Rob McDonald

Hi all. I have downloaded new versions of the Zeros monitor for windows 2 times and it still asks me for a password to open it. ( Does it still remember my old password even when I delete the old version of the app ? I don't ! Rob

You always knocked up a fixture profile so quick, and your advice was worth its weight in gold. I sincerely hope Veri Lite realize what they are losing. I hope you remain in the industry, you are too good to lose. Thank you so much for all the support you have given me and ultimately the theatre group and audiences who benefited from it. All the best Edward. Rob McDonald

Thank you Edward and Davidmk. Your advice and support is much appreciated. Kind regards. Rob

Hi, I am having a problem connecting my laptop to my flx24. I have done it in past, but can't do it now. I have enabled devices on the console, checked the ip address etc. On my laptop I have set the static ip address to match the console's ip address and the mast has auto populated correctly. I have not put anything in the default gateway ? What have i done wrong or missed ? Thanks Rob

Hi Edward, thank you, very much appreciated. Rob

Hi kgallen, thanks for the feedback. I just tried the link again but it takes me to nothing. This seems weird as everything else on the page works ? Thanks anyway, much appreciated. Cheers, Rob

Hi, I am sending this fixture profile request here, as when I click on the other link to request it, it does not seem to work ? I am hoping you still offer this service. I have the latest software version on my Flx24. Kind regards and thank you. Rob 152.120-IGNITE740-Wash-Moving-Head-Zoom-7x40W-V1.0 (1).pdf

Thanks Davidmk, appreciate the answer. I think you are right. Funny how if often takes someone else to jog your memory. Cheers, Rob😀

Hi, I have just updated the latest software onto my FLx24. I have noticed on the first cue of the cue stack now the first cue has no 3 sec fade time appear ? The following cues all have the default time ? Thank you. Rob

Thanks Edward, much appreciated. Rob

Hi, just wondering what the best Cat patch cable is for connecting flx to laptop ( I am currently using a cat 5 cable). I noticed when looking to get a new one that there are Cat cables of 6, 7 and 8 etc. Many thanks Rob

Thanks so much guys. Really appreciate your advice. Rob

Hi, What is the best way to start a show. Power the FLX first or power the fixtures first ? Thanks Rob

Good morning, my question is: when you save a show to USB, if you leave the USB in the console while working on a show will it automatically update the USB show file like the console automatically updates your changes as you go ? Thank you. Rob

Thank you Edward. This worked not problem.😃 Out of interest if I decide to use my tablet as a remote I assume I need to purchase a a wireless router. Is this correct ? If so do you suggest any particular model or brand. Thanks Rob

Thanks Edward. I have followed all your instructions but I still am having problems. I have enabled the remote app on my console and static IP address. I have clicked on "Use the following IP address" on my laptop and put in the IP address that appears on my console 192.168.1.10 When I click on OK and then go to the remote app and open it I just get the box with nothing in it, no automatic fill. I try typing in FLXS24 into name then 192.168.1.10 to address and No to password. The mode is set to monitor. When I click on connect, I just get a black blank monitor screen with ZerOS monitor on top left hand top corner. Am I doing something wrong. Thank you. Rob

Hi, I am trying to connect my laptop to use as a monitor and keyboard to my flx24. I have downloaded the app and info on how to do it. I am struggling with the ip address bit. On the app do I type flx24 in the first box then the ip address in the next box ? But which ip address, my pc's ip address (which I have found) or the ip address of my console. Then what next? Sorry if I am missing something or this is a really basic question, I am using Windows 10 on my laptop

Hi, is it okay to just pull the flash drive out of the USB port after you have saved a show on it, or is there some process you are meant to use to eject it ? Thank you.

Thank you for the replies.

Hi. Can you connect a monitor to the FLx24 (not a touch screen) via one of the 2 USB ports ?