[question about setup]

Hi Eric,

Please send us an email to support@zero88.com (you can simply link to this forum thread), and we'll then be able to direct you in the best route possible. 

Another thing that is worth trying - when not using the Channel Faders, try changing the fader function to Playbacks. Does the issue still happen?

Edward

[new question about PAN and Tilt alignment]

Hi Eric,

11 hours ago, van den abbeele Eric said:

n any case, several consoles allow a ground alignment (values 50% Tilt and 50% Pan) so that the projector is not perfectly in the middle and therefore in the vertical of its position, that a correction is possible without having to bring down a bridge, which on large assemblies with reduced time is sometimes not possible.
Thus the correction on the console saves the situation.

It can be done on ZerOS, however not by the method Kevin nor I were talking about. 

The way you can do it on ZerOS is updating the Default values for a fixture that is misaligned. This then allows you to select all your fixtures of this type, and control them as if they are all perfectly aligned. You would probably update your Home value to be in the default position too.

11 hours ago, van den abbeele Eric said:

So I thought that the alignment that I described above allowed just to be able to put the alignment to the vertical of the projector, ....
So I do not understand the usefulness of this function "Pan and Tilt alignment" on Fixture Edit ... What is really for what?

The articles I linked to in a previous post talk through these options. We refer to the "Invert" and "Swap" columns in the Fixture Schedule as "Alignment".

Inverting Tilt can be particularly useful if you’ve rigged Front of House fixtures the opposite way around to those onstage, or you have some fixtures sat on the floor. Inverting Pan can be particularly useful if you wish your rig to be symmetrical, so the beams move into and away from Centre Stage rather than all in the same direction. 

When swapping, any values defined for Pan will be output on the Tilt channel(s), and any values defined for Tilt will be output on the Pan channel(s) - useful for when a fixture is rigged on its side. 

Hope this helps, if you have any queries let me know.

Edward

[new question about PAN and Tilt alignment]

Hi Kevin,

32 minutes ago, kgallen said:

Yes, agreed, you'd run out of numbers one side or the other with a non-zero offset, that's implicit in having this ability. DMX-wise this is the addition of a positive or negative number ("the corrective offset") to the prospective DMX value then saturated (to 0 or 255 or 65535) to prevent under- or overflow of the 8- or 16-bit DMX value that is ultimately transmitted to the fixture. The harder bit is probably the UI definition to allow the user to get the "corrective offset". The user would want to select the fixture, dial the pan (or tilt) until the fixture was "aligned", and then capture the difference between the live and the "perfect" value (probably only have the home value available to use for this) to calculate that offset which gets stored against the fixture.

As ever, the devil will be in the detail because this "offset" would need to work properly when doing fan operations - although maybe that just comes out in the maths. I guess you already have saturation code anyway since when fanning, some fixtures may end-stop their DMX values whilst other fixtures still have travel. Again, as with fanning, when you come back the other way, the fixture has to "pick up" consistent with the fan position. 

This would all make more sense when dealing with degrees, rather than raw DMX. Which as you know is something on the road map.

30 minutes ago, kgallen said:

I guess internally the software works on a higher bit width then "windows" down to the 8/16 bit DMX value that's transmitted.

ZerOS deals with all parameters as if they were 16bit, which is then scaled down for those that are 8bit.

30 minutes ago, kgallen said:

Anyway I digress and should stop waffling on about the software design...! Back to Eric's questions!

Yes, sorry Eric!

All the best,

Edward

["Clear Option"]

Hi Eric, 

You will only need to press and hold RECORD once. Pressing and holding RECORD opens the Record Options window in the internal touchscreen, meaning you can easily access the options. In this window ensure SmartTag and Cue Only are selected. If they are, you can tap RECORD to close the window. Now, for all future cues, you can simply create your lighting state, tap RECORD, followed by pressing where you wish to store onto.

Hope this helps, 

Edward

[question about setup]

Hi Eric,

Thanks for the further information.

