Edward Z88

Hi David, To confirm, have you experienced your FLX being unresponsive whilst running ZerOS 7.10? I've just noticed that you are not a member or our Software Testing area of the forum. Let me know if you would like to join! Edward

Hi All, I think there are three different things going on here: @delfine has experienced an issue with their FLX S front panel freezing, with ZerOS continuing to run, when their router is connected. This will not affect FLX hardware. Delfine and I will investigate further in our meeting. @kgallen is mentioning crashes that to my knowledge have all been fixed in later versions of ZerOS. @Davidmk sorry to hear you have experienced freezes with your FLX. As you almost always use the console when connected to a network, it is almost impossible to say that the network is the cause. If you noticed they only occurred when connected to your network, this would of course be a different story. If the issue does occur again, please take a picture of the console in its frozen state, and email this along with your current show file to support@zero88.com. If you have any questions, please let me know. Edward

Hi All, @delfine and I have a meeting scheduled for next week, to explore why their router is causing instability. Edward

Salut @delfine Fichier CSV en pièce jointe... CONDUITE 1 13032022 EMPREINTES LOUDUN final Percent.csv Edward

Salut @delfine Fichier CSV en pièce jointe... CONDUITE 1 13032022 EMPREINTES LOUDUN final.csv Edward

Hi @Joshdd The Equinox Fusion 140 is already included in the latest software for FLX S consoles, under the "Prolight" manufacturer. If you cannot find this fixture under "Prolight", I would recommend updating your FLX S console's software. If you would like more information regarding software updates, please let us know. Edward

Dear All, We have recently updated our Capture demo files to Capture 2022. Please click the link below to find out more about Capture 2022... https://www.capture.se/Products/Capture Please click the link below to access the updated Capture files, updated ZerOS show file, and instructions... https://zero88.com/manuals/zeros/networking/connecting-to-capture There is still time to register for tomorrow's ZerOS Online training session, that discusses using and configuring ZerOS & Capture... Click here to register. If you have any questions, please do let us know. Edward

Hi @droiddk Pleased to hear you are regularly using FLX S24. There are currently no plans to change the "Fader Controls" functionality for Effect. Currently Fader Controls Effect allows you to crossfade to the recorded effect, by fading both speed and size. Without both parameters being controlled, you would not be able to crossfade to it. We would like to add separate Effect Rate playbacks, to control just the speed or just the size of a recorded effect. This would mean you had a playback for the effect's intensity as you do now, and then another playback for speed or size. This would behave very similar to how the Speed Override control does now for adjusting effect speed, but could be assigned to a specific effect. Edward

Hi @WOGLES Welcome to the Zero 88 Forum. I have just replied to your email... Hi Wogles, Please click the link below to download the fixture file for the Lightmaxx Vega Spot 60… https://zero88.com/fixtures/legacy-library/Legacy%20library%20(gft41.0)/LIGHTMAXX/Vega%20Spot%2060.ift Please click the link below to download the fixture file for the Lightmaxx Vega Spot 90… https://zero88.com/fixtures/legacy-library/Legacy%20library%20(gft41.0)/LIGHTMAXX/Vega%20Spot%2090.ift Once downloaded, please save these files to the root of a USB drive and plug into your console. You will then be able to assign these fixtures from your USB drive. I hope this helps. If you have any questions, please let us know. Edward

Salut @delfine Aucun problème du tout 🙂 Edward

Hi Andy, Would you be able to confirm which mode you are using them in? Edward

Salut Delfine, Veuillez trouver les fichiers joints... GHILLIES DANSEURS AUTONOMIE VILLIERS14.csv GHILLIES DANSEURS AUTONOMIE GIEVRES.csv Edward

Hi @AndyJM Welcome to the Zero 88 Forum. What mode are you operating these fixtures in? Have any settings been changed on the fixture itself, such as Dimmer Curve? If you try addressing your fixture to something completely out the way of other fixtures (such as DMX address 401 if free), does the fixture continue to glow at a low level? Edward

Hi Eric, To clarify, ZerOS 7.10 is available for Solution consoles. If you email fixturesupport@zero88.com and share a copy of your fixture's manual, we are still able to create and provide fixture files like we used to. We aim for same-day turnaround for simple fixtures. Edward

Hi @Paul Bennett 211 As @kgallen mentions, it may be easiest to just delete these playbacks and re-record them, as it sounds like they are currently both fighting over the same fixtures. Do feel free to forward your original support email thread along with the latest copy of your show file to support@zero88.com, and we will take a look. Edward

Hi @van den abbeele Eric There are no known stability issues running ZerOS 7.10 software on FLX consoles. Edward

Salut @delfine, Merci d'avoir effectué ces tests. Veuillez envoyer une photo du numéro de série de votre console par e-mail à support@zero88.com, et nous serons en mesure de vous conseiller. Hi @delfine, Thank you for carrying out these tests. Please email a picture of your console's serial number to support@zero88.com, and we will be able to advise. Edward

Salut @delfine, Désolé pour mon retard de réponse, j'étais en vacances. Je vous ai envoyé ces fichiers le jour même où vous les avez demandés, mais j'ai remarqué que les e-mails ont rebondi. Ceux-ci ont été envoyés à l'adresse e-mail enregistrée sur votre compte de forum. Veuillez envoyer un e-mail à support@zero88.com, avec la meilleure adresse e-mail à utiliser pour vous contacter, et je transmettrai ces fichiers. Hi @delfine, Apologies for my delay in replying, I have been on holiday. I sent these files to you the same day you requested them, however I have noticed the emails bounced. These were sent to the email address registered to your forum account. Please email support@zero88.com, with the best email address to use to contact you, and I will forward these files. Edward

Hi @van den abbeele Eric I have just replied to your email regarding your questions. Edward

Hi @Jouper Vectorworks Vision can be controlled using either the Art-Net or sACN control protocols… https://www.vectorworks.net/en-GB/vision FLX can output either of these protocols, so FLX can be used to control Vectorworks Vision. (Phantom ZerOS could also be used to control Vectorworks Vision when unlocked). Hope this helps. Edward

Hi Steve, I’m on holiday at the moment, however my colleague Keith will be able to help you out. If he hasn’t got to your email yet, you can give him a nudge on +44 (0)1633 833101 Edward

Hi @CestM0i64 That’s great, really pleased to hear it. Move On Dark won’t be able to look ahead into playbacks that are set to be triggered. If fixtures need to be prepped ready for when they are used in triggered playbacks, I would recommend recording a cue “0.5” in each of your triggered playbacks. This cue could prepare your fixtures ready for when they are used, and the first cue of the playback could then follow on afterwards automatically. Hope this helps, Edward

Hi @aussieh We often reply to fixture requests the same day, including throughout the pandemic. If you haven’t received a reply, it is likely your email went into our mailbox quarantine. Apologies for this. Please forward your original email to fixturesupport@zero88.com, and include your console type (“FLX S48”) in the email subject. That way we will be able to find it. If you have any questions, please let us know. Edward

Hi Alex, For information on naming cues, please see the link below… https://zero88.com/manuals/zeros/cues-playbacks/naming Across all consoles, you can press and hold SETUP, and tap a group, palette or playback to be able to name it. On FLX, you also have the option to tap NAME, and then tap an item. Hope this helps, Edward

Hi @Paul Bennett 211 Really pleased to hear you got to the bottom of this. @Davidmk - thanks very much for your support 🙂 Edward