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Edward Z88

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Posts posted by Edward Z88

  1. Hi Eric,

    13 minutes ago, van den abbeele Eric said:

    Do you think that having stopped making 7.10 compatible with the Solution/solution XL is one of the reasons for this stability?

    To clarify, ZerOS 7.10 is available for Solution consoles.

    14 minutes ago, van den abbeele Eric said:

    With the new library formal ZerOS-librairy3-0.zlbr, is there still the possibility of being able to ask you to have fixtures of projectors as before ?

    If you email fixturesupport@zero88.com and share a copy of your fixture's manual, we are still able to create and provide fixture files like we used to. We aim for same-day turnaround for simple fixtures.

    Edward

  2. Hi @Paul Bennett 211

    As @kgallen mentions, it may be easiest to just delete these playbacks and re-record them, as it sounds like they are currently both fighting over the same fixtures.

    Do feel free to forward your original support email thread along with the latest copy of your show file to support@zero88.com, and we will take a look.

    Edward

  3. Salut @delfine,

    Désolé pour mon retard de réponse, j'étais en vacances.

    Je vous ai envoyé ces fichiers le jour même où vous les avez demandés, mais j'ai remarqué que les e-mails ont rebondi. Ceux-ci ont été envoyés à l'adresse e-mail enregistrée sur votre compte de forum.

    Veuillez envoyer un e-mail à support@zero88.com, avec la meilleure adresse e-mail à utiliser pour vous contacter, et je transmettrai ces fichiers.

     

    Hi @delfine,

    Apologies for my delay in replying, I have been on holiday.

    I sent these files to you the same day you requested them, however I have noticed the emails bounced. These were sent to the email address registered to your forum account.

    Please email support@zero88.com, with the best email address to use to contact you, and I will forward these files.

    Edward

  4. Hi @CestM0i64

    On 3/5/2022 at 7:59 AM, CestM0i64 said:

    So I’ve just run my first show using the flx s24 and all went well 🎉🎉🎉

    That’s great, really pleased to hear it. 

    On 3/5/2022 at 7:59 AM, CestM0i64 said:

    Is there a way for me to allow the master playback to see inside the trigger to find the position parameters ahead of time or is there a better way of triggering ‘scenes’ that I’ve not found?

    Move On Dark won’t be able to look ahead into playbacks that are set to be triggered. 

    If fixtures need to be prepped ready for when they are used in triggered playbacks, I would recommend recording a cue “0.5” in each of your triggered playbacks. This cue could prepare your fixtures ready for when they are used, and the first cue of the playback could then follow on afterwards automatically.

    Hope this helps,

    Edward

  5. Hi @aussieh

    1 hour ago, aussieh said:

    I sent a fixture request to fixturesupport@zero88.com for the BeamZ BAC508 aluminium par back in May last year (2021) but haven't heard back and can't see that it's been added to the library. I appreciate COVID has caused all sorts of issues, but wanted to follow up on that. 

    Should I send another email to the above address?

    We often reply to fixture requests the same day, including throughout the pandemic. If you haven’t received a reply, it is likely your email went into our mailbox quarantine. Apologies for this. 

    Please forward your original email to fixturesupport@zero88.com, and include your console type (“FLX S48”) in the email subject. That way we will be able to find it.

    If you have any questions, please let us know. 

    Edward

  6. Hi Alex,

    12 hours ago, scottydog75 said:

    The only one I've noted recently from training which I couldn't see on that page is:

    'NAME' + Cue Number + Playback Button = Name Cue

    For information on naming cues, please see the link below…

    https://zero88.com/manuals/zeros/cues-playbacks/naming

    12 hours ago, scottydog75 said:

    I also don't think the command string for 'NAME A GROUP, PALETTE OR PLAYBACK' is correct. I believe this should be:

    'Name' + Group/Palette/Playback Button 

    Across all consoles, you can press and hold SETUP, and tap a group, palette or playback to be able to name it. On FLX, you also have the option to tap NAME, and then tap an item. 