From this description it could be a hardware issue. I would recommend contacting axente which is probably your most convenient Zero 88 distributor. They will be able to take a look at the console and see if there is an issue. Their details can be found here...

https://zero88.com/distributors/westerneurope/france-axente.shtml

Hope this helps. If you have any queries or issues just let me know.

Edward

[new question about PAN and Tilt alignment]

Hi both,

A "Corrective Offset" for a Pan parameter is not currently possible on ZerOS. It's an interesting idea though. However it would only help you out one end of the Pan/Tilt range?

For example let's say to be aligned with my other fixtures fixture 2 has to have a 2 degree offset, which means the minimum the parameter can go to is a 16bit DMX value of 1000 (just a random figure!). If this offset was applied, at the other end of the range you would need 65535+1000 which can't be done, and so anything that is now above the maximum would be capped -2 degrees?

11 hours ago, kgallen said:

Position palettes if course help a lot but there is often a position or fan tha is not palette based!

Yep, another reason why palettes are get-out-of-jail free cards!

Edward

[ZerOS 7.9.5]

Hi Eric, 

Once you have downloaded and extracted the fixture library, copy it onto the root of a USB stick and plug into the console. Then tap SETUP -> Load File, and load the fixture library in. This will install, and once complete you will have to power cycle the console.

You will not need to remove any custom fixtures.

More information can be found here...

http://support.zero88.com/975202681

Hope this helps,

Edward

[ZerOS 7.9.5]

Hi Eric,

Currently our beta testers have access to ZerOS 7.9.4.41 Release Candidate. This means unless we come across any further issues, this software version will be released as ZerOS 7.9.5.

This software version will include Zero 88 Fixture Library 37, that contains just under 10,000 fixtures. You can find out your current fixture library version on your FLX by tapping Z -> System Information. If you wish to update to this latest fixture library to gain access to these new and updated fixtures before ZerOS 7.9.5 is released, you can download it here...

If you have any queries please let me know.

Edward

[new question about PAN and Tilt alignment]

Hi Eric,

In the Fixture Schedule, you have the ability to Swap Pan/Tilt parameters around per fixture, and you have the ability to Invert Pan/Tilt parameters per fixture. More information on this can be found here...

http://support.zero88.com/1011707101

As well as this, you have the option to change the position of the fixture's default values. This allows you to therefore choose where the fixtures are positioned if no Playbacks are running, and no information is in the Programmer. For information on how to do this, see the article below...

http://support.zero88.com/1011707631

Hope this helps, if you have any queries let me know.

Edward

[question about setup]

Hi Eric,

A photo/video of it happening would be really useful. You may find it easier to email it, if so please send to support@zero88.com.

15 hours ago, van den abbeele Eric said:

the LED of fader 12 (without moving) will light and on the screen I see a percentage that has passed from Zero to 33%

What physical level is the fader at? Is it at the bottom of its travel?

Do you have the Remote connection enabled on the console? Do you have a USB keyboard connected - if so do things get placed on the keyboard?

Edward

[Chauvet Well Fit personalitie for flx 88]

Hi Les,

If it isn't in Fixture Library v37, I would recommend sending us an email to FixtureSupport@zero88.com. If you can send us a link to this fixture's manual, the team will be able to write a fixture file for you, send it to you, and you will be able to load it into the console to patch.

For more information see here...

http://support.zero88.com/975052481

Hope this helps,

Edward

["Clear Option"]

Hi Eric,

15 hours ago, van den abbeele Eric said:

I go on the article like you told me, but on the screen, there is playback 1 to 24, and so an... 

Is it working also with Master playback ?

The Programmer Time playback can be configured to be on any empty playback, including the Master. Alternatively you can always access programmer time by pressing Z -> and use the fourth encoder wheel.

15 hours ago, van den abbeele Eric said:

In fact what I think is missing is a kind of mode that is on one side to record and the other to play, on which we can add things without it changes anything to the memories ... That what is added manually during a show can remain like priority value, and that it can return to the values program in fade when the added things are not any more useful ...

