Paul

Are you talking about some sort of indication of what the desk is seeing from the Sound input? Note: We already have the following FR's logged: Frog Reference 5345 - When playing back a chase on Playback X, would like to see the current step number. Frog Reference 5357 - Manual Chases on Submasters - would be useful to be able to know what the current step is. [applies to other drive options too] Frog Reference 5427 - Indication on the Main LCD and appropriate monitor screen of chase speed and current step for the currently selected chase (memory, submaster, SX button).

Jester Operating Software version 1.6 has been released, and is available for download from the Zero 88 support website. CLICK HERE. This contains the following changes from version 1.5: * French language help text added. Use the 'Help Language' menu in Super-User to set the language for the on-line help. * When naming memories, submasters or shows, pressing a different letter button will now immediately advance the cursor before typing that letter. * The problem of submasters outputting from the wrong page (introduced in version 1.5) has been corrected. To update the desk: 1. Download the zip file, and extract the contents to a USB memory stick. This will be a file with the extension .jos. It is important that you only have one .jos file on the USB memory stick at any one time. 2. Plug the USB memory stick into the desk. 3. Switch on the desk with the Left and Right cursor keys held down. The Jester Upgrade Menu will appear on the LCD and monitor screen. The monitor screen is quite distinctive - it looks like a red and yellow circus tent. 4. Wait for the USB memory stick to be recognised by the desk. This is usually indicated by the LED on the memory stick flickering for a short time, and then returning to a steady flash. 5. With the cursors flashing on <OK>, press the Enter button. When the desk displays the name of the upgrade file found, ensure <OK> is selected and press Enter again to begin the upgrade. 6. The desk will now perform the upgrade. Do not switch off while this is happening. 7. When the upgrade is complete, press Enter to start the desk, there is no need to switch off and reboot.

One of the original design aims of the Frog series that everything was there in front of you and you knew exactly what would happen if you pressed a button or moved a fader. On this desk there was never intended to be any mode-dependant behaviour. This is one of the things that makes the desk easy to learn and intuitive to use (we hope). One-button-one-function makes the panel bigger, but that's the point of the desk. Now that rule has been stretched somewhat with the way the functionality has grown (see THIS TOPIC for a broad overview of what's been added since the front panels were designed). But I think on balance, making preset faders into submasters on the Frog is probably a step too far. If you're running out of subs on a Bullfrog, then you need to be re-thinking the way you structure your programming and operation to use the features that are in there already to help you. The physical size of Jester necessitates that faders/buttons double-up in function, and this is clearly defined for the different operating modes of the desk (Preset, Program, Run). The Jester takes it's lead from previous desks like the XL/XLS and Elara which have distinct operating modes. As others have said, it's a nice idea, but it's not really right for the Frogs.

But if you're previewing a chase, then the +/- buttons change the step number. Frog Reference 5430 Allow previewed memory/submaster/SX to be changed without closing preview window.

Frog Reference 5417 - Topset If you want a momentary blackout, just solo a channel/submaster with nothing on it. Frog Reference 5487 - Extend options for Remote Switches As discussed HERE... Just push the fader to full!

It has been commented on before :wink: Do a search for the following reference number: Frog Reference 5434 - Power switch on desks.

... or program the movement in a scene memory with Auto trigger and zero Dwell time, then program the generic chase in the next memory. Make sure you're in Partial mode for this to work properly.

Err yes, this one is a bug. The wheel display doesn't update properly after a programming operation. If you do something else to force the display to refresh though (like change attribute and back again), it will then display correctly. Frog Reference 5548 - When the desk clears the tags after a programming operation, the wheel LCD is not updated accordingly. Normally this is true. But you can lock the display on showing the tagged status by holding down F1 and pressing WheelGroup. The LED in the WheelGroup button will illuminate to indicate that the desk is in this mode. Repeat to un-lock.

