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Edward Z88

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Posts posted by Edward Z88

  6. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    Hi both,

    Great glad that has solved the problem. It sounds as though the library file got removed somehow. We are continuing to investigate what may have caused this. 

    22 hours ago, Jason Brameld said:

    Can you access historic system text, or just from the last boot?

    Just from the last boot.

    If you have any queries let us know. 

    Edward

  8. 7.9.5 Patching

    in Leap Frog 48 & 96

    Posted

    Hello,

    45 minutes ago, BigDick said:

    I mean when I press

    setup>Fixture Schedule>select faders 1-6>Address button (used for addressing a ranger of dimmers)>100>OK>(fader patches correctly)>Address button>106>Add as additional address>(all is still OK)Address button>112>Add as additional address

    I end up on fader 1 with DMX 100, 106, 112 and 113 patched in!?

    fader 2 I get DMX 101, 107,  114 and 115!?

     

    Hope that is a  bit clearer.

    Yes thank you for the explanation. This is something we are aware of, and has not been included in ZerOS 7.9.5. Instead you can tap the DMX address cell for each individual fixture, and type your additional address for that fixture.

    Any queries let me know.

    Edward

  9. Group names

    in FLX S24 & FLX S48

    Posted

    Hi Ted,

    The best way of looking at it is whenever you use RECORD (for anything), you are creating something completely new, whereas UPDATE is used to edit something existing.

    RECORD -> Merge, will give the same outcome as updating, however it is newly stored, thus a new auto name is given, whereas update is simply editing what is existing.

    Hope this helps, 

    Edward

  10. Group names

    in FLX S24 & FLX S48

    Posted

    Hello,

    Yes, Update the Group rather than Record over the top of it.

    To do this make your changes to selection/intensity, tap UPDATE, and then tap the group (or use the syntax UPDATE GROUP x ENTER). The name will remain the same.

    Hope this helps,

    Edward

  13. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    Hi Kevin,

    3 minutes ago, kgallen said:

    So Nathanael "Zero 88". Gonna introduce yourself? 👍

    Ah Nathanael replied at the same time as me!

    Nathanael is working for us as Zero 88 Product Support, and also running FLX series training sessions.

    Edward

  14. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    Hi Joe,

    37 minutes ago, JWylie91 said:

    Downloading and loading in the new library file that you provided did the trick. I have also managed to load my previous default showfile created in 7.9.4 and the effects appeared when the auto create button was selected.

    Great thank for letting me know.

    We will look into how the ZerOS Library file got removed from the console.

    22 minutes ago, Jason Brameld said:

    Looks like the library may be missing/corrupt on the release package maybe?  Did your test desk get the software loaded by the distributable you are providing, or by some other means?

    Testing both Phantom and my demo FLX using release software - downloaded from the website software download rather than obtained internally. Therefore this isn't a universal issue - it sounds like somehow something specific in your show files has caused the ZerOS Library file to be removed - the trick is to find out what.

    25 minutes ago, Jason Brameld said:

     As an aside (that may or may not be relevant) I did notice an error of some form flash past (in green text) when I first re-booted the desk after installing the software,  I didn't quite catch what it was and subsequent boots (that I filmed so I could catch it!) didn't show it.

    It would be interesting to know what this said. If you see it again, you can access this text once the console has fully initialised by tapping Z -> System Information -> System Text. 

    28 minutes ago, Jason Brameld said:

     Will update when I have more news.

    Cheers - keep me posted.

    All the best,

    Edward

  15. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    If you can't seem to get the Auto-Effects to generate, please download the file attached...

    02052019 ZerOS 795 Effects.zlbr

    Copy to the root of a USB stick, and tap SETUP -> Load -> and choose the .zlbr file to load in. Exit Setup, power cycle the console, then tap EFFECT -> and try auto generating the effects. 

    Do the 45 new effects now appear?

    Let me know how you get on.

    Edward

  17. 7.9.5 Patching

    in Leap Frog 48 & 96

    Posted

    Hello,

    26 minutes ago, BigDick said:

    I have recently downloaded and installed 7.9.5 on my Leapfrog 48. When in patch if I select say dimmer 1-6 and patch desk to 1-6 all good, when I select dimmer 7-12 to patch on the same faders all good however when I patch dimmer 13-18 to the same 6 faders the numbering goes crazy. To be fair this happened in 7.9.4 but I thought this would have been updated by now. I know I can do it manually but the size of some of the theatres rigs makes this impossible in the time I have. Say they have 10 RGBWA Pars on each bar and I want to add each LX bar as a different set of faders, that could take me an hour if 5 LX bars. 

    I'm not sure I understand the issue. Is this in SETUP -> Add Fixtures? Patching onto the Channel faders is working as expected. Or is this in SETUP -> Fixture Schedule? Are you trying to add multiple DMX addresses to fixtures?