I believe Programmer Time will achieve what you're after. When enabled, all syntax, and also CLEAR CLEAR, will fade using the Programmer Time, allowing live changes to be subtle. 

15 hours ago, van den abbeele Eric said:

Indeed in artistic dance show, I record all the events with "shift + recording" (no tracking) so as to have each Cues with all the elements of recorded (as much what is lit that what is not alight. )
So when I then add things in a cue, normally I do not have to go to the next to take into account the added things. (though sometimes it does not always work ...)

If you press and hold RECORD, from the Record options ensure that SmartTag is enabled with a red stripe, and ensure "Cue Only" has a red stripe. This will ensure updates and records won't track. When you have done this press RECORD to close the window, and from now on you can simply press RECORD. You should find this gives you more useful cues than a SHIFT + RECORD - give it a go and see what you think.

Hope this helps,

Edward

[question about setup]

Hi Eric,

4 hours ago, van den abbeele Eric said:

Regarding my "phantom lights", I can not understand why sometimes I have nothing during a whole show, and that on another show I can have in 2 hours, several times, a fader that will activate without that I touch (the led on) and the projector on scene that will turn on at 30% as sometimes 70%, without me doing anything or touch anything ... This forces me to be very vigilant because in a dance show, a white projector that light up on a dark blue atmosphere, it's very annoying ... As if someone was inside the console to turn on a circuit ...

If channel faders are left up at random levels, the slightest movement can cause the fixture to select, not change the intensity. This will be fixed in ZerOS 7.9.5.

However fixtures changing intensity randomly without control is not an issue we have come across.

Next time this happens, please let me know which channel number. What is the current fader function? What is that fixture's channel fader level at? What is its intensity in the Output Window? Does it match the output? What colour is the value displayed in?

Any queries let me know.

Edward

["Clear Option"]

Hi Eric,

1 hour ago, van den abbeele Eric said:

During the recording, when one makes changes of atmosphere and that one does not wish to record, to press twice clear button, allows to return to the base of the things before the tests of changes. It is convenient.

In Show, logically there is a scroll of cues. But sometimes it can happen that we must manually add something, because the dancers for example are not in their places ...
Except that to clear (double clear) is seen concretely on stage, because several lights that suddenly turn out to be seen too much ...
Is there an option in this double clear that allows you to fade between what you have changed and what has been recorded?
The idea is that this is less visible ...

As Martin says, this is something Programmer Time can do for you. For more information on this, see the article below...

http://support.zero88.com/1011402011

All the best,

Edward

[question about setup]

Hi Eric,

As Kevin says, a Reset Desk clears all show information, leaving your Setup configurations such as which protocols you use, and your user preferences. A Factory Reset clears all of these, leaving only the Fixture Library in the console. The "Clear All" option in Setup clears all programming, leaving your patch.

12 hours ago, van den abbeele Eric said:

When I record a Show, is there also a recording of fixtures and DMX implemention on Chanel fader?

In fact my problem is that I go with fixtures with a recorded show on Saturday in room 1, have Sunday play in room 2 with other fixtures and other show, and on Monday I go back to room 1, with the fixtures and show of Saturday ...

Do I need to manually reconfigure all fixtures / DMX layout?

Show files will store all patch information. Therefore you should be able to have a separate show file for each show and simply load them in.

Edward

[Multi Cue views on FLX Monitor Screen]

Hi Mac,

I'm very well thank you hope you are too.

This isn't currently possible on FLX. Only one cue stack can be viewed at a time, by holding VIEW and tapping the playback you wish to look at.

It is also worth mentioning that when viewing the Faders window, the on-screen faders show the current (C) and Next (N) cues, so this may also help to see what is running. Another way of seeing what playbacks are controlling which fixtures, is to press "Source" at the top of the Output Window. This will give you an annotation of which cue is in current control of that fixture.

