Edward Z88

Hi Kevin, Thanks for outlining this process clearly for the benefit of others (and your future self!). More information here... https://zero88.com/manuals/zeros/palettes/advanced-palettes Hope this helps, Edward

Salut Delfine, Toutes nos excuses pour notre retard de réponse. Apologies for our delay replying. Pour cette fonctionnalité, je recommanderais d'utiliser "Inhibit". Cela vous donnera le plus grand contrôle, vous permettant de réduire les intensités enregistrées si nécessaire. For this functionality, I would recommend using "Inhibit". This will give you the greatest control, allowing you to scale back recorded intensities if required. Désolé d'apprendre que vous avez rencontré ce problème. Ceci est enregistré sous le numéro de référence ZOS-9407 sur notre système. J'ai élevé la priorité de cela. Le problème n'est pas présent lorsque la fenêtre Enregistrer et mettre à jour est définie sur « Affichage externe ». Les options de mise à jour sont également accessibles lorsqu'elles sont maintenues lors de l'utilisation de cette option. Sorry to hear you encountered this issue. This is logged as reference number ZOS-9407 on our system. I have raised the priority of this. The issue is not present, when the Record & Update window is set to "External Display". The Update options can be also be accessed when held when using this option. Nous sommes conscients d'un problème lié à la modification de la fonction Fader de lecture d'une pile de repères. Ce problème est enregistré sous le numéro de référence ZOS-8363. Après avoir modifié la fonction de fader d'une lecture, vous devrez la copier ou la déplacer vers une lecture vide. La lecture collée/déplacée utilisera alors la fonction Fader définie. We are aware of an issue related to changing a cue stack playback's Fader Function. This issue is logged as reference number ZOS-8363. After changing a playback's fader function, you will need to copy it or move it to an empty playback. The pasted/moved playback will then use the set Fader Function. Si vous avez des questions, s'il vous plaît laissez-nous savoir. If you have any questions, please let us know. Edward

Hi @kgallen & @Davidmk Thanks very much for the suggestion. We would like to bring fixture copy to FLX. This would essentially allow you to say "copy fixture 1's information to fixture 2", even if the fixtures are different types. The console would then try and apply all parameter values of the first fixture to the next. You could potentially go down to attribute level, or even parameter level, saying "copy fixture 1's colour information to fixture 2". This is the workaround I would also use in the meantime. Edward

Hi @keredyelesob Thanks very much for the suggestion. Logged as reference number ZOS-10901. Edward

Hi Kauz, Thank you very much for taking the time to post your suggestions. Apologies for our delayed reply. In response to some of your thoughts... Currently, ZerOS will apply Red, Green, Blue and White LEDs to the colour mixing tools. In the next software update, Amber will also be applied to the colour mixing tools. Amber parameters in both library fixtures and custom fixture files will be used. If you wish to undo intensity changes made using the intensity wheel or syntax, you will be able to backspace through your commands. We would like to introduce the ability to export to the ASCII format. Thanks very much for your thoughts and explanation on multi-user requirements. This is certainly a potential future feature. Thank you for the feedback. For this particular scenario, you could use the Fixture Editor to create yourself a single channel fixture, with an inverted intensity parameter. This is interesting, I'm not sure I have come across this before. Do to you know which 90s console this may have been? The Master Playback fader and Go button are available in the Playbacks page of the ZerOS Remote app. If you have any questions, please let us know. Edward

Hi Martin, No problem at all, glad you found it. Edward

Hi Martin, The Resolution option won’t be available on Phantom ZerOS, as Phantom ZerOS will use your Windows resolution settings. (My screenshot was of ZerOS Monitor running on PC, connected over a network to a FLX). Let me know how you get on. Edward

Hi @DALX Any touchscreen that works "plug & play" with Windows 10, and doesn't require any specific drivers, should work with ZerOS. Please see the link below for more information... https://zero88.com/manuals/zeros/desktops-windows/external-display/external-touchscreen Some other users may be able to reply advising what they use. I hope this helps. if you have any questions, please let us know. Edward

Hi Kauz, On FLX, there will be a "Resolution" button available if the Monitor option is set to "Enabled", or if FLX detects a touchscreen when set to "Auto Detect". The following resolutions will be available... Hope this helps, Edward

