Edward Z88

Bonjour, Snapshot inclut une valeur pour chaque lumière. Cela empêchera donc Move on Dark de fonctionner et entraînera des problèmes lors de la tentative de mixage avec d'autres lectures. Si vous avez des questions, laissez-nous savoir. Hello, Snapshot includes a value for every single light. This will therefore stop Move on Dark from working, and will cause problems when trying to mix with other playbacks. If you have any questions let us know. Edward

Hello, Had you clicked OK on the fixture you were editing before saving? If not the changes won’t be saved since you last time you clicked ok on the fixture properties. If you have any questions let me know. Edward

Hi Dirk, Sorry to hear this. Thank you for your detailed description. Please could you email support@zero88.com with a copy of your show file that shows this issue. If you have any questions let me know. Edward

Hi Neil, Currently only whole shows can be saved. Individual playback’s/ cues can’t be exported/imported. There is no way of editing a .isf file. Are you using a show file with the same patch, and want to use a cue from a previous show with the patch? If so you’ll have to rebuild it. You may find Phantom comes in really useful here. You could have Phantom on a PC running with the original show file, and you can then recreate the levels on the LeapFrog, and when you’re done record the cue. Hope this helps, Edward

Hello, Thanks for your comments. Remember, when you Go into a cue, any lights that have to fade up to get to the programmed intensity will use the cue you’re going into’s up time, and any fixtures that have to go down to get to the programmed intensity will use the cue you’re going into’s down time. Therefore if you are going into a cue from a blackout, only the fade up times are relevant, and if you are going into a blackout only the fade down time is relevant. Hope this helps, Edward

Hi Afx, There’s not a single place of all commands available. As Alex pointed out, the above is a list of available keyboard shortcuts, and below is a list of syntax examples... http://support.zero88.com/1011387501 Hope this helps, if you have any questions let us know. Edward

Hi Thymen, Have you pressed CLEAR twice to clear your manual data? Did you control your dimmers and fixtures using the channel faders/MFKs, or from another playback? Edward

Hi Myles, Thanks for the comments. Could you expand a little on this one? FLX S already has the Home button which can be used for homing fixtures, and configuring Max Level and Defaults... What would you like to be able to do with UDKs on FLX S? Do you find you would need these as well as playbacks? Edward

Hi James, We have recently launched a new Zero 88 Website, which we have migrated the fixture library download over to. The Fixture Library download for ZerOS consoles is available here... https://zero88.com/library#zeros If you have any questions let us know. Edward

Hi Zulu, This morning we have actually just released a very quick video regarding tracking. Tracking is really useful for making an edit to a lighting state, and allowing those edits to be applied to multiple cues. Copying cues would be used if you want an exact duplicate of a preexisting lighting state in a new cue. Hope this helps, Edward

Hello, Can you confirm they are set to the 8 channel HSIC mode? If you are patching your fixtures manually, I would recommend disabling RigSync. To do this tap SETUP -> Universes -> RDM -> RigSync -> Disabled. If you have any questions let me know. Edward

Hello, Inhibit is available for FLX S. For more information on Playback Mixing options, see the article below... http://support.zero88.com/1077997011 If you have any questions let us know. Edward

Hi Zulu, Preview is only available on FLX, and is unfortunately not available on FLX S consoles (as a handy hack, you could be running your cue stack on Phantom ZerOS on PC running as FLX alongside your FLX S, which will allow you to preview the cues). When you copy a cue, you paste a new version of the cue, and therefore don't simply update the existing cue. The existing cue is therefore overwritten, and the name of the copied cue is used. If a fixture controls the same lights as another playback, however at a lower level, by default the highest playback will output, as intensity mixes Highest Takes Precedence. You can however configure playbacks to mix Latest Takes Precedence, so when you raise a playback fixtures fade down to the recorded level. To do this hold SETUP and tap your playback's button to open its settings. From the Intensity Mixing Options, choose LTP, rather than HTP. Hope this helps, if you have any questions let us know. Edward

Bonjour, Pour changer l'adresse IP de capture sur la console, tapez sur "SETUP" -> Univers -> CITP -> Adresse IP. Si vous avez des questions, laissez-nous savoir. Hello, To change the Capture IP on the console, tap "SETUP" -> Universes -> CITP -> IP Address. If you have any questions let us know. Edward

Hello, Can you confirm the mode and the patch on the fixtures match the settings on the console? Edward