It goes something like this.... 1. Hold the Sequence button for a couple of seconds until the LED in it comes on. You are now in sequence programming mode. 2. Using the Preset faders, set up the look that you want for the first step in the sequence. 3. Press the Sequence button briefly to record the first step. 4. Use the Preset faders to set up the look for the next step, and press the Sequence button briefly to record it. Repeat this until you have recorded all your steps. 5. When you have programmed all your steps, hold the Sequence button for a couple of seconds until the LED in it goes out, to leave Sequence programming mode. 6. Raise the Sequence Master fader to full, and press the Sequence button briefly to start playing back the sequence. The LED in the button will start blinking - you are now in sequence playback mode. 7. If you want to run the sequence as a chase, use the Sequence Speed control to set the speed. 8. If you want to run the sequence as a Playback Stack, click the Sequence Speed control to manual, and tap the Sequence button to advance the sequence. The Fade Time control can be used to set the crossfade time between steps. Hope this helps, let us know if you have any futher questions!

After pressing the Program button, the desk clears all the tags so that you are starting with a clean sheet ready to record the next thing. Hence the display will show "---" which indicates untagged. This is the correct behaviour.

Same answer for the Frog as the Sirius I'm afraid, completely different desk, completely different showfile format, so the only way would be to grab the show one cue at a time using the DMX Input on the Jester.

Hi Erik, and welcome to the forums. There are actually 2 issues here: 1. Individual programming of movement effect parameters. 2. Controlling a movement effect parameter directly using the position of the submaster fader. Currently only brightness can be controlled using the position of the submaster fader. LTPs and movement effect parameters are triggered as the submaster is raised above the trigger level. This has already been raised and discussed HERE At the moment there are no plans to introduce either of these features. But the functionality of the Frog series does get reviewed periodically with our sales teams, so who knows what the future may hold... Paul.

Hi Bob, We have released version 1.5 of the Jester software (CLICK HERE) which should address the chase speed discrepancy that you highlighted. Note that because chases no longer slow down at high step numbers, you may need to alter the timings of your chase to make it run as desired with version 1.5. Let us know how you get on with this. Regards, Paul.

Jester Operating Software version 1.5 has been released, and is available for download from the Zero 88 support website. CLICK HERE. This contains the following changes from version 1.4: * German language help text added. Use the new 'Help Language' menu in Super-User to set the language for the on-line help. * There is no longer a requirement to enter leading zeroes for numeric fields. * Chases no longer slow down at high step numbers, giving greater consistency between Program mode and Run mode. * The live override of chase speeds now functions correctly when changing between Program mode and Run mode. * When programming chases, the maximum limit of 999 steps is now imposed correctly. * When previewing chases in program mode, the chase now runs from the selected step. To update the desk: 1. Download the zip file, and extract the contents to a USB memory stick. This will be a file with the extension .jos. It is important that you only have one .jos file on the USB memory stick at any one time. 2. Plug the USB memory stick into the desk. 3. Switch on the desk with the Left and Right cursor keys held down. The Jester Upgrade Menu will appear on the LCD and monitor screen. The monitor screen is quite distinctive - it looks like a red and yellow circus tent. 4. Wait for the USB memory stick to be recognised by the desk. This is usually indicated by the LED on the memory stick flickering for a short time, and then returning to a steady flash. 5. With the cursors flashing on <OK>, press the Enter button. When the desk displays the name of the upgrade file found, ensure <OK> is selected and press Enter again to begin the upgrade. 6. The desk will now perform the upgrade. Do not switch off while this is happening. 7. When the upgrade is complete, press Enter to start the desk, there is no need to switch off and reboot.

Can anyone give us any clues how to reproduce this? I just can't get it to fail Is this problem new to 10.4, or has anyone seen it in any previous versions? Do the other function keys still work when F2 fails? Does F2 fail both with the button on the desk and on the external keyboard? ... and I know this might sound odd, but if anyone does see it fail, can you try pressing and releasing CTRL on the external keyboard, and then try F2 again. Looking at the source code, one thing that might inhibit the F2 naming function from working, is if the desk thinks CTRL is held down, in which case the function keys (on the external keyboard at least) change to mimicking the remote switches. Just an idea...