The way multiple cue windows can be opened on ORB consoles is by using the syntax VIEW STACK x ENTER.

All the best,

Edward

[FLX S24 et WYSIWYG]

Bonjour

Génial.

Les informations ci-dessous de CAST sont utiles ...

http://forums.cast-soft.com/index.php?threads/connecting-to-art-net-and-sacn-streams.674/

On dirait que si votre PC a une interface réseau WiFi ainsi qu’Ethernet, vous devrez peut-être désactiver le WiFi sur le PC avant de démarrer WYSIWYG.

Vous pouvez trouver que DMX Worshop est un logiciel utile pour s’assurer que le PC reçoit Art-Net ...

https://artisticlicence.com/product/dmx-workshop/

J'espère que cela t'aides,
Edward

 

Hello,

Great. 

The information below from CAST is useful ...

http://forums.cast-soft.com/index.php?threads/connecting-to-art-net-and-sacn-streams.674/

If your PC has a WiFi network interface as well as Ethernet, you may need to disable the WiFi on the PC before booting WYSIWYG.

DMX Workshop is useful to check the PC is receiving Art-Net ...

https://artisticlicence.com/product/dmx-workshop/

Hope this helps, 
Edward

[FLX S24 et WYSIWYG]

Bonjour,

Merci pour l'information.
Pour tester le réseau, pouvez-vous installer ZerOS Remote Monitor sur votre PC? ZerOS Remote Monitor est un logiciel gratuit disponible au téléchargement sur notre site ici ...

Une fois que vous avez téléchargé et installé le logiciel, exécutez-le sur votre PC. Sur le FLX S, tapez SETUP -> Remote -> Enable et assurez-vous que l’adresse IP et le sous-réseau sont dans la même plage que votre PC. Sur le logiciel PC ZerOS Remote Monitor, vous devriez voir la console s’afficher. Si tel est le cas, nous savons que le problème concerne WYSIWYG.
Avez-vous essayé de redémarrer WYSIWYG une fois que Art-Net est présent?

J'espère que cela t'aides,
Edward

Hello,

Thank you for the information.
To test the network, can you install ZerOS Remote Monitor on your PC? ZerOS Remote Monitor is free software available to download from our website here...

https://zero88.com/forum/files/file/18-zeros-monitor-for-pc/

When you have downloaded this and installed the software, run it on your PC. On the FLX S tap SETUP -> Remote -> Enable, and ensure the IP address and Subnet are in the same range as your PC. On ZerOS Remote Monitor PC software you should see the console appear to connect to. If so we know the issue is with WYSIWYG. 
Have you tried restarting WYSIWYG once Art-Net is present?

Hope this helps,
Edward

[FLX S24 et WYSIWYG]

Bonjour

OK merci de m'avoir informé. Si vous appuyez sur SETUP -> Périphériques réseau, pouvez-vous voir WYSIWYG affiché avec l'adresse IP de votre PC?

Quelle est votre configuration réseau? Avez-vous simplement un câble Ethernet entre votre FLX S et votre PC?

Je ne sais pas pourquoi WYSIWYG ne détecte pas les données Art-Net.

Quelle version de WYSIWYG utilisez-vous? Pouvez-vous confirmer que vous utilisez ZerOS 7.9.4 sur votre FLX S? Vous pouvez trouver la version actuelle de votre logiciel en appuyant sur Z / SHIFT -> Informations système.

J'espère que cela t'aides,
Edward

Hello

OK thank you for letting me know. If you tap SETUP -> Network Devices, can you see WYSIWYG displayed with your PC's IP address?

What is your network setup? Do you simply have an Ethernet cable between your FLX S and PC?

I am not sure why WYSIWYG isn't detecting the Art-Net data. 

What version of WYSIWYG are you running? Can you confirm you are running ZerOS 7.9.4 on your FLX S? You can find your current software version by tapping Z/SHIFT -> System Information. 

