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Edward Z88

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Posts posted by Edward Z88

  1. Hi @kgallen

    1 hour ago, kgallen said:

    Edward, would you be able to elaborate on the conditions for this issue occurring and if there is a workaround when using 7.13. I have a large/complex show coming up in October so I would like to be up to speed with handling this.

    You will only encounter this if you are using fixtures with a colour temperature parameter, that has a single continuous colour temperature range. If you are using fixtures without a colour temperature parameter, or you are using fixtures that have a colour temperature parameter with discrete presets, you will not encounter this.

    The work around is to simply apply the filter twice. This then applies the filter to the first selected fixture's colour temperature parameter.

    Edward

    • Thanks 1
  2. Hi Simon,

    16 hours ago, SimonH said:

    Is this a thing or are you referring to the list of wants?

    when I said list I meant the one you were working on not our would be nice list. 

    Custom desktop layouts is on our roadmap. There are many factors that decide the order of the roadmap, one of which being the votes in this forum thread.

    Edward

  3. Hi @Gerran

    ZerOS 7.11 software introduced a new Colour Mixing system. Please watch the video below if you'd like to learn more...

    One of the features of the new colour mixing system, is that ZerOS can now factor in colour temperature parameters. ZerOS will use colour temperature parameters that  have a continuous range from one colour temperature value through to another. ZerOS will not use colour temperature parameters that have discrete temperature "presets".

    On 9/24/2022 at 2:54 PM, Gerran said:

    The inifinity Fixtures have a dedicated colour temperature channel in the DMX chart, but when I select a colour from the LEE library, the colour temperature is changed.

    According to the fixture's manual, the Colour Temperature parameter allows you to adjust the fixture's light output from 2000K @ 0 to 8000K @ 255. ZerOS will therefore use this parameter when using the various colour mixing tools, including LEE filters.

    On 9/24/2022 at 2:54 PM, Gerran said:

    Another issue we noticed is that the LEE colours for the Infinity fixtures are not even close to the supposed values. LEE 106 for example should be red, but the light output is orange/yellow. 

    My guess in this situation is that the Infinity fixture's Green LEDs are more intense than ZerOS expects at the low end. After applying the filter, you will therefore need to dial down the level of Green using the encoder wheels to fine-tune the colour. You can then save the custom colour as a colour palette, to quickly recall your shade of red.

    On 9/24/2022 at 2:54 PM, Gerran said:

    The same behaviour is observed with the TourLED's, but with the dedicated 'white' channel. So when I adjust for example red and blue encoderwheels below a certain value, white value is lowered as well. 

    To confirm, are you using the "Expolite TourLED Pro 28 Zoom"? I am not able to replicate the behaviour you describe in ZerOS 7.13 software. Adjusting the fixture's red and blue encoder wheels, correctly does not affect the fixture's White parameter. When using the onscreen RGB colour faders, these do correctly adjust the fixture's white parameter.

    On 9/24/2022 at 2:54 PM, Gerran said:

    Last issue (for this post): when a group of the same fixtures is selected and given a colour from the LEE library (and the colour temperature value is adjusted with that for some reason) and after that another colour is selected, all the fictures get new colour (expected) and termperature (why?) values EXCEPT the first fixture in the group. That fixture only gets new colour values but remains the temperature value of the firstly selected colour. 

    Thank you very much for the description of this behaviour. I have been able to replicate this issue, and can see that the colour temperature parameter of the first fixture in the selection occasionally does not change upon applying a filter. This issue is logged as reference number ZOS-11120 on our system, scheduled to be fixed in the next software update.

    On 9/25/2022 at 8:24 AM, Gerran said:

    After the update to ZerOs 7.12 I've changed all fixtures with the new profiles available in the library.

    If you wish to control these fixtures in the "legacy" method, with the Colour Temperature parameter not used by the colour mixing, the original versions of these Infinity fixtures can be downloaded from the links below...

    Once downloaded, you can save these files to a USB drive. You can then load each file into the console from the USB drive. You can then patch the loaded files, which will be displayed in red text, rather than using the library fixtures.

    I hope this information is helpful. If you have any questions, please let me know.

    Edward

  4. Hi @Gerran

    I'll be able to provide a more detailed reply when I’m next in front of my computer, however based on your initial description it sounds like you may be using the fixture from your show file, rather than the fixture from the latest software. 

    If you have loaded in a show file from an earlier software version, ZerOS may use the fixtures from the show file, instead of fixtures from the library. Within the Fixture Schedule, you should see the option to convert/change this fixture, to replace it with the latest version from the library. 