    Hope this helps,

    Edward

  7. Hi Alex,

    1 hour ago, scottydog75 said:

    Does anyone have a 'cheat sheet' for key strokes on FLX? (Or is there a page in the manual I have missed!)

    Having been to a few training course recently I've picked up a few new ones where holding 'Shift' and pressing a button will perform an alternative action. 

    e.g. 1 Thru = Selects all fixtures, Shift+Record = Snapshot Cue, Shift+Copy = Move, Shift+Go = Snap to Cue, etc

    Please see the link below...

    https://zero88.com/manuals/zeros/shortcuts

    I believe this should have all the shortcuts listed in it. If there are any you can think of that are missing, let us know and we will add them!

    Edward

  8. Hi @Paul Bennett 211

    The first thing I would do, is readdress the "faulty" LED batten, to match the start address of a batten that is working. It should then behave identically to the batten that is working correctly.

    Please try this, and let us know how you get on.

    Edward

  9. Hi @Techie_v2

    46 minutes ago, Techie_v2 said:

    My situation is the sockets on the ends of the 15A cable runs from the dimmer room are not in the best position for how we use the space any more and I have a handful of 15A extention cables of a couple of meters each that I use to get round this. But I need to use more than I have for an event next week so is it feisable to use a 15A double socket on the end of 1 channel run and plug two 1000w par64's on the end. I'm not going over the 10A limit, but is it OK that its all coming off 1 of the channel sockets, not both.

    This would be absolutely fine. Providing that you are using suitably rated cabling, the cables and sockets will be rated up to 15 amps. The combined load on the pair of 15 amp sockets per channel, must not exceed 10 amps. You could therefore theoretically have 5 amps connected to both sockets simultaneously, or 10 amps connected to one of the sockets.

    You could therefore plug in a pair of 1kw PAR 64s into a single socket of the dimmers by using a grelco/squelly.

    Hope this helps,

    Edward

  10. Hi Paul,

    51 minutes ago, Paul Bennett 211 said:

    Noticed that our batons have been setup using Generic LED 3 Channel RGB.  It's always been like this and worked fine so not sure about that.

    What I find confusing is there are 12 "bulbs" on the baton so each one is its own separate 3Ch fixture..  Very confusing. 

    This is the method that used to be used to control LED battens, where each "cell" was patched as a separate fixture. This is no longer required in the latest software for FLX consoles, as each batten can be patched as a single fixture.

    If you would like to look at updating your console's software, and re-patching the individual cells as battens, please send us an email to support@zero88.com, and we can advise.

    49 minutes ago, Paul Bennett 211 said:

    We are taking a USB backup of the desk but does this backup the fixtures?  Does not look like it.  Seems to only backup the programming.

    When you save your show file to a USB drive, absolutely all settings, patching and programming will be saved. See the link below for more information...

    https://zero88.com/manuals/zeros/setup/save

    50 minutes ago, Paul Bennett 211 said:

    I also noticed yesterday that this was all setup without using RDM.  I am wondering what would happen if i deleted the baton then run the rigsync?  Would this screw up everything?

    In one very unhelpful word: "potentially". If your battens have RDM, and RDM that is implemented well, then it'll work absolutely fine. If they don't, it won't, so I'd suggest sticking with manual patching for now. Please see the link below for more information on RigSync...

    https://zero88.com/manuals/zeros/setup/universes/remote-device-management

    5 minutes ago, Paul Bennett 211 said:

    Had a look through the baton setup this all looks ok to me.  each "bulb" has a fixture (CH#) and the DMX Address is +3 each time

     

    Thank you for sharing a spreadsheet.

    This confirms that your battens should be in 36-channel mode, to work correctly with your console. They will need to have the following start addresses:

    • Batten 1 - 144
    • Batten 2 - 180
    • Batten 3 - 216
    • Batten 4 - 252
    • Batten 5 - 288
    • Batten 6 - 324
    • Batten 7 - 360

     

    Please check the battens are configured correctly, to match the patch on the console.