Hope this helps,
Edward

[FLX S24 et WYSIWYG]

Bonjour

Quel est le message d'erreur affiché par WYSIWYG? Dans les options de WYSIWYG, assurez-vous d’avoir choisi Artistic License Art-Net plutôt qu’une console Zero 88.

La console et WYSIWYG sont-ils tous deux corrigés?

J'espère que cela t'aides,
Edward

Hello

What is the error message WYSIWYG is displaying? From the options in WYSIWYG ensure you have chosen Artistic Licence Art-Net rather than a Zero 88 console.

Are the console and WYSIWYG both patched yet?

Hope this helps,
Edward

[FLX S24 et WYSIWYG]

Bonjour

Recevez-vous le message d'erreur dans WYSIWYG ou FLX S? Si le protocole SETUP -> Visualisation -> WYSIWYG ne semble pas fonctionner, désactivez-le et utilisez Art-Net à la place. Assurez-vous que votre PC WYSIWYG se trouve dans la même plage IP que FLX S. FLX S peut utiliser une adresse IP 2.x.x.x ou 10.x.x.x. Lorsque Art-Net est activé, quittez SETUP, puis appuyez sur Z / SHIFT -> "Informations système" -> "Aperçu du réseau" pour afficher la sortie Art-Net IP. Le sous-réseau sera 255.0.0.0.

J'espère que cela t'aides,
Edward

Hello

Are you receiving the error message in WYSIWYG or FLX S? If the SETUP -> Visualisation -> WYSIWYG protocol doesn't seem to be working, disable it, and use Art-Net instead. Ensure that your WYSIWYG PC is in the same IP range as FLX S. FLX S can use either a 2.x.x.x or 10.x.x.x IP address. When Art-Net is enabled, exit SETUP, then press Z/SHIFT -> "System Information" -> "Network Overview", to display the outputting Art-Net IP. The subnet will be 255.0.0.0.

Hope this helps,
Edward

[Chauvet FXPar9 - enable Colour Picker in profile?]

What protocol are you using to talk to Capture? If you are using CITP, when you tap Z -> System Information -> System Text, can you see your Capture PC displayed as connected? Under Network Overview, does CITP say it is transmitting?

Edward

[Change behaviour of master cue list fader?]

Hello,

To do this, hold SETUP and tap the Master Playback’s button to enter its settings. Then tap Raise and Lower, and Disable Release On Lower. This means when you lower the fader, the cue stack won’t release, and you’ll stay left in the current cue. Click OK to save the settings. 

To manually release the playback, you can then hold CLEAR and tap the Go button. 

Hope this helps, if you have any queries let me know. 

Edward

[Creating a fixture definition with RDM ID info]

Hi Kevin,

2 minutes ago, kgallen said:

Regarding the channel modes (yes there are 4: 2, 3m1, 3m2 and 9), so I guess I’m putting 1, 2, 3 or 4 in the Personality ID field?

Yes that's correct. I reckon numbered in the order you list will be correct.

3 minutes ago, kgallen said:

I’ll have a play tonight with your info and see if I get anywhere. At the moment when I do RDM auto discover on the FLX I get the 2 channel mode (pretty useless) even if I try to force a higher mode on the fixture. 

That sounds as if the 2 channel mode is Personality ID 1 then. Let me know how you get on.

Edward

[Creating a fixture definition with RDM ID info]

Hi Kevin,

I'm going to guess what they call "Product ID" is our RDM Device Model ID. It looks like they have provided that in decimal, and we require the Hex. 22 is therefore 0x0016, so I reckon try typing 0016 in the Model ID box.

There doesn't seem to be any indication of Personality ID in that information - if the fixture has 4 modes for example I would expect each channel mode to be given a unique value from 1-4.

This may have to therefore be trial and error. If the manual refers to them as "Mode x", then number each mode using this number. If not, a good place to start is number the modes in the order they are listed in the manual. 

Let me know if you have any queries,

Edward