    The colour control should behave as expected. 

    Let us know if you have any questions.

    Edward

  5. Hi Simon,

    7 hours ago, SimonH said:

    The instructions on here say to return to factory settings press reset button and cycle power but there isn’t a reset button or any button for that matter. 

    As the Gateway 4 supports LLRP, we have hidden the Reset button away, to try and avoid people using it. If you must reset the Gateway 4, there is a secret hole down the outside of one of the XLR connectors, which a pin can be inserted into to reach the reset button.

    If you have any questions, please let me know.

    Edward

  6. Hi Simon,

    3 hours ago, SimonH said:

    I’ve just received my new gateway 4

    Really pleased to hear you now have a Gateway 4.

    For information on configuring Gateway 4, please see the link below...

    https://www.zero88.com/manuals/gateway4/configuration-2

    For information on configuring Gateway 4 from FLX, please see the link below...

    https://www.zero88.com/manuals/zeros/setup/devices/art-net-devices

    Let me know if you have any questions.

    Edward

  7. Hi Ian,

    Glad you were able to use a different USB drive. Is the Corsair drive in a different format?

    6 minutes ago, Ian_p said:

    I used the new fixture creator to build a template for my Stairville Pro Bar 16x10w straight onto the desk - all good!!

    Really pleased to hear it!

    Let us know if there’s anything else you need. 

    Edward

  8. Hi @Ian_p

    1 hour ago, Ian_p said:

    I have downloaded the 7.13 update file to a usb, ensured it is unzipped and not in a subfolder - but when I attempt to view the usb from the console, I see no list of files...

    Am I missing a step...? There are other files on the usb, the console sees no files at all....

    If you tap SETUP -> Save, under "Device" you should see a removable device. If you see <No Destination Devices>, please tap Refresh. If your device then appears, you should be able to choose Load, and see the files on your drive.

    If you have any questions, please let us know.

    Edward

  9. 3 hours ago, Ed75 said:

    The reason for these questions is I might consider searching for a Solution, because there is no need to switch pages then, between channel and playback mode, because of the seperate playbacks. Which is a little pain for me on the FLX range

    If the only reason for looking at a Solution console is the separate Channel and Playback faders, it might be worth taking a look at the ZerOS Wing instead...

    https://www.zero88.com/control/wing

    This can then be plugged into your FLX S console via USB. ZerOS Wing will not increase the number of Channels or Playbacks your console can control, but would allow you to set the ZerOS Wing faders to Channels, and the console faders to Playbacks for example, to access both at the same time.

    For more information on ZerOS Wing, please see the link below...

    https://www.zero88.com/manuals/zeros/zeros-wing

    Hope this helps.

    Edward

  10. Hi Simon,

    9 minutes ago, SimonH said:

    If I create a default show file from this and then a company change the addresses and modes can I then load this show and press recover rig and it should reset the RDM fixtures back to that show file?

    Yes - that is correct.

    Currently, that show file I sent only includes RDM information for the modes the fixtures were discovered in. It does not know about the fixture's other modes. This means you will not be able to remotely change the fixture's modes to something else.

    For optimum results, ZerOS needs to have each of the fixture's modes in the library with RDM information. If you contact Chauvet support, they may be able to list the "RDM Personality IDs" for each mode of these fixtures. This information can then be added to fixture files and sent to you for you to load in.

    Edward

  11. Hi David,

    1 hour ago, Davidmk said:

    My biggest problem with it is getting the desk to control the live view. Even though I've had it working when I shut down both desk and laptop overnight I have a Dickens of a job getting it going next day. there must be a right order to start Capture and the desk but whichever way I do it I seem to have to restart both of them a couple of times to get the link going.

    Capture is pretty good at detecting incoming DMX data. There is not a certain order you need to start Capture and the console in. If you're having difficulty, there are a few things to try:

    • Firstly, ensure Capture PLUS Capture Presentations have the necessary permissions to communicate through the Windows Firewall. You should have received this option upon running Capture for the first time.
    • Secondly, you can force Capture to listen to a particular network interface. To do this go to Window -> Universes -> More -> Connectivity Options. In here, you can double click on the IP Address field for the protocol you are using, and force Capture to listen to a network interface, such as your Ethernet or Wi-Fi, rather than automatically detecting.
    • Thirdly, if you have anti-virus software installed, either temporarily disable it, or try to stop the anti-virus software from analysing Capture communications. I have personally never had a problem with Windows Security anti-virus preventing communication with Capture.

