Edward Z88

Hi Tony, Welcome to the Zero 88 Forum. I believe it was Nathanael who ran your training session. Busking is the term used in the lighting industry for quickly controlling fixtures on the fly, not necessarily knowing what will happen on stage next. Therefore for these situations, cue stacks are not necessarily helpful, and instead using mixtures of various palettes and playbacks are helpful. This is quite a wide topic area. Was this to do with creating various looks on playbacks? If so this is a common busking technique, that means each playback are "building blocks" for lighting states. With different mixes of these playbacks you can achieve many varied looks on the fly. This is to do with what gets recorded on to playbacks and how. For more information on this, there is a whole article on our website regarding "tagging". If a fixture's parameter is "tagged" it means it will be stored when you record a playback or palette. The article is available below... http://support.zero88.com/1014189311 If you have any questions let me know. Edward

Hi Mac, The IP addresses can be whatever you wish. However, I've created a small example below: FLX: - ArtNet IP - Primary (2.x.x.x) - Tracking Backup Master - 2.1.1.10 - CITP (for Capture) 2.1.1.20 - Remote IP - 2.1.1.30 Laptop IP - 2.1.1.1 When you have configured your laptop's IP, and the console's IP addresses, open Phantom ZerOS. On Phantom go into Setup -> Devices -> Tracking Backup -> Mode -> Backup. Choose the 2.1.1.1 IP. If the master console isn't automatically detected, click Manual entry, and input the Master console's Master IP. Then click Fixture Schedule, and hold SHIFT + F10 to exit Setup. You should be offered to synchronise with the Master. Choose to take the show file from the Master. When synchronised, click Take Control on Phantom. Hold SHIFT and tap F10 to open Setup -> Universes -> ArtNet - you should find the FLX's ArtNet IP has been chosen, and is being reported as unavailable. Configure Phantom to use the laptop's Ethernet IP. Under CITP, you should find the console's CITP IP has been chosen, and is reported as unavailable. Change this to be the laptop's 127.0.0.1 loop-back IP address. Then go to Devices, and also ensure your Remote IP is the laptop's address. Then click Fixture Schedule, and hold SHIFT + F10 to exit Setup. Then click Take Control on the Master console. You will be given a pop-up, to state the show files are not synchronised. Ensure you choose to take the show file from the backup. When you have done this the console will have stored Phantom's IP settings. You should then find you can either switch FLX off, disconnect from the network, or manually take control using Phantom, and Phantom will take control. Hope this helps and makes sense, if you have any questions let me know. Happy to discuss this over the phone if that is easier. Edward

Hi Mac, So what ArtNet IP does Phantom seem to keep changing to? What is the ArtNet IP of the master FLX? This is correct. What are you finding is an issue with this? Edward

Hi Terry, Great, glad to hear you solved the issue. If you have any questions let us know. Edward

Hi Terry, If you are currently running fixture library v36, you'll need to load in the "BlankLib.ift" library file before loading in gft38. Once you have downloaded the blank library file from the article, are you extracting the file to the root of a USB stick? If you are simply copying it, it won't have been unzipped, and therefore the Jester won't be able to read it. Let me know how you get on. Edward

Hi Terry, If you are getting this error, please follow the guidance in the article below... http://support.zero88.com/1540160811 Hope this helps, if you have any questions let me know. Edward

Hi Mac, When Phantom ZerOS is opened, it should use the last selected IP for each protocol, if it is still available for the laptop's chosen NIC. If you haven't already, I would recommend restarting your PC. You should then find when Phantom is opened after restarting, the last selected IP is available. You will usually see 3 IP addresses in this window, the PC's Ethernet IP, the PC's WiFi IP, and the PC's loop-back IP, which will be 127.0.0.1. Which IP does Phantom seem to keep reverting to when opened? Edward

Hi Martin, Thanks for the comments. I have added this request onto our logging system. Reference number ZOS-9638. If you have any questions let me know. Edward

Hi Mac, The IP used for Capture visualisation software will have to be the same as Phantom ZerOS Tracking Backup. This is because they are both using the laptop's Ethernet port, which as Jon mentioned, can only have a single IP address. On your console, the IP addresses will of course have to be different to the IP of the laptop, however Tracking Backup and CITP may be the same IP if you wish. To quickly check the IP address of your laptop, on your laptop hold the Windows key and press R, then type "cmd" and click OK. Then type the command "ipconfig" and press enter. This will give you a break down of the IP addresses and subnets of the different NICs (Network Interface Cards) of the laptop, including the physical Ethernet port and WiFi. Hope this helps, Edward

