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Edward Z88

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Posts posted by Edward Z88

  3. No fx palettes

    in FLX

    Posted

    Hi Lehar,

    Welcome to the Zero 88 Forum.

    59 minutes ago, Lehar said:

    I updated to the latest version and have lost all fx palettes. Automatic create also does not do anything. The only palette I see is no effect. 

    Sorry to hear this. What software version were you running previously, and how did you update to ZerOS 7.9.8?

    I would recommend loading ZerOS Library into your console. To do this, please download the ZerOS Library file below...

    https://zero88.com/storage/downloads/46c53825-b970-4993-aeda-83ea12886fdf/ZerOS-Library-1-0.zlbr

    Once downloaded, copy the .zlbr file to the root of a USB stick.

    Then plug into your console, tap Setup -> Load, and choose the Library file to load in from USB. Once compete, you will then be able to power cycle the console, and you should find the library is updated, to give you access to the 45 auto effects.

    I hope this helps, if you have any questions please let me know.

    Edward

  4. Comment about last Update ? Good things ?

    in FLX

    Posted

    Hi Eric,

    14 hours ago, van den abbeele Eric said:

    I didn't do the last Update 7.9.7 to 7.9.8. and I wish to do it on fews days... 

    In a few weeks' time, we will be releasing a minor software update, which will bring a further update to the fixture library, and some other enhancements and improvements.

    Therefore if you are in no rush to update your software, you may wish to wait.

    If you have any questions let me know.

    Edward

  6. Starcloth flicker issue.

    in General Discussion

    Posted

    Hi Steve,

    7 hours ago, Gingersteve91 said:

    What's the refresh rate you speak of exactly? Is that same refresh rate in the Zero88 linebacker device to? Its possibly another thing for us to look into.

    The DMX refresh rate, is how many packets of DMX (containing the information for all 512 channels) are sent out per second. ORB XF sits at 30Hz, which will be similar to where Linebacker will be. As you say, this is the only thing I can think of, and unless there is a firmware fix for the cloth drivers, the workaround will be to address them in the first half of the universe.

    Edward

  7. Update to ZerOS-7.9.8 there are problems.

    in ORB & ORB XF

    Posted

    Hi Steve,

    39 minutes ago, Gingersteve91 said:

    Thanks for posting this Alex, as a fellow ORB operator I will hold off upgrading for now.

    Just as a bit of an update, our software team have found and fixed this issue. We will be releasing this fix in the next few weeks.

    40 minutes ago, Gingersteve91 said:

    7.9.7 question for you...

    When using our MAC 250s the DMX parameters for Pan & Tilt show up as 100000 values as opposed to 0-255 or 0-100%.

    Have you experienced this for any of your moving stock aswel, If so have you managed to get it to display the DMX value?

    Encoder wheel displays will show the DMX value being sent to the fixture. If you are seeing a value of 0-65535, this means this is a 16bit parameter, and it therefore uses a pair of DMX channels for control, rather than a single DMX channel for 8bit parameters, with a range from 0-255. 

    37 minutes ago, Gingersteve91 said:

    Can I down grade my Phantom ZerOS for PC using the legacy file?

    I'm doing some work from home and would like my Phantom software to be the same as our physical Desk.

    Yes you can. The ZerOS 7.9.7 download available below contains the release notes, console software, and Phantom ZerOS...

    https://zero88.com/storage/downloads/51a59da7-2286-438b-8458-925b3a9f49cb/ZerOS-7.9.7.zip

    I hope this helps, if you have any questions let me know.

    Edward

  8. Starcloth flicker issue.

    in General Discussion

    Posted

    Hi Steve,

    1 hour ago, Gingersteve91 said:

    ran 4 tests for the product 2 using the Fixture profiles mentioned at DMX 001 & 445. Then 2 More using dimmer CHs on faders only at DMX 001 & 445

    The results were consistent showing flicker breaks at around 4:27-4:29 intervals on the 400 range meanwhile using the cloth at 001 there was no issue at all (See timed results attached).

    This proved to be the same running through a Zero88 Line backer to so the desk has definitely been ruled out as the issue.

    That is really interesting, thanks very much for the information and attaching the results of your testing.

    1 hour ago, Gingersteve91 said:

    Do you or anyone here have any knowledge as to what could be causing this when used at a high universe range, Me & my colleagues are all out of ideas now, so any suggestions would be appreciated.

    This definitely sounds like a question for the manufacturer of the star cloth drivers. Is there a firmware update for these you can perform?

