware the desk is running.
  10. From memory the frog section will not do anything until select a fixture, if the desk is defaulted then there will not be any assigned. Do that first from with in Super User, there should be 20 already in the desk by default. Once that is done when you select the fixture it will activate the reset of that section.
  11. KWR88

    Alarm input

    Hi Bert, it is possible that if the dimmer is one of the very first models the Alarm option may not be present on the unit. When you power the dimmer on you should get the firmware version show on the display. Please PM me that on the that the address below and I will check the notes for that version.
  12. Could you pm me on the address below with the units serial number we can take it further from there. Also have you tried to connect to an external monitor and see what that is showing?
  13. Don't normally see that message on an ML desk. It would indicate either attempting to load a show file saved on desk running an older show file or the show file has become corrupted, possible due to a flat battery. Pressing enter should remove the message and allow the desk to operate as normal. If you have loaded an old show then save it under a different name and reload it to cover it to a 4.1v. If its a battery issue check the date and time as this will have reset to a much older one.
  14. Hi Kevin, Have also replied to you mail to the address as well. Please see the link below for the work around.
  15. Hi Ondrej, I believe you have also emailed my colleague Franck Tiesing as well on this. He has forwarded your mail to me. I will make a reply direct to you on this.
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