Edward Z88

Hi Chris, Sorry to hear this. There could be a possibility ZerOS 7.9.5 has changed your stored effects, as mentioned in the Release Notes. If you would like us to take a look at what may have happened, feel free to email us a copy of your show file to support@zero88.com, and we’ll be able to take a look for you. All the best, Edward

Hello, Interesting, so would you be after a simple intensity effect that runs from 0% to 100%, however with a red colour shift at the low end? If so I will note this as a feature request. All the best, Edward

Hi Thierry, Information on the LOAD key can be found on page 16 of the Solution manual. Hope this helps, Edward

Hi Thierry, For this you need to use the syntax pad on the console. If you don’t have a keyboard attached, after typing LOAD and pressing the first number key on the MFKs, tap SPECIAL, and on MFK page 2 you’ll be able to continue typing the cue number. You can then tap the playback’s button to load the cue number from that playback. Hope this helps, Edward

Hello, This configuration is done in the Playback Settings. To open the Playback Settings window, press and hold SETUP and tap the Playback button. If the Go button seems to have stopped working, make sure the button is configured to Go Fade. To stop the playback resetting back to cue 1 when the fader is lowered, tap Raise & Lower ->, and disable Release on Lower. Hope this helps, Edward

Hello, I would recommend recording normally without Snapshot/ Record All, as you may find things like Move on Dark won’t work as expected. To ensure the console is not in tracking mode, press and hold RECORD, which will open the Record Options window. In here are tracking options. Ensure that you are in Cue Only mode, and you can then tap RECORD to close the window. Now all future cues you record will not track. ZerOS 7.9.5 doesn’t unlock any extra DMX Universes. What it does allow however, is the ability to patch your 1 or 2 FLX S universes, across 64 universes of DMX. An example of where that’s useful is if you just have dimmers on universe 1. Normally doing this would mean the rest of the unused channels on universe 1 would be wasted, but now you can patch those on a different universe, and send it over Ethernet. We don’t currently plan to do this. The FLX S range feature set is dependant on hardware, which also aids in controlling the features. For example extra palettes on S48 is convenient with the external monitor, and FLX has a dedicated syntax pad for no fixture limit. Hope this helps, if you have any queries just let us know. Edward

Yep it certainly will be easier with pixel mapping. This software is still in alpha stage currently. Edward

Hi Simon, Art-Net does seem to be working correctly in ZerOS 7.9.5. After loading in your show file with Art-Net transmitting, have you disabled and then enabled Art-Net again? If this problem is persisting please email your ZerOS 7.9.5 show file that isn’t working, along with a brief description of your network to support@zero88.com, and we’ll be able to investigate your issue further. Any queries just let us know. Edward

Hi Thierry, That’s correct, when the channel fader’s mix mode is set to HTP, it will mix with the cue values, whereas LTP allows you to take priority over cue values. Alternatively to edit a cue, you can use the syntax LOAD x ENTER, which will load cue x of the current playback into the programmer. Hope this helps, Edward

Hi Olly, For the first step of your chase, select bar 1, set blue to full, set red to 0, and ensure that only the red and blue colour parameters are tagged. Make sure no other fixtures are included in each step of the chase. More can be found on tagging here... http://support.zero88.com/1014189311 Repeat this for the other bars, and you’ll find that you’ll have a blue chase over the top of your red playback, without magenta being mixed. Hope this helps and makes sense, if you have any queries let me know. Edward

Hi Zeus, Thank you for your comments, glad you like the new software. Let us know if you have any questions. All the best, Edward

Hi Olly, I would recommend programming a 3 step chase for this, rather than using an effect. The colours of your chase will mix LTP (Latest Takes Precedence) with your other playbacks by default, and so your chase's colours will run over the top of other playbacks, and when the chase is released, the other playing playbacks will take over. Programming a group for each bar will speed up the programming time, as you'll then be able to apply the colours you wish to each bar group. Hope this helps Edward

Hi Simon, To confirm, are you finding Art-Net isn't working on your physical console? Art-Net is working on physical consoles running ZerOS 7.9.5, however not on Phantom ZerOS with an unlock dongle. Edward

Hello, We have logged this software issue as High Priority, reference number ZOS-9327. If you have any queries please do let me know. Edward

Hi Karina, To disable tracking options, tap SETUP -> Settings -> Record & Update -> Tracking Options -> Cue Only. Hope this helps Edward

Hi Eric, Home and Default values can now be configured on FLX S, which will solve this problem for you. For more information, see below... http://support.zero88.com/1011411491 That's correct, SETUP + tapping an attribute button will open the Attribute Settings. You can also access this by tapping SETUP -> System Settings, and then tap any of the Attribute Settings buttons. Edit Fixtures is now simply the Fixture Schedule (tap SETUP to access this), with the ability to customise fixture data, including inverting and swapping for moving fixtures. More information can be found here... http://support.zero88.com/1011707101 Configuring Defaults is now done outside of Setup. More information can be found here... http://support.zero88.com/1011707631 Hope this helps, Edward

Hi Eric, Programmer Time is not changed when performing a "Reset Desk". Reset Desk clears all show-specific information, however leaves operator configuration, such as Programmer Time. A Factory Reset will reset the Programmer Time to disabled, and with a 5 second fade. Hope this helps, Edward

Hello, As Eric says, this is due to the fixture defaults for RGB fixtures having Red, Green and Blue at full, to give white. For information on how to change this to achieve colour mixing, you can use the guide below... http://support.zero88.com/975070091 This guide is for our Solution and ORB consoles, but you'll be able to use the same process. For more information on configuring fixture Defaults, see the article below... http://support.zero88.com/1011707631 Hope this helps, Edward

Hi Eric, Thanks for your comments. The new manual will be coming soon, for all FLX series consoles. If you have any queries let me know. Edward

Hi David, Thanks very much for letting us know. I have logged this issue as reference number ZOS-9325. If you have any queries please let me know. Edward

Hi Derek & Simon, Thanks for letting us know, we will take a look into this. Edward

Hi Richard, No problem. If there’s anything we can do to help just let us know. All the best, Edward

Hi Eric, Thanks for your feedback, that’s great to hear. All the best, Edward

Hi both, Great glad that has solved the problem. It sounds as though the library file got removed somehow. We are continuing to investigate what may have caused this. Just from the last boot. If you have any queries let us know. Edward

Hello, The new manuals will be available later this week. The ZerOS 7.9.5 and ZerOS 7.9.4 release notes go through the changes to the ZerOS 7.9.3 manual. If you have any queries let me know. Edward