     

    Hope this helps,

    Edward

  11. Hi Simon,

    1 hour ago, SimonH said:

    Thanks both.

    So if I do the following:

    use RDM to patch all my fixtures

    disconnect from console

    start a new show file

    reconnect to console and allow to discover all fixtures as set

    store this as my base file

    after visiting company has left reattach my console with base file loaded and press revert rig.

    Will this re-patch my fixtures to how they were?

    That is correct - by "start a new show file", make sure you perform a Reset Desk.

    Edward

  12. Hi @Paul Bennett 211

    Welcome to the Zero 88 Forum

    4 hours ago, Paul Bennett 211 said:

    We are using a Zero88 and have come across a strange issue.

    Firstly, can you confirm whether you are using a standard FLX console, and not a FLX S24 or FLX S48 console?

    4 hours ago, Paul Bennett 211 said:

    We are running multiple lights, we have 6 LED batons and trying to control the colours this worked perfectly before, we could select all batons and then select a colour.  However when we do this now baton number 3 turns a separate colour to the rest.   We have restored the desk from an old backup that was fine incase someone had messed with the programming, this did not fix the issue.

    When we select the baton individually and then select red we get green,  It seems like the touch screen is using the button below where we press to select the colour but only on this one light.  If you press above the colour on the row above then you get the colour below for some strange reason.  But only on that one light

    What could be the issue, where can i start?  

    As @Davidmk has suggested, the first thing I would recommend doing is ensure that the modes and DMX addresses of the fixtures patched in your console, match those set on the lights.

    To find out the mode and address set on each fixture, you will need to navigate the menu of each fixture.

    To confirm DMX addresses on the console, tap SETUP, to take you to the Fixture Schedule. Along the bottom of the Fixture Schedule you will be able to tap a button to filter and show all your battens. The addresses will be displayed in the right-hand column. To confirm the mode of the fixture, tap one of the fixtures in the Fixture Schedule under the "Change All Profiles" button. You should be taken to a window with three columns. The right-hand column is the mode column, where the current mode will be highlighted. 

    I'd recommend watching the in-depth video below, to find out more about the patching process...

     

    I hope this helps. Please let us know how you get on.

     

    @Davidmk - thanks very much for your support.

     

    Edward

  13. Hi Simon,

    11 minutes ago, SimonH said:

    Disappointing as it means if a visiting company comes in and changes the mode and address of each fixture I will have to remap everything to get it up and running again. 

    For this, you could use the "Revert Rig Back" button. Pressing this button, will revert your fixtures back to the settings they were discovered in. Therefore one you have set your fixtures the required addresses and modes, you could reset your console, and then let your console discover all your fixtures. You can then save this show file, as your base RDM configuration. After the visiting company has come in, you can then reload your base RDM show file, and press Revert Rig Back. 

    For more information, please see the link below...

    https://zero88.com/manuals/zeros/setup/universes/remote-device-management

    Hope this helps.

    Edward

  14. Hi @keredyelesob

    1 hour ago, keredyelesob said:

    Hi Is ii possible to trigger a macro from a cue stack that has been generated from a fixture file.

    It is not currently possible to trigger Fixture Macros from cues. It is only possible to trigger User Macros. For more information, please see the link below...

    https://zero88.com/manuals/zeros/cues-playbacks/cue-settings/cue-macros

    The ability to trigger Fixture Macros from cues is something we would like to implement. This is logged as reference number ZOS-6741 on our system. I have raised the priority of this following your request.

    1 hour ago, keredyelesob said:

    I have a fixture that has lamp on and off macros that are auto generated. I want to trigger the lamp off macro from a cue in my cue stack but I am not able to select auto generated macros in the trigger macro screen of the cue I can only trigger macros that I have recorded on the console.

    Currently, you could manually record a Lamp Off command into a cue, by setting the relevant Beam parameter to the required level in the cue, rather than using the Fixture Macros.

