Edward Z88

Hi @el gordo, Welcome to the Zero 88 Forum. Really sorry to hear you have come across this issue on Orb as well. To view the functionality of the Orb encoders, you can view the "Wheels" desktop on the external monitor. The latest full library that was compatible with ZerOS 7.9.7 was GFT40. We now use a new format for our fixture libraries (ZLBR), which will not be compatible with ZerOS 7.9.7 and earlier. Our software team have already fixed the issue, which will be included in ZerOS 7.9.9, currently scheduled for release by the end of the year. If you would like access to a pre-release version of software containing the fix, please send me an email. If you have any questions let me know. Edward

Hi Steve, OK thanks for confirming. Seems odd that the only change to the system is a new iPhone. The console should automatically appear in the list of consoles in the ZerOS Remote app. You shouldn't have to manually type in its IP address. If this doesn't solve it, feel free to email me a list of the devices you're using for your remote network, how they're connected, and the IP addresses they are using. Edward

Hi Mac, Thanks very much for sharing the pictures. That looks fantastic, very nice setup. Looks like a really effective way to make your life easier speeding up the setting up time, and ultimately, keep it all safe! Edward

Hi Steve, If you are running iOS 14.2 on your iPhone SE, you should have received an iOS pop-up message upon opening the ZerOS Remote app for the first time, stating that you need to grant the app access to other devices on the network. If you have not seen this message, go to the iOS Settings app, and choose "Privacy" -> "Local Network". You should see Z Remote listed. Ensure that it is switched on to give it access to the local network. I hope this helps, if you have any questions let me know. Edward

Hello, Essentially, Mood Boards are just shortcuts to colour values. Therefore if you apply a mood board, and then record this to a cue, you are just recording raw colour values, with no reference to the mood board you used. If you wish to keep track of the colours you are using in your cues, I would recommend using colour palettes. You can therefore record the mood boards you wish to use as your own colour palettes, and then these can be used to record your cues. This means you can easily update your colour palettes, and any cues that used them will be updated too. It also saves you having to keep finding the colours you need within the different moods. Hope this helps, if you have any questions let me know. Edward

Hi James, Welcome to the Zero 88 Forum. If you are using a single Ethernet cable between Capture and your Mac, you won’t need to worry about setting the Router IP on the FLX S48 CITP settings. However, your IP address of the CITP protocol on FLX S48, must be in range of the IP address of your Mac. Your FLX S48 CITP must have the same subnet as your Mac. Therefore if you wish to use the IP of 192.168.1.101 for your FLX S48 CITP settings, set the subnet to 255.255.255.0, and then change your Mac’s IP address to 192.168.1.x (x could be any number between 1-254, which doesn’t conflict with your FLX S48), also with a subnet of 255.255.255.0. After changing the IP address of your Mac, I’d recommend restarting Capture, and FLX S48 and Capture should then be talking. (I have moved the topic into the FLX S forum, rather than FLX forum). Hope this helps, if you have any questions let me know. Edward

Hi Josh, That's great, glad to hear it. If you have any questions let me know. Edward

Hi Josh, Thanks for confirming. Please email us a picture of the console's serial number to support@zero88.com, displayed at the top of the LCD when you open Super User, and we will be able to advise the next step. If you are able to, it would also be worth copying the Jester4.1 software onto a different USB stick if you have one to hand, and try booting the console with the left and right arrow keys held down again. If you have any questions let me know. Edward

Hi Josh, Thanks for the photos. When you chose <USB Host>, did you have Shift held down? If you have any questions let me know. Edward

Hello, Welcome to the Zero 88 Forum. JesterOS 4.1 can be downloaded here... https://zero88.com/storage/downloads/248ce535-0aef-40ac-89a6-88e34e4f2cf1/Jester41.zip Once downloaded, extract the file to the root of a USB stick, and plug into the Jester. Then boot the Jester with the left and right arrow keys held down. If the Jester cannot detect the USB stick, turn the Jester off, and remove the USB stick. Then turn the Jester on, and go into Super User (SHIFT + MODE). Then arrow down to <USB Host>. Hold SHIFT and press ENTER, and you should see the option to choose <Upgrade>. Press this, and run the upgrade. If you have any questions please let us know. Edward

Hello, What software version is your Solution console currently running? To find out, choose the "Other Windows" button found top left of the Output Window. From the drop down menu choose "System Information". In the window that opens will be a line of text displaying the Software Version. If you are running ZerOS 7.9.x, you will be able to install the latest ZerOS software following the instructions below... https://zero88.com/manuals/zeros/setup/load#zeros If you are running ZerOS 7.8.x, please see the instructions below... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator If you have any questions let me know. Edward

Hello, Pause also acts as a Back button. A single press of Pause pauses the cue stack, and a second press of Pause will then go back to the previous cue. Hope this helps, Edward

Bonjour, Oui, ça l'est. Tout ce que vous avez à faire est d'enregistrer une macro de la touche «Page précédente» enfoncée, et vous pouvez alors déclencher cette macro à partir de n'importe quel repère. Voir la section Macros du manuel pour plus d'informations ... https://zero88.com/manuals/zeros/macros Si vous avez des questions dites le moi. Hello, Yes it is. All you would need to do is record a macro of the "Page Up" key being pressed, and you can then trigger that macro from any cue. See the Macros section of the manual for more information... https://zero88.com/manuals/zeros/macros If you have any questions let me know. Edward