Hi Mac, Instructions for changing the IP address of your laptop can be found in the article below... http://support.zero88.com/1004254221 If you have any questions let us know. Edward

Hi Erics, Thanks very much for trying this, glad to hear the slow down isn't causing an issue now. If you have any questions let me know. Edward

Hi Mac, Great - if you have any questions let me know. Edward

Hi Mac, Really glad to hear you purchased the dongle - you can now output 16 universes of DMX over ArtNet or sACN, which is very powerful from a PC based system. There are no files on the dongle, so you won’t be able to copy an unlock file from it. The dongle can however be used with any Windows PC. PhantomZerOS will only be unlocked whilst the dongle is connected. When you are running PhantomZerOS as a FLX with the dongle connected, you can check Phantom has been unlocked, by pressing SHIFT + F9 to open System Information. You can then press System Info, and the dongle hardware should be shown at the bottom of the list. Hope this helps and makes sense, if you have any questions let me know. Edward

Hi Mac, No worries - let me know how you get on. Edward

Hi Phil, ZerOS 7.9.5 is the software version that introduced full Art-Net 4 implementation. You will therefore need to roll back to ZerOS 7.9.4, if you wish to continue using the N4 gateway. If you no longer have a copy of ZerOS 7.9.4 and would like to have a fresh copy, please send me an email, and I'll be able to give you access to this. Edward

Hi Mac, Kevin is correct, this would only work if they were the same model/mode as the existing programmed movers. To add these into the show file, you could either address them to the same DMX address as the existing fixtures, so they will be a clone of one another, or you could tap SETUP, and in the Fixture Schedule add additional DMX addresses to your existing fixtures. Again, the same information will then be sent to the additional addresses. To do this, your best option would be to have plenty of movers in your show file, all pre-programmed in palettes and playbacks. When you get to a venue, you could ten use some of these dummy fixtures, and change their profiles to the fixtures in the venue. All programming will then work on these fixtures. Groups can be used to reference intensities, not reference selection. For more information see below... http://support.zero88.com/1011579831 Hope this helps, if you have any questions let me know. Edward

Hello, Yes, you could do this if you wish. Edward

Hi Phil, What ArtNet gateway are you using? Are you using one of these...? https://prolight.co.uk/product/n4-artnetdmx-node We have found that early versions of these units are running firmware, that has an issue with the ArtNet communication. This results in the device working with earlier versions of the ArtNet protocol, but is not ArtNet 4 compliant, which is the protocol streamed from FLX. There doesn't seem to be a way of updating the firmware on these units, so unfortunately you will either need to replace the ArtNet gateway, or roll back to an earlier version of ZerOS. Hope this helps and makes sense, if you have any questions let us know. Edward

Fair point, not sure why that’s not labelled, will look into that. Hopefully that button is obvious enough to not need a label 😉 Edward

Hi Phil, Great, glad to hear it. Edward

Hi Karl, Thanks for letting us know. This is an option in the fixture editor software, under the fixture’s parameter’s details. We will look to add the switched encoder rather than range encoders to relays 6 thru 12 in a future library update. If you have any questions let us know. Edward

Hello, Apologies, by button labels, I mean writing on the physical console buttons, not next to them. Phantom ZerOS currently doesn’t display front panel markings. This is something we may look to add in a future software update. If you have any questions let us know. Edward

Hello, Phantom ZerOS will mimic the physical console. Therefore if there aren't button labels on the physical console, they won't be shown on Phantom. You can however hover over a button, and in the Window header next to "Front Panel", the button name will be shown. Hope this helps, Edward

Hi Joe, Automatically updating Next cues after renumbering cues in a playback is something we are looking to implement in a future software version. This is logged on our software enhancement system as reference number ZOS-8373. If you have any questions let us know. Edward

Hi Phil, Has the console booted since performing the software update, or does the LCD continually spin whilst the console is powered? If the console is failing to boot, please download a fresh copy of ZerOS 7.9.6 from the website here... Please follow the instructions available below, which detail how to perform the software update from a bootable USB stick... http://support.zero88.com/1518909581 If you have any questions let me know. Edward