Stan Vigurs

Edward, I checked the Speed Override and that was fine set at the midpoint with no yellow bar showing. At the moment the console is behaving itself with no repeat (up to now) of the cue not responding when commanded issue I reported previously but unless I have an explanation for this then I no longer have confidence in the console. I still the issue of when #14 fader is raised #26 shows a response albeit at a level below that showing on #14 fader. I really need some advice on this as I cannot now responsibly use the console for any production - surely there must be an explanation! I have attached the show cue file in case this can provide any clues. Linlies on the Land3.isf

I'm in Seisdon, Wolverhampton and so could bring the console over to you by prior arrangement if there is no one nearer to me. Please let me know if this could be arranged!

Ok, I've run the console in test mode as per your instructions. All appears as it should and all faders register as they should with the exception of fader #14! When I slide this fader up and down the virtual front panel responds as it should but channel 26 also displays a value. when channel 14 is 100% channel 26 flickers between 42 & 44%! Since I last contacted you I have experienced a further, far more serious issue with the console. When operating the console for the current production the first 6 cues performed as they should, but then the next cue did not respond although the screen did show the correct operation. On pressing the Master Playback button a few times again, still the console did not respond and then after about 40 seconds or so it progressed through all of the cues. It then behaved correctly for the rest of the production. When rebooting the console after the production, it did exactly the same thing but when I re booted the following day it behaved impeccably. However I have lost confidence in the console and reprogrammed the production on my old Jester console which had no problems. Fortunately there were only a small number of lighting cues in the production. I feel I cannot use the FLX S48 console again now until this is resolved. Where do we go from here?

Thanks you for these suggestion. I'll test them out when I'm back in the theatre and get back to you!

We are using conventional tungsten lamps. I just finished programming our next production and noticed that when I was setting the value on circuit 14, circuit 26 was also responding albeit in a somewhat erratic nature. I rebooted the desk but it made no difference. There is not a fitting currently pugged into circuit 26 and so I finished programming and everything seems to be working ok, but I must confess I am a little concerned. Any explanation or remedy please!

Thanks Edward, I'll see how that goes!

I'm using an FLX S48 with conventional dimmers and lighting fixtures. I need to insert a chase into a cue list and then stop this chase and revert to the next cue, which will be the same setting as the preceding cue. I have successfully created the chase and have inserted it as a macro after the relevant cue, but I cannot stop the chase running when moving to the next cue (or indeed any further cues). I've studied the User Manual but still can't fathom out how to do it. Help!

Hi Edward, I have updated the software and that appears to have resolved the problem. I'll let you know if there are any further issues. Many thanks for your help. Stan

Thanks Edward, I'll upgrade the software and see where that gets me. Do you need to know the exact model or serial number of dimmers?

Hi Edward, We are using Zero88 Chilli 12 channel Dimmers. Not sure what software version we are using at the moment, I'll check next time I'm in the theatre, but the console was purchased in November 2019. Could the software version be the problem?

Ok, I think I need to provide you with more information. If I do a factory reset on the console and restart all works ok, the dimmer racks are identified and patched correctly and I can programme the console all ok using fixtures 1-48. It seems that when I turn off the console having programmed it and the power up again later it then displays the Output window showing fixtures 49 to 96. These fixtures are not active and I can't get the Output window to display 1-48. If I press the 49-96 button the display shows 48-96 as selected (but I have no fixtures on 48-96). If I then press 1-48 button the display still shows 49-96 but shows them as not selected. Does this help?

I am using an FLX S48 console. When I power up the console and it has completed its boot-up functions, the display defaults to showing non active dimmers 48 to 96 even though channels 1 -48 are selected on the button. All of the faders on the console therefore do not do anything as only dimmers 1 to 48 exist . How do I get the console to 'see' and operate dimmers 1-48?