    If this still isn't helping, please let me know, and we can investigate further.

    Edward

  12. 2 minutes ago, kgallen said:

    I can't afford another one! Anyway Capture integrates properly with FLX (i.e. it's 'your' fault I bought it in the first place 🤣 )

    OK fair enough, I'll take the blame for your frustrations 😆

    The Capture team are great, so if you have any specific "how-to" questions, I'm sure they'll be more than happy to help.

    Edward

  13. Hi Kevin,

    30 minutes ago, kgallen said:

    Aside from using Dockhouse have you actually built your own stage and rigs in Capture (application possibly outside of Z88)?

    Yes - for our recent Trade Shows, I have created a "Trailer Stage" visualisation project from scratch, which uses a fully VL rig...

    TrailerStage3.jpg

    Edward

    • Like 1
  14. Hi Kevin,

    5 minutes ago, kgallen said:

    I must confess to struggling with using Capture a bit - not the FLX interface, just the software itself. I find it rather awkward and clunky to use when others seem to sing its praises. I need to persevere more. It would probably be more convenient to use it coupled to Phantom which I've not ever done, but of course this is the setup you use fir the training.

    As you may know, personally I get on really well with Capture. In case you haven't come across it, a playlist of Capture 2019 tutorials is available here...

    https://youtube.com/playlist?list=PLPyD1ylvBYvTTP8iSw9Ws7zbOTL3Ec79K

    6 minutes ago, kgallen said:

    Thanks as ever for the prompt and comprehensive feedback, much appreciated. There will however be more daft questions in due course!

    No problem at all!

    Edward

  15. Hi Kevin,

    1 hour ago, kgallen said:

    One follow on question, once the effect based on horiz line is running, would I then be able to layer on top, a little bit of (say) circle in order to get the fixtures swinging downstage a little so the movement is "2D" rather than "1D"? I'm pretty sure I can do this and the Effect button will cycle me around the "overall" then separate e.g. speed parameters for horiz and circle. Instead of circle, maybe a little vertical line, because it's operating on top of horiz line will be a little easier to contain? What do you think?

    Good question. It is not possible to have multiple movement effects running on the same fixture at once. This is because movement effects cannot be layered - you will find if you choose a new movement effect, it stops the previous movement effect. However, the behaviour you describe is correct when layering a movement effect with a colour effect for example.

    However, if you want your Horizontal Line, but with a bit of depth, you could have a play with the Effect "Rotation" parameter. A Horizontal Line effect with a 90 degree rotation, would give you a Vertical Line effect. Therefore, if you run a Horizontal Line effect, with say 20 degrees of rotation, this would give you a touch of tilt movement too.

    1 hour ago, kgallen said:

    I'm hoping that in the next week or so I will be able to set up a few movers (at home) and have a play with this and see how incapable I can be! (7.13 is on my FLX...)

    If you want to play with this without fixtures connected, fixtures 1 Thru 10 in the demo Capture file are rigged on an upstage bar from Stage Right to Stage Left. These may therefore be useful to play with...

    https://www.zero88.com/manuals/zeros/networking/connecting-to-capture

    1 hour ago, kgallen said:

    Much appreciated you taking the time to reply as I believe you're busy at PLASA!

    I returned from PLASA yesterday evening, so back to business as usual!

    If you have any questions, just let me know.

    Edward

  16. Hi @Ian_p

    11 hours ago, Ian_p said:

    just programmed a show into my new FLX, but hadn’t realised tracking is switched on. 

    On FLX consoles, there are actually two different Tracking Options. It is important to understand which tracking option you are referring to.

    One set of Tracking Options live in the Record Options. Within the Record Options, you will see "Track Forwards", "Track Backwards", "Track Both" & "Cue Only". To access the Record Options on the internal touchscreen, press and hold RECORD until the Record Options appear. These options can be changed whilst programming cues, to allow you to choose whether a new cue tracks into subsequent cues or not. 

    The other set of Tracking Options can be found in Setup -> Settings -> Record & Update. This allows you to Enable the Tracking Options, or force the console into global Cue Only mode. The default option is "Enabled". This allows you to use the Record Options window as described above, to choose your tracking option, such as Cue Only. As @kgallen warns, changing this option within Setup -> Settings -> Record & Update mid-show could change the behaviour of existing cues, and affect Move On Dark functionality.

    Therefore, the first question is, what Tracking Option are you asking about?