Dear All, Zero 88 are pleased to announce the launch of the new ZerOS Online Manual, available here... https://zero88.com/manuals/zeros Now that the manual is in the new online format, this will be updated regularly. The whole online manual is available as a PDF here... https://zero88.com/storage/downloads/manuals/zeros-en.pdf This joins the five other online manuals available here... https://zero88.com/manuals The ZerOS Online Manual, has now replaced support.zero88.com, and all articles that used to live there. The articles can now be found in their relevant chapter and section of the ZerOS manual, which can also be searched. support.zero88.com has now been retired, and will soon be offline. If you have any questions at all, feel free to email me, or support@zero88.com. Edward

Hi Dave, These fixture files are available from the link below... https://zero88.com/fixtures/legacy-consoles/Current library (v1.0)/AMER DJ/QSPro32.ift Please download the fixtures you require, and then copy them to the floppy disk of your Fat Frog. You will then be able to load and patch the required fixtures. Hope this helps, Edward

Hi Dave, Please email us a copy of the manual for each of these fixtures to fixturesupport@zero88.com We will then be able to send you a fixture that you will be able to load into your Fat Frog, that you will then be able to patch to control the fixtures. If you have any questions let me know. Edward

Hi Dave, It is true, that you can control over 400 channels from the channel faders. However this is because each channel fader can control a maximum of 10 DMX channels each simultaneously (if duplicate addresses are added), meaning you still have a maximum of 48 different channel faders. Haha there are pros and cons to laptop based control - our current offering is Phantom ZerOS with an unlock dongle. Personally, you wouldn't catch me running a show without proper console hardware! If you have any questions let me know. Edward

Hi Dave, Please keep your query in one topic - it helps keep all the information in one place. Also, please post in the relevant forum for your console. The "General Discussion" forum is designed for posts that don't fit into any of the other forums. When you program Memories or Submasters, they contain channel data, not raw DMX data. Therefore if you readdress your channels (or fixtures), your memories and submasters will then simply use the newly assigned DMX addresses. On Fat Frog, you are limited to 48 individual channels (which could each control multiple addresses), plus 12 fixtures (which could also each control multiple addresses). If you have any questions let us know. Edward

Hi Jason, “LEDJ”, and “Equinox”, and both product ranges from “Prolight”, rather than manufacturers themselves. Therefore in the new library, LEDJ fixtures can be found under Prolight. ZerOS 7.9.9 is currently scheduled for release by the end of the year. This will include another big update to the library. Individual fixtures from the library (.zlbr format), can’t be imported into the Fixture Editor. However, the Fixture Editor can still be used to create custom fixture files (.ift format), which can be loaded into the console. There are currently no plans for a new Fixture Editor. I hope this helps, if you have any questions let me know. Edward

Hi Mac, Hope you’re well. Currently ZerOS doesn’t support MIDI triggers over USB, however this is something we may look to implement. This would then allow Phantom to be triggered too. OSC is another trigger method that’s on the roadmap, and as that is over IP that could natively trigger consoles as well as Phantom. You will be able to preconfigure MIDI settings on Phantom, ready to transfer the show over to your console. If you need to use Timecode on Phantom, you can use Real time triggers, by configuring your laptop’s clock. The main justification of the cost is the fact that when unlocked, Phantom can output 8192 channels of DMX over 64 Ethernet universes. Edward

Hi Gabriel, Welcome to the Zero 88 Forum. Thanks for the description. If you dial all the fixture’s parameters to 0, does the fixture go out? If so which parameter causes the fixture to go out? Edward

Hello, No, you can only have a single version of Phantom ZerOS installed at a time. May I ask, what is the benefit of having access to ZerOS 7.9.7 and ZerOS 7.9.8 at the same time? Edward

Hi Dave, I have moved your post to the Frog range forum. I am guessing from your previous posts this is a Fat Frog. The 48 channel faders on Fat Frog, can be manually patched to any DMX channel, and duplicates can be added. To do this, see page 57 and 58 of the manual below... https://zero88.com/storage/downloads/24230203-252a-4a5a-b578-43c498bd6721/Frog-Range-Manual.pdf If you aren't using all 12 fixtures, you can assign dimmer channels to these too, to give you extra dimmer channel control. Once you have access to the DMX channels you need, you will then be able to program them onto a chase on a Submaster. If you have any questions let us know. Edward

OK thanks for confirming. To check that it isn’t being continuously pressed, you can tap Z/Shift -> System Information -> Event Monitor. This will display information when buttons are pressed, faders are moved, or the monitors are touched. If you have any questions let me know. Edward

Hello, After releasing your white strobe, the console won’t simply resume the previous manual values, as white has become the latest colour instruction for the light. You could do this by mixing between playbacks, rather than playbacks and manual values. For example, you could have playback 1 as intensity, playback 2 as white strobe, and then playback 3 could contain several cues of different colours. This would allow you to choose a colour using the cues in playback 3 (fader nor required), and then raise the intensity with playback fader 1. You could then strobe the fixtures in white using playback 2, and when you release playback 2, the current colour in playback 3 would resume. Thanks for attaching the picture. It looks like the fader is in its pressed state - if you tap it does it “release”. No problem - let me know how you get on. If you have any questions let me know. Edward