    27 minutes ago, BigDick said:

    Love the new FX presets. Really useful. Keep them coming!

    Thanks for your feedback, glad to hear it!

    28 minutes ago, BigDick said:

    Also on on FLX I successfully found a 'hidden gem' 😉 but as the leapfrog doesn't have a 'Z' key how can I access this crucial hidden feature? I'm touring a 3 1/2 hr long theatre concert (25% music 75% chat) in a couple of months so NEED this feature (and although I would love an FLX I can't justify one just for the hidden feature, or can I....?🤔)

    That's FLX only I'm afraid!

    Edward

  18. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    Hi all,

    Sorry to hear this. I still haven't been able to create this for some reason. When only "No Effect" is generated, can you save the show file, and then load it back in. Does the "Auto Create Effects" button now work? If not please could you send us this show file to support@zero88.com, as this may help us find what the issue is. 

    12 hours ago, Martin Burton said:

    I did speak with one of the support guys on the phone yesterday and he mentioned that there may be an additional file that needed to be loaded with the effects, but there's no mention f that anywhere on the release note. We will see if Support come back with anything tomorrow !

    You shouldn't need to load in any particular files. Auto Effects are stored in a ZerOS Library file, however this file is included as part of ZerOS 7.9.5. From your description, it almost sounds like this file is getting lost somehow. 

    The team are looking into this as we speak to understand what is happening, and how to solve the issue.

    1 hour ago, JWylie91 said:

    Tried multiple installs now of 7.9.5 and no luck getting the effects to work, 

    If you do a fresh install of 7.9.5 and tap EFFECT -> Auto Create before doing anything else, are they generated?

     

    We will get back to you as soon as we have more information.

    Edward

  19. ZerOS 7.9.5 Queries/Oddities

    in FLX

    Posted

    Hi Jason,

    1 hour ago, Jason Brameld said:

    I updated my FLX console software to 7.9.5 today.  Previously on 7.9.4 I cleared out all the playbacks and stripped down the show file on the desk to have our standard fixture patch and default groups only in it, and saved it as a 'default' show file prior to doing the update.  The update was easy to do following the instructions.  I then re-loaded the default show to get the patch and groups back and that all seemed fine.

    Then I went to look for the fab new effects listed in the release notes. Selecting a group of RGBW LED fixtures, turning them to 100% and tapping 'effect' to get to the effects window, I then pressed 'Automatically Create Effects Palettes', expecting that the lovely new colour effects would then all be available to me and I got left with one effect palette - 'No Effect'!  Is this likely to be a 7.9.4 show file incompatibility or is it a bug? 

    Sorry to hear this. If you try loading the show file in again, do you find this solves the issue? This sounds like a show file compatibility issue, however I can't seem to recreate this either.

    1 hour ago, Jason Brameld said:

    Hmmmmm.  I loaded the 7.9.4 showfile into 7.9.5 Phantom and tried the same thing (on Group 100) and it seemed to work oK, but it didn't work on the desk when I was at the Theatre earlier.

    Show file attached.

    Loading in the show file into a physical FLX seems to be working for me using the following steps: SETUP -> Load File -> choose your file -> GROUP 100 @@ -> EFFECT -> Auto Create Effect Palettes, 45 are generated, CLEAR -> ENTER ENTER, shows the effects available to those fixtures which can then be applied. Are you doing something different to this? I have been trying different combinations and can't seem to get the console to fail to create the 45 new effects.

    1 hour ago, Jason Brameld said:

    I also checked out the 'Clear Options' page under Settings - the option to 'clear playbacks' seems to have disappeared - it was there in 7.9.4 and is a useful function for us with different groups coming in and programming stuff - clearing out the playbacks in between and leaving the patch and groups in place is handy, without needing to re-load a default show file every time.  Is there another way of doing this now, and if not then why did it get removed?!

    Clear Options now only appear when there are items recorded in the show file. For example if there are no colour palettes recorded, there won't be an option to clear colour palettes, and as you are seeing if no playbacks have been recorded the option to clear them will be hidden.

    1 hour ago, Jason Brameld said:

    Also in setup there is a button called 'UDK defaults' which gave some options that to me didn't really seem to refer to the UDKs but perhaps I'm missing something - could you explain these please?

    When pressing SETUP -> Defaults -> UDK Defaults, you should open a window with three options; Flash mode, Mix Mode, and Release. Flash Mode allows you to choose whether a lighting state will be flashed or latched by the UDK button. Mix Mode can configure whether lighting states recorded onto UDKs will mix HTP or LTP with other lighting states recorded on the console. Release can choose whether a UDK automatically releases, or whether you have to manually release it.

    1 hour ago, Jason Brameld said:

    The release note refers to the updated manual, but I can't see this on the website yet - have I missed it or is it not there yet?

    That's coming soon, keep an eye out on the website over the next week.

    Hope this helps, if you have any queries let me know.