    If you have any questions, please let us know.

    Edward

  15. Bonjour,

    Une fois que vous avez connecté vos passerelles Art-Net à votre console, et que leurs paramètres réseau sont corrects, les univers Art-Net pour chaque port peuvent être configurés dans SETUP -> Devices. Veuillez consulter le lien ci-dessous pour plus d'informations...

    https://zero88.com/manuals/zeros/setup/devices/art-net-devices

    Veuillez regarder la vidéo de formation ci-dessous pour plus d'informations...

    J'espère que cela t'aides.

     

    Hello,

    Once you have connected your Art-Net gateways to your console, and their network settings are correct, the Art-Net universes for each port can be configured in SETUP -> Devices. Please see the link below for more information...

    https://zero88.com/manuals/zeros/setup/devices/art-net-devices

    Please watch the training video below for more information...

    https://youtu.be/j4NCv33wP-8

    Hope this helps.

  16. Hi Simon,

    5 hours ago, SimonH said:

    Morning all,

    Just configuring our rig to use RDM and I was just checking that when a show is saved it keeps a record of the RDM ref in relation to the fixture settings? So if I recall a show the fixtures will all be set up correctly?

    ZerOS will apply your rig configuration to your show file. It will not apply your show file configuration to your rig.

    Therefore, if you load in a show file, ZerOS will look at the RDM IDs of the fixtures in the show file, to see whether they match fixtures that are currently connected.

    If there is a match, ZerOS will change the modes and addresses in the show file, to match the fixtures in the rig. In this situation it will not automatically change the addresses and modes of your fixtures.

    If you have any questions, please let us know.

    Edward

  17. Hi @pb_blue2

    On 2/26/2022 at 11:46 AM, pb_blue2 said:

    Anyway I have tried to copy the file to the desk but get this message **** ERROR****    No Fixture Manf data,

    Please could you confirm the software version running on your Jester console?

    Please see page 50 of the Jester manual for more information on loading fixture files...

    https://zero88.com/storage/downloads/c58ddc73-7739-464e-99e1-1e4170d4b9b6/jesterml-manual-3.0.pdf#page=50

    If you have any questions, please let us know.

    Edward

  18. Salut Delfine,

    Veuillez configurer vos paramètres réseau conformément à mon message précédent, puis enregistrez une copie de votre fichier de spectacle et envoyez-le par e-mail à support@zero88.com.

    Nous pourrons alors enquêter.

     

    Hi Delfine,

    Please configure your network settings as per my previous post, and then save a copy of your show file and email this to support@zero88.com.

    We will then be able to investigate.

    Edward

  19. Hi Steve,

    On 2/25/2022 at 5:57 PM, Gingersteve91 said:

    Upgrade has been successful, our LED battons are working nicely with the fixture profile you suggested via email thanks for that.

    Thank you for the update.

    On 2/25/2022 at 5:57 PM, Gingersteve91 said:

    both our LEDj starcloth system & Cameo CL PixBar 650 pro fixtures are locked at 0% regardless of what percentage the inhibitor is at. All other fixtures I have patched respond to the inhibitor as expected just not the two mentioned.

    When selecting the mentioned fixtures I only ever see pixel/RGB cluster intensities and never the master dimmer/intensity, could this be what's causing the inhibitor to constantly lock out these fixtures?
    To be clear i'm programming these into the inhibitor stack as a whole unit ie 101@Full not 101.1>101.8@Full.

    I have taken a look at the Cameo CL PixBar 650 Pro, and this seems to be recording into inhibit playbacks correctly. For me, the inhibit playback is correctly scaling the levels of all cell intensities, including when recorded as per 101 @ Full.

    If this is not working for you, please email us a copy of your show file to support@zero88.com, and we will take a look.

    When controlling this fixture, by default the Master Intensity will be locked at full, and you will not be able to control it. All intensity commands will be affecting cell intensities only.

    If you have any questions, please let me know.

    Edward

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