If you fitted a 63A single phase plug to the Betapack2, you would connect it to a 63A single phase socket outlet. Do you have one of these installed in the venue where you intend to use the Betapack2? You *can* daisy-chain the dimmers, but it's not the preferred way of wiring them. Aside from the difficulty you would have physically getting both cables through the entry gland, you wouldn't be able to draw the maximum load from both dimmers. And it's better to have a separate supply feeding each dimmer, so that if a supply breaker trips for whatever reason, you don't lose all your lights. You need to find out what supply is available at the venue where you're going to be using the Betapack2s, and work from there. If a suitable supply isn't available, you need to get a qualified sparks in to fit one.

You just double click the "Phantom Frog.msi" file that is in the zip, and it runs the installer. It's no more complicated than that! Check your privileges to make sure you have sufficient permissions to install software. Also beware of all the clag that is appearing on PCs these days that tends to prevent you downloading anything from the internet and installing it!

You need to make your own mains input connection to the Betapack2 onto the internal busbars. Depending on how much power you're intending to draw, and what the supply is that you're powering this from, you need to rate the mains input cabling and connector accordingly. Most commonly people use CEE17 style connectors, either single phase (blue) or three phase (red). If you're not sure on any of this, then it's best to get a qualified electrician to do the work for you. Most of our distributors would be happy to advise on and fit (at additional cost) a supply cable and connector if they were supplying you with a Betapack2 for a particular venue. If you're looking for something that would plug directly into a standard 13A socket outlet, then the Alphapack2 may be a better choice. On the UK Betapack2, 12x 15A outlet sockets are fitted. The Betapack2 is a 6 channel dimmer, with 2 sockets per channel. However the maximum current that can be drawn from each channel is only 10A (protected by a fuse on the front panel). Hence the maximum power that can be drawn from the dimmer is 60A. To draw this maximum power, people commonly use a 63A single phase supply, or a 32A three phase supply. Hope this helps, let us know if you have any further questions.

If the green LED on the back of the desk goes out, this means that there is no DMX data on the lines. This could be because there is an internal intermittent fault in the desk (try waggling the XLR plug to see if anything changes), or there may be a short circuit somewhere in your DMX wiring. Although if the green LED is still out when you remove the XLR plug, the fault is most likely in the desk. Give Keith in our service department a call to discuss getting the desk back for a warranty repair.

You should find all of your questions answered and some hints and tips in THIS TOPIC.

Sorry, but we've not been able to manufacture these for a while now due to obsolescence of some of the key components

Read the release notes for version 9.8...

If there are no LEDs lit at all on the front, and you're sure that the mains going in is OK, then it could be the internal fuse on the transformer. To get at this you will need to take the pack off the wall and remove the top cover. Please only attempt this if you're confident in your own ability to service the equipment and put it all back together safely. If not, call the people who installed it! The tamper plate on the front only conceals the DMX Address switches to stop prying fingers from meddling...

The only way to control the brightness of fixtures assigned to the buttons is: - Select the fixtures you wish to adjust - Press the Brightness button to select that attribute - Move the middle wheel Note that adjusting the brightness wheel like this controls the 'Virtual Presets' in the desk. The contribution from these is mixed HTP (Highest Takes Precedence) with other sources on the desk e.g. Memories and Submasters. Remember after programming to set these virtual presets to zero, or you won't be able to dim out your fixtures from the memories or submasters. If you really really really want to control the brightness of your fixtures using the channel preset faders (which are intended for generic dimmer channels), then depending on the DMX channel allocation of the fixture, you might be able to write a special fixture personality using the Fixture Type Editor and do some clever stuff with the patching on the desk. But that's a whole different level of complexity...