Dear All, ZerOS Library 2.5 has now been released. This is available for ZerOS consoles running ZerOS 7.10 and later. This release contains 27,668 fixtures. ZerOS Library 2.5, along with further information, can be downloaded from the Library page below... https://zero88.com/library For installation instructions, see the link below... https://zero88.com/manuals/zeros/patching/zeros-library Legacy Consoles If your console cannot run ZerOS 7.10 software or later, individual fixture files that you require can be downloaded from the link below... https://zero88.com/fixtures/legacy-library/Legacy library (gft41.0)/ Additional Fixtures If the fixture you wish to control is missing from the latest library, see the link below... https://zero88.com/library#support If you have any questions, please let us know. Edward

Hi Delfine, Pour cette fonctionnalité, je recommanderais de laisser le mixage d'intensité en tant que HTP pour la lecture principale et de configurer LTP Catch pour les autres lectures. Avec LTP Catch, vous pourrez augmenter l'intensité si nécessaire, mais également abaisser le niveau en dessous du niveau du Master Playback. For this functionality, I would recommend leaving the Intensity Mixing as HTP for the Master Playback, and configuring LTP Catch for the other playbacks. With LTP Catch, you will be able to boost the intensity if required, but also bring the level down below the level of the Master Playback. Hope this helps, Edward

Hi Delfine, Pourriez-vous développer un peu ? Souhaitez-vous que les repères de la lecture principale ajustent la couleur, le faisceau, la forme et la position de vos lumières, puis utilisent des lectures séparées pour contrôler les intensités ? Si c'est le cas, vous pourrez le faire sans modifier l'option Intensity Mixing d'aucune lecture. Vous pouvez le faire en vous assurant de ne pas enregistrer d'informations d'intensité dans la lecture principale. Cela signifie que les informations les plus récentes sur la couleur, le faisceau, la forme et la position de la lecture principale seront transmises à vos lumières, et le pourcentage d'intensité le plus élevé de vos lectures sera transmis à vos lumières. Would you be able to elaborate a little? Would you like the cues in the master playback to adjust the colour, beam, shape and position of your lights, and then use separate playbacks to control the intensities? If so you will be able to do this without changing the Intensity Mixing option of any playback. You can do this by ensuring you don't record intensity information into the master playback. This means the most recent colour, beam, shape and position information from the master playback will be output to your lights, and the highest intensity percentage from your playbacks will be output to your lights. Please watch the video below, for more information on Intensity Mixing... Please see the link below for more information, and let me know how you get on... https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/general#faderfunction Have you read through the "Update Options" section of the Online Manual? If not, please read through this section, and if you have any questions, please let me know... https://zero88.com/manuals/zeros/cues-playbacks/updating-cues/update-options I hope this helps. Edward

Hi @pb_blue Does this error message also display "Bad Product ID"? If so, this indicates that the internal battery needs replacing. Jester TLXtra consoles use a standard CR2032 3v coin cell battery. If you would like instructions on how to replace the battery in your Jester, please send us an email to support@zero88.com, and we can share the information with you. If you have any questions, please let us know. Edward

Hello, As @kgallen mentions, it must be a genuine Phantom ZerOS Unlock Dongle from Zero 88. Once unlocked, Phantom is able to output 8192 control channels over 64 universes. Edward

Hello, If you wish to connect your console to wysiwyg, you will be able to do this by connecting the console to the PC running wysiwyg over Ethernet. If you wish to connect Phantom ZerOS to wysiwyg running on the same PC, you will need a Phantom ZerOS Unlock Dongle to allow you to output sACN or Art-Net from Phantom ZerOS. Phantom ZerOS Unlock Dongles can be purchased from your preferred Zero 88 distributor. It is worth mentioning, that if you wish to use Capture visualisation software, you will not need an unlock dongle to use Phantom ZerOS. This is because Capture supports the CITP protocol, which can be streamed from Phantom ZerOS without being unlocked. If you have any questions, please let us know. Edward

Hi Marius, I have checked the file, and can confirm it is not corrupt. We also haven't had any other reports of this. To confirm, the latest software is ZerOS 7.10, not 7.1. If you are still experiencing difficulty with this, it may be easiest to jump on a call together to see what may be causing the issue. Please email support@zero88.com, and let me know a time that works for you to chat this through. If you have any questions, please let me know. Edward

Hi Steve, These are the issues we are aware of in ZerOS 7.10 software on OrbXF consoles, that have been discovered since launch: Viewing the Fixture Levels window can cause a crash Encoders can sometimes not work correctly on linear multicell fixtures if their cells have been reversed Channel Auto-Select on Fader Movement behaviour in Fixture Schedule is incorrect Fixture parameter values are not included in CSV exports These issues will be fixed in the next ZerOS software update. I hope this is helpful. Edward

