Edward Z88

Hi Chris, Have done a bit of digging into this to remind myself how FROG2 operates. The Program Window was phased out of the FROG2 software in ZerOS 7.8.2.39 (the latest manual was written for software version 4.3). Instead all of the information that was in the Program Window, is shown in the bottom half of the Output Window, when fixtures are selected. Hope this helps, if you have any questions let us know. Edward

Sadly not. As it was voice over and not filmed, there was actually very little that went wrong this time! You'd have loved to see our home-made recording booth though. 😆 Edward

Hi Kevin, I have added a little more to the knowledge base article to try and clear this up. Let me know what you think, and if you'd like to see any further information here... http://support.zero88.com/1014189311 Edward

Hi Chris, If you open the Output Window, tap the “Other Windows” button found top left, and from the drop down choose Program Window. Does this open the window you’re after? Edward

Hi James, Welcome to the Zero 88 Forum. Please email FixtureSupport@zero88.com, including a link to the fixture’s manual, and one of the team will be able to make the fixture file for your console when we’re back in the office after New Year. If you have any questions let me know. Edward

Hi Chris, Please could you take a picture of the window that opens externally when you press the Program Window button, and post it/email it? If no windows seem to open, press SCREEN, until you see it on your monitor. Edward

Hi Bruno, Great, glad to hear this solved the issue. Edward

Hi David, Thanks for the information. I would recommend updating your LeapFrog’s software to ZerOS 7.9.7, which can be downloaded from our website below... https://zero88.com/zeros#download If you find the problem persists in the new software, please send your show files to support@zero88.com, and one of the team will take a look to see what may be causing the lag. If you have any questions let me know. Edward

Hello, Does the fixture file contain a single manufacturer and fixture? Are there any other custom fixture files you have loaded into the console? If not, before loading your fixture trying going into Setup (SHIFT + MODE), arrow down to <Update Fixture Lib>, and then arrow down to <Clear User Files>. You can then go through and clear each fixture type. Then try loading your fixture file. If this doesn’t work, please send us an email to FixtureSupport@zero88.com, and one of the team will take a look when we’re back in the office in the new year. If you have any questions let me know. Edward

Hi Mac, Yes RigSync is the main area included in this issue number, however ZOS-9615 includes other performance enhancements too. Edward

Hi Simon, On FLX, this can be achieved using a UDK. For more information, see below... http://support.zero88.com/1011403601 If you have any questions let me know. Edward

Hi Chris, No problem - if you have any other queries whilst using the console just let me know. Edward

Hi Tom, Yes, that’s how you setup a fixture macro. From your description it sounds like you have done this correctly. When you save the fixture, make sure you save the fixture with a different name, so that when it is loaded into the console you know which fixture in the library is your edited one. To load into Phantom, save your .ift file into your Phantom Directory. In Phantom, this can be configured on the launcher screen by tapping Settings, and then choosing a directory. Now when you launch FLX S in Phantom, go into Setup (shortcut SHIFT + F10), press Load, you should see the fixture file. Choose it and load it in, and you can then go to Add Fixtures, to find and patch it in the usual way. As Alex describes above, you don’t have to configure Macros if you don’t wish to access functions such as reset. Instead you can go to Beam, find the control/special/reset parameter for the fixture, press the middle encoder button, and then press the function you’re after. Hope this helps, if you have any questions let us know. Edward

Hi Chris, No, unfortunately UDFs have to be programmed manually. Edward

Hi Chris, When it comes to programming, the main thing to bear in mind is the three step programming process. This is, create what you want, press RECORD, and then choose where to store it to. A little way of remembering this is what I like to call Who What Where. On FROG2, the only way of making the faders control individual fixture intensities is to program each fixture onto an individual fader. The main way of controlling intensities is using the syntax pad. For more information on syntax, see the article below... http://support.zero88.com/1011387501 Hope this helps, if you have any questions let me know. Edward

Hi Mac, I would recommend testing ZerOS 7.9.7. ZerOS 7.9.7 does include the performance enhancements that were introduced in the beta version, so please use this and see how changing pages performs for you. This is actually included under reference number ZOS-9615. Hope this helps, please let me know how you get on. Edward

Hi Chris, Welcome to the Zero 88 Forum. The last ZerOS software version that was released for FROG2 consoles was ZerOS 7.8.2.39. This was released several years ago, and therefore many of the Zero 88 YouTube training videos which are for current ZerOS software won’t be applicable. I would therefore recommend taking a looking at the FROG2 manual, which is available here... http://support.zero88.com/975204871 The latest software for FROG2, can be downloaded here... https://zero88.com/storage/downloads/a2345a88-70be-4fbc-8493-ac1522e20edc/ZerOS-7.8.2.39.zip Hope this helps, if you have any questions let me know. Edward

Hello, Welcome to the Zero 88 Forum. What software version are you running on your FLX S24 console? You can find out by tapping Z/Shift -> System Information. In this window is a line of text displaying the software version. The current software for FLX S is ZerOS 7.9.7. If you are not running this version, I’d recommend updating. ZerOS 7.9.7 can be downloaded from the website below... https://zero88.com/zeros#download Also available from the website are release notes, detailing the installation instructions. Hope this helps, if you have any questions let me know. Edward

Hi Kevin, Great, glad that’s worked and you’ve achieved what you’re after. As I’ve said definitely an area we want to improve. Edward

Hi Kevin, After pressing RECORD EFFECT, add the extra attributes by tapping them twice to give them a Green stripe. You can then type 50 ENTER to store in. Edward

Hi Kevin, Interesting, thanks for the information. I’ll take a look into this when I’m next in the office. If you have any questions let me know. Edward

Great, glad to hear it. Edward

Hello, Welcome to the Zero 88 Forum. If you just have a single Ethernet cable linking the console to your iMac, you will have to configure static IPs, not DHCP. DHCP can only be used if there is a DHCP server on the network, such as the one usually part of a wireless router. Therefore if using a single Ethernet cable, set static IPs and subnets, such as 10.1.1.1 for the CITP protocol on the console, and 10.1.1.2 for the iMac, both with subnets of 255.255.255.0. You will then need to restart Capture. You should find if you tap Z/Shift -> System Information -> System Text on FLX S, the console reports that it has found Capture on your iMac and is connected. Tap Network Overview for the console’s status. Hope this helps, if you have any questions let me know. Edward

Hello, When you copy a cue, the pasted copy does not reference the original - it is an entirely new cue. Therefore you will have to update the positions manually if you didn’t use a palette. To do this, create your position, and then store as a palette. Then go into each cue, select the fixtures, apply the palette, and then press UPDATE, and then the playback button to store the edit. If the position requires to stay the same in the next cue, do this as a tracking update. If you insert a track forwards cue, any new information will track through until the next cue the lights are given new instructions. Therefore if you wish to insert a cue and not affect any subsequent cues, make sure you insert cue only. Hope this helps, Edward