    Edward

  20. Chase cue settings to override current cue colours

    in FLX

    Posted

    Hi Mac,

    Red Sparkle is included in ZerOS 7.9.5, which was released today. This can be downloaded here...

    The release notes are also available from the link, showing the available effects included. I would recommend downloading and installing this on your FLX.

    You should find there’s an auto effect that you can use for this. If not, you may find it easier to be very specific by recording your own chase.

    Hope this helps,

    Edward

  21. First show on the FLX - arising questions...

    in FLX S24 & FLX S48

    Posted

    Hello,

    17 hours ago, drscoop said:

    Edward, as always, thanks for the advice on all this.

    No problem at all. 

    17 hours ago, drscoop said:

    - for the moving heads,  they do home with the tilt axis parallel to stage as power is applied, but then the fixtures rotate 90 degrees once DMX is applied so we were unsire if this was a fixture or desk home trait.  We will set up a preset as you suggest.

    Are they in 8bit or 16bit extended mode? If they are 8bit, their Pan and Tilt values on the Position parameter encoders should display 127 or 128, and if 16bit should be 32,767 or 32,768. If so then they are homing to their correct 50/50% values. 

    As of this afternoon, ZerOS 7.9.5 has been released. This can be downloaded here...

    This update includes Home for FLX S, and the ability to customise those values. For information on how you’ll be able to do this, see the article below...

    http://support.zero88.com/1011411491

    17 hours ago, drscoop said:

    the colour wheel explanation makes sense - we can set up some of the colours in palettes to offset this.  We have a mix of Chauvet fresnels and profiles, plus some ETC LED and the RGBAL values for each virtual gel are different.  I guess these need 3 different palettes per colour, one for each light type?  We will therefore need to be choosy so we don’t exceed the 48 palettes available to us on the desk!  Or is there a way to capture multiple light profiles in a single palette?

    You can record all of these different fixture types into a single palette. Select your first type of fixtures, create your colour, then select your next type of fixtures, and create the same red. You can then record this as a colour palette and all tagged colour values will be stored in the palette. The palette will be colour coded using information from the RGB(W) values. Tagging is displayed as a light blue highlight behind a parameter background above the encoders.

    18 hours ago, drscoop said:

     - still a bit perplexed on the gobo issue - I thought we had hard-programmed the gobo index value by specifically setting the pan, tilt, colour gobo wheel and gobo rotation setting in each scene, as we programmed each scene from a neutral position.  I guess the easiest way to check this is to export the show as a CSV and see which channels have hard-coded values?  We had, we thought, successfully recorded the positions as a palette, but when recalling this it tended to come back in variable orientations.  

    Interesting, I’ll take a look into this. Hard stored values won’t change, so currently this is sounding more like a fixture issue.

    18 hours ago, drscoop said:

    I think the plan will be to get he desk and a few heads put the venue and spend some time building experience with them together - I suspect a some of this is beginner’s teething troubles and so we’ll explore a]these suggestions in detail when time is less pressing and there’s not an audience wanting a show!

    No problem! Any queries just let me know.

    All the best,

    Edward

  23. Effect and FLX ?

    in FLX

    Posted

    Hi Eric,

    The 32 effects on FLX currently adjust Intensity, Position, Colour, and Beam. In ZerOS 7.9.5, this will be increased to 45 auto-effects, including improvements on the existing, and many new effects. 

    On 5/15/2019 at 12:35 PM, van den abbeele Eric said:

    2 / if I program imagine in the "playback 1", a sequence of various motions in chase version (40 cues for example), can I recall this playback in a master cue playback and if so how to proceed?

    To do this, you will need to trigger playback 1 from a cue in the Master Playback. To do this go into the Cue Settings in the cue in the master playback you wish playback 1 to be triggered by. Then press Macros..., and next to Trigger Cue Stacks click Add. Any programmed playback buttons on the console will then flash, which allows you to tap playback 1 to trigger it. Click OK on the macros window, and then the Cue Settings. When you go into this cue, as well as the cue running playback 1 will be triggered too.

    Hope this helps,

    Edward

  24. "Clear Option"

    in FLX

    Posted

    Hello,

    When Programmer Time is enabled, the set fade time will be applied to syntax, clearing the programmer, manually releasing playbacks, and palettes. 

    There are also some other functions that use the timings, as listed in the knowledge base article.

    Cue timings will not be effected. Speed Override, also available on the encoders when you press Z/SHIFT, can be used to speed up or slow down cue timings live.

    Hope this helps,

    Edward

  25. FLX S24 et WYSIWYG

    in FLX S24 & FLX S48

    Posted

    Bonjour

    Merci pour l'information. Cela vaut également la peine de poster sur les forums de CAST. Fais nous savoir comment tu reussis.

    Edward

    Hello

    Thank you for the information. It may be worth posting on the CAST forums too. Let us know how you get on.

    Edward

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