Hello, If you didn't see the SmartTag button, it means the console was in basic "Cue Only" programming mode. This prevents you from doing more complex programming. Rather than Factory Resetting the console, you could have tapped SETUP -> Settings -> Record & Update -> Tracking Options -> Enabled, to gain access to the SmartTag button in the Record Options window. If you have any questions let me know. Edward

Hi Richard, Welcome to the Zero 88 Forum. If the dimmer is reporting that the Alarm is Active, it means the alarm 0v and alarm AL terminals are connected. These terminals are on the same 4-way screw terminal block as the DMX connections, found on the control PCB. These terminals are RS485-, RS485+, 0V and AL. Has the DMX been wired into the correct terminals? If you have any questions let us know. Edward

Hi Olly, I have just tried to recreate this on Phantom ZerOS, and I can't recreate. What are the fade percentages configured to for these chases? If you send a copy of your show file to support@zero88.com, we will be able to take a look, and see what may be causing this. If you have any questions let us know. Edward

Hi Mac, Yes, if you want to solo the current cue in a cue stack, you can configure the button function. The default button press for a cue stack is Go Fade, which you’ll probably still want, and the default shifted button press is Go Snap. You could therefore configure the shifted button press to be solo. To do this hold SETUP and tap the playback’s button, and then hold SHIFT and choose Solo. Then click OK on the playback settings window. Hope this helps, Edward

Hi Mac, Please could you email me a copy of your show file, and I’ll take a look to see if I can recreate. Would you be happy to try out the forum beta version? If you are that would be great, as you’ll be able to see exactly whether this solves the issue or not. As with most software updates, the forum beta includes performance enhancements. I can’t remember whether you have access to the beta forum? If you do, you will have access to the thread below, to download ZerOS 7.9.6.1. If you don’t please send me an email, and we’ll give your account beta access. If you have any questions let me know. Edward

Hello, For a guide on how to assign RGB to faders see the article below... http://support.zero88.com/1014413041 The issue you were probably come across with Tagging and keeping parameters separate, is that SmartTag is enabled. With SmartTag enabled, the console will ignore manual tagging, and instead tag what is required to record the current lighting state on stage. If you disable SmartTag, the console will only store tagged parameters. Hope this helps, Edward

Hi Myles, Images are added to details within the Gobo parameter in the fixture editor software. To see these on the console, select the fixture, tap Beam until you see Gobo on one of the wheels, then tap the middle encoder button. You should see a breakdown of each Gobo, and it’s image. Hope this helps, Edward

Hi Steven, To update cue 1, go into cue 1. Take the dimmer to 0%. Then tap UPDATE, and simply press the playback’s flashing button. This should take the fixture out of the cue. When updating cues, you should find you don’t need to press CLEAR. This is because your manual changes have been taken and stored into the cue, and there is therefore no manual information left to clear. Hope this helps, let me know how you get on. Edward

Bonjour, Pour supprimer les informations de position d’une lecture, augmentez la lecture et sélectionnez les appareils sur lesquels vous souhaitez supprimer les données de position. Puis déplacez la roue codeuse Pan ou Tilt. Puis appuyez et maintenez UPDATE. Cela ouvrira la fenêtre Options de mise à jour. Appuyez sur SmartTag pour le désactiver, indiqué par une bande bleue. Puis choisissez «Supprimer» parmi les options de mise à jour. Cela signifie que tout ce qui est actuellement étiqueté sera supprimé de la queue. Appuyez ensuite sur le bouton de lecture pour supprimer les informations marquées de la mémoire. Appuyez de nouveau sur UPDATE et maintenez la touche enfoncée, puis appuyez sur SmartTag pour activer SmartTag pour une programmation future. Vous pouvez ensuite appuyer sur UPDATE pour enregistrer et fermer les options. Si vous avez des questions dites le moi. Edward Hello, To remove position information from a playback, raise the playback, and select the fixtures which you wish to remove the position data from. Then move either the Pan or Tilt encoder wheel. Then press and hold UPDATE. This will open the Update Options window. Tap SmartTag to disable it, indicated with a blue stripe. Then choose “Remove” from the update options. This means that anything that is currently tagged, will be removed from the cue. Then tap the playback button to remove tagged information from the cue. Press and hold UPDATE again, and press SmartTag, to then enable SmartTag for future programming. You can then tap UPDATE to save and close the options. If you have any questions let me know. Edward

Hello, Thanks for the information. We are investigating what may have caused USB devices to slow the console down. If you have any questions let us know. Edward