Hi @glitcher0 Welcome to the Zero 88 Forum. I have assumed from your topic title you are using a Leapfrog 48 - I have therefore moved this topic to the Leapfrog forum. The latest version of Phantom ZerOS can be downloaded from the direct link below... https://zero88.com/storage/downloads/f734231c-1f6f-44af-87ff-69c0ffe410fe/Phantom-ZerOS-7.10.exe This is available here... https://zero88.com/zeros#download Once installed, I'd recommend watching the following video from CAST, that discusses using wysiwyg with ZerOS... https://academy.cast-soft.com/courses/wysiwyg-for-ZerOS-users I hope this helps. If you have any questions, please let us know. Edward

Hi Ed, Apologies for the inconvenience this issue causes. This issue (ZOS-8363), is currently scheduled to be fixed in ZerOS 7.11, subject to priorities changing. I have raised the priority of this. If you have any questions, please let us know. Edward

Hi Steve, This will be due to running ZerOS 7.9.x software or earlier. Software prior to ZerOS 7.10, does not support multicell fixtures, and therefore only the first set of RGBW controls will be applied to the colour mixing tools and colour effects. Totally understand this. After panto season, you'll be able to update your console, and will find that the colour mixing tools and colour effects will work across all three clusters. To do this, you would need to manually create an effect using the Waveforms engine, and add waveforms to the other RGBW parameters. For more information on Waveforms, please see the link below... https://zero88.com/manuals/zeros/effects/waveforms If you have any questions, please let me know. Edward

Hi Marius, Thank you for attaching images of the process. Good question. From your images, everything seems to be correct. You will receive this "Unable to open Upgrade package" error message when loading "Phantom ZerOS" into a console, but shouldn't see this when loading the console software. If you haven't tried already, please download a fresh copy of the software, and transfer this to the USB drive and overwrite the original file. Please then plug this into the console, tap SETUP, tap Load File, and then choose ZerOS 7.10.exe and click OK. As a side note, the "Load Options" are only used when loading in show files. Please let me know how you get on. Edward

Hi Eric, The software team are working on these fixes, alongside the next set of new features and enhancements. Edward

Hi @M. Torka Welcome to the Zero 88 Forum. The latest software for FLX S consoles is ZerOS 7.10. Is there a particular reason you are trying to install ZerOS 7.9.9.5? For installation instructions please see the link below… https://zero88.com/manuals/zeros/setup/load/zeros-software I hope this helps. Please let me know how you get on. Edward

Salut Delfine, Merci d'avoir joint votre fichier de spectacle. Veuillez trouver l'export .csv joint du Master Playback... GV CONFITURE9.csv Les valeurs des paramètres sont affichées en DMX avec des détails et des références de palette. Si vous souhaitez exporter d'autres lectures ou exporter avec d'autres options de valeur, veuillez me le faire savoir. Notre équipe logicielle enquête actuellement sur la cause de l'absence d'informations dans l'exportation csv. Dès que j'aurai une version du logiciel qui résout ce problème, je vous le ferai savoir. Si vous avez des questions, s'il vous plaît laissez-moi savoir. Hi Delfine, Thank you for attaching your show file. Please find the .csv export attached of the Master Playback... GV CONFITURE9.csv The parameter values are shown in DMX with details, and with palette references. If you would like other playbacks exported, or exports with other value options, please let me know. Our software team are currently investigating what is causing the csv export to be missing information. As soon as we have a version of software that fixes this I will let you know. If you have any questions, please let me know. Edward

Salut Delfine, Connaissez-vous l'utilisation des groupes en tant que palettes d'intensité ? Ceux-ci peuvent être utiles pour votre situation. Les groupes peuvent stocker des informations d'intensité, qui peuvent être rappelées en appuyant deux fois sur un groupe. Si vous appuyez deux fois sur un groupe, puis que vous l'enregistrez dans un repère, le repère fait référence aux intensités stockées dans le groupe. Cela vous permet de mettre à jour les niveaux d'intensité dans le groupe, et tous les indices qui ont utilisé le groupe seront également mis à jour. Veuillez consulter cette section du manuel pour plus d'informations... https://zero88.com/manuals/zeros/groups/referencing-intensity-groups J'espère que ça aide. Hi Delfine, Are you familiar with using Groups as Intensity Palettes? These may be helpful for your situation. Groups can store intensity information, which can be recalled by double tapping a group. If you double tap a group, and then record it into a cue, the cue references the intensities stored in the group. This allows you to update the intensity levels in the group, and any cues that used the group, will also be updated. Please see this section of the manual for more information... https://zero88.com/manuals/zeros/groups/referencing-intensity-groups I hope this helps. Edward