    11 hours ago, Ian_p said:

    what impact will there be if I turn tracking off?

    Existing cues will not be affected by changing the Record Options.

    Existing cues may be affected by changing the global Tracking mode in Setup.

    11 hours ago, Ian_p said:

    we had an issue at the dress where the face lights weren’t on in any scene, got to the end, programmed them back into the first cue, and now they are back in every cue they were missing from. 

    "Track Forwards" allows your changes to be sent down the cue stack, until a cue where your fixtures are given a new instruction. This means you can go into a cue, make changes, update it with tracking, and the changes will track down the cue stack. You can then work through your cues, and if necessary, go into a cue that is being tracked into, "undo" the changes so the cue looks how you had it, and update the cue with tracking again.

    5 hours ago, Ian_p said:

    Thinking about it - I suspect the operator had to go back a cue or two at some point and this messed up the lights. I really want to turn tracking off so if needed the op can do this without impact. 

    Tracking is a programming tool. It is not a playback tool. Therefore, the Tracking Option is used at the point of recording to choose the record behaviour. Changing the Tracking Option within the Record Options whilst running through cues, will make no changes whatsoever to the information included in the cues.

    If you want to go in-depth on tracking, please watch the dedicated Tracking video below...

    To find out more about the Record Options, please watch the video below...

    I hope this helps. If you have any questions, please let us know.

    Edward

  17. Hi @kgallen

    13 hours ago, kgallen said:

    If I had say 5 movers in a line on a (backlight) bar, what would be the easiest way to implement a move sequence, where the movers look like they are "knocking" each other on in a swing. I'm thinking this may be to use the horizontal line effect with an offset?

    Yes - the easiest way to do this would be to use Effect 20 [Horiz. line].

    Firstly, position the fixtures where you want them. The Tilt value will not be affected by the Horizontal Line effect. The Pan value will be used as the midpoint for the Horizontal Line effect. If the fixtures have Zoom, you may want to get this set now, to help you work out how much offset you'll need to achieve the "knock on" effect.

    Then apply Effect 20. It will begin to run with its "automatic offset". Then, set the Size of the effect, to define how wide the fixtures swing. You can then set the Speed. Once set, you can then fine-tune the Offset. You will probably find that the "Forward Offset" and "Backward Offset" buttons give too much of an Offset for the effect you are after. If so, you can tap "No Offset", then hold SHIFT and dial Offset until you start to get the offset you're after. Once you have tweaked the Speed, Size and Offset, tap RECORD, and tap an empty effect palette. Don't forget - by default the effect palette will not include the fixture's positions.

    I hope this helps. Let us know how you get on.

    Edward

  18. Hi Simon,

    On 9/4/2022 at 10:34 AM, SimonH said:

    Thanks Edward, Hope Plasa is going well. It's been many years since I attended.

    PLASA has been really good thank you.

    On 9/3/2022 at 3:41 PM, SimonH said:

    I have attached my test show file.

    Thanks very much for attaching your show file. This show file confirms that the Chauvet fixtures are not reporting parameter descriptions over RDM. ZerOS therefore has no way of knowing what each channel does. Each channel is therefore listed under the "Beam" attribute, simply as "Channel 1" "Channel 2" etc.

    On 9/4/2022 at 10:34 AM, SimonH said:

    Shouldn't the fixtures work with this basic personality? 

    You will be able to control the fixtures using the "Channel" parameters under Beam, but this will not tell you which parameter does what!

    Please find the updated show file attached...

    RDM Test Z88Edit.zos

    I have taken the RDM information from the detected fixtures in your show file, and added this information to the latest versions of these fixtures from the library. I have then converted the fixtures in your show file to use the updated versions.

    Please try this, and let me know how you get on.

    If you have any questions, please let me know.

    Edward

  19. Hi Simon,

    Thank you for attaching your show file. 

    What I suspect has happened here, is ZerOS has looked at the RDM information of the detected fixtures, but hasn’t been able to find a fixture in the library with matching information. It has then built a basic fixture personality based on the information it can obtain over RDM. This is most likely because the fixture manufacturers haven’t included the RDM information in their manuals, and so we haven’t included this in the library. 

    I am at PLASA Show for the next few days, but will take a look at your show file when I’m next in front of my laptop, which should allow me to view the RDM data of the detected fixtures. I’ll then be able to add this to the fixtures in the library, allowing ZerOS to patch the fixtures from the library, rather than creating a simple fixture personality. 