    The only thing I can potentially think of, is that maybe the refresh rate of the ORB XF is too high for the cloth drivers, despite the refresh rate being pretty much slap bang in the middle of the permitted range. Unfortunately on ORB XF you cannot change the refresh rate, and so the work around is likely just to address the star cloth drivers to address 255 or lower.

    I hope this helps, if you have any questions let us know.

    Edward

  9. FLX for small theatre

    in FLX

    Posted

    15 minutes ago, Davidmk said:

    Sorry, teach me to go butting in. Best part of this forum is how you guys keep such a close eye on things so a post with no response in 10 hours seemed odd.

    Hi David,

    No problem at all! It’s great to have you regularly posting.

    I always like to keep an eye on the forum!

    Cheers,

    Edward

  10. FLX for small theatre

    in FLX

    Posted

    Hi David,

    Thanks very much for replying to Adrian with your comments and links regarding FLX.

    Adrian had emailed me prior to posting, asking where he could get some thoughts from FLX users. I suggested he posted on the forum.

    If you have any questions let me know.

    Edward

  11. Inserting chases in cue list.

    in FLX S24 & FLX S48

    Posted

    Hi Stan,

    Once your chase has been triggered, you will then need to tell it to release in the cue you would like the chase to stop.

    Therefore tap the Settings button of the cue you would like your chase to stop in. Then tap Macros... and add a playback to release. You can choose your chase playback, click OK, and then click OK on the settings window.

    When you go into this cue, your chase will then fade out, using the fade down time of the cue.

    I hope this helps, if you have any questions let us know.

    Edward

  12. FLX S24 Communication Erros reported by Co-Processor

    in FLX S24 & FLX S48

    Posted

    Hi Stefan,

    14 hours ago, beppern89 said:

    I also thought about the hub and had some tries with disconnected usb, eth, and also dmx lines. However I could still reproduce the issue multiple times with varying error numbers.

    OK thanks for the information. So to confirm, have you seen the issue when the console has had nothing connected to it, other than power?

    I have sent your video link to the software team for them to investigate. This is logged on our software tracking system as reference number ZOS-9368.

    If you have any questions please let us know.

    Edward

  13. Red profiles and move on dark

    in FLX S24 & FLX S48

    Posted

    Hi TEGA,

    4 minutes ago, TEGA said:

    But I can’t seem to find the move on dark bit also the playback settings have gone. 
    am I missing something.

    The playback settings can be accessed in the usual way - hold SETUP and tap the playback’s button. From the top, choose Move on Dark to access the move on dark settings for the playback, including the new Shape settings.

    6 minutes ago, TEGA said:

    also I have uploaded the fixtures that are missing into the desk and they are all in red in the fixtures schedule, what does the red mean.

    In ZerOS 7.9.8, any fixtures that are not from the fixture library, will be displayed in red in the Fixture Schedule and Add Fixtures. This also gives the ability to convert your non-library fixtures, to library fixtures, if required.

    If your fixtures are missing from the new library format, feel free to email us at fixturesupport@zero88.com, and let us know which fixtures are missing, and we will get them added for a future library release.

    I hope this helps, if you have any questions let me know. 

    Edward

  15. FLX S24 Communication Erros reported by Co-Processor

    in FLX S24 & FLX S48

    Posted

    Hi Stefan,

    Really sorry to hear this. Thanks very much for linking to a video of the issue. 

    When the issues are shown, do you always have your USB hub connected? If so please could you send a link to the USB hub you are using? If you disconnect the USB hub, do the issues go away? This potentially sounds like a power issue, and the hub is trying to draw too much current from the USB ports.

    If you have any questions please let us know.

    Edward

  16. FLX control via Midi.

    in FLX

    Posted

    4 minutes ago, Davidmk said:

    Why doesn't it show up on separate octaves? Bug, surely

    Correct. Unfortunately the “First Note” field is applicable for “Separate Octaves”, however is incorrectly hidden when Separate Octaves is chosen. Logged on our system, to be fixed in a future update. Most people will just live in “Separate Octaves” with the default of the First Note of 0.

    Edward

  17. FLX control via Midi.

    in FLX

    Posted

    Hi David,

    2 hours ago, Davidmk said:

    I've got the same for the first button but it fires pb1 not two. Edward said midi 0 would fire pb1 and you said midi 1 was firing pb2 1 if that is true then my desk must be operating in a parallel universe (or, being 2 versions behind is making the difference).

    I reckon I have worked out where the confusion may be. If you tap SETUP -> Triggers -> Combine Octaves, what is your “First Note” set to? By default, this should be 0. This will mean in Channels, a Note 1 triggers fixture 1, in Cues Note 1 triggers cue 1, and in Playbacks Note 0 triggers playback 1. If you have the First Note set to 1, and then click Separate Octaves, in Playbacks Note 1 will trigger playback 1. Note 0 will have no function. 

    Could this be what you’re seeing?

    If so, to save @Uriahdemon remapping all the Novation buttons, you can tap Combine Octaves, change the First Note to 1, and then click Separate Octaves.

    Edward

  18. FLX control via Midi.

    in FLX

    Posted

    Hi David,

    26 minutes ago, Davidmk said:

    The desk is still on the last-but-one version of ZerOS - don't know if that makes a difference. It thought it looked OK on Capture though.

    This has been how MIDI Notes has operated on ZerOS since it was introduced - the first note (note 0) triggering playback 1. Therefore if your configuration was working, a software update won’t change that.

    So not sure where the problem Mac has found has arisen from?

    When we do come to map the MIDI Notes 1:1 with playback’s, you will need to remap your set up.

    Edward

  20. FLX control via Midi.

    in FLX

    Posted

    Hi Mac,

    1 minute ago, Uriahdemon said:

    Indeed it is Ed,  just sussed that out this end.....  thanks for your help  !!!!

    No problem - in a future update we will ensure MIDI Notes are patched 1:1 with playbacks, which will also allow the Master Playback to be triggered.

    Edward

  21. FLX control via Midi.

    in FLX

    Posted

    Hi Mac,

    3 minutes ago, Uriahdemon said:

    That is triggering PB2 as opposed to PB1 have you any idea why that may be happening please.... did you come across that and just ignore PB 1.......??

    MIDI Notes 0, will trigger playback 1, and MIDI Note 1 will trigger playback 2 and so on.

    This may be what you are seeing?

    Edward

  22. Manual Fade and Go Fade in Cue list + BUG ?

    in FLX S24 & FLX S48

    Posted

    Hello,

    9 minutes ago, Transversales said:

    Is there a way to mix manual fade (2 way) with Go (fade) ? Using the manual fade seem to desactivate permanently the Go button.

    No there isn't - if you choose to use the Manual Fade options, the fader advances you through your cues, rather than the Go button.

    10 minutes ago, Transversales said:

    After using a manual fade on a cue list, how to revert to another fader mode (HTP or the other manual fade) without deleting the cue list, turning on/off the FLX S48 or making a save/Load of a file.

    After operating a cue list with Manual Fader 1-way or 2-way, it cannot simply be changed to a different Fader Function. Therefore if you do wish to operate the cue list with a different fader function, change the cue list to the fader function you need, and then copy it to an empty playback fader. The new copy will then playback with your newly chosen fader function.

    13 minutes ago, Transversales said:

    if after using manual fade you press CLEAR+GO, the fader become desactivated (Go is still not responding), and trying to change the fader mode, make appear a new line at the begining of the cue list, with the Q# "--".

    The same things could be reproduced on any MFF.

    We are aware of this issue, where after manually releasing a Manual Fade playback it can no longer be triggered. This is logged on our software tracking system as reference number ZOS-5803.

    If you have any questions let us know.

    Edward

  23. FLX ZerOS 7.9.5 - Weird Arrow Keys Behavior

    in FLX

    Posted

    Hello,

    39 minutes ago, Delete-0-Enter said:

    Sad this didn't get fixed in ZerOS 7.9.8. ☹️

    After resetting the console, currently the active window is the Output window. To focus onto the Cues window on the external monitor if you don't have a mouse or touchscreen connected, jump into the playback's settings and then click OK. Your arrow keys will navigate the Cues window.

    Or, coincidentally, use the syntax DELETE 0 ENTER.

    Edward

  24. Update to ZerOS-7.9.8 there are problems.

    in ORB & ORB XF

    Posted

    Hi Alex,

    On 10/15/2020 at 1:04 PM, AlexSky said:

    Checked... same values change but are not displayed on the console LSD.

     

    On 10/15/2020 at 1:43 PM, AlexSky said:

    As I understood on the ORB XF console in version 7.9.8. the LSD screen does not work, and in version 7.9.7 everything works perfectly.

    Thanks for all your information on this.

    We have found an issue that is affecting the encoder displays on some ORB series consoles. We will look to release a bug fix for this as soon as possible.

    In the meantime if you wish to roll back to ZerOS 7.9.7, please see the link below...

    https://zero88.com/zeros#legacy

    If you have any questions please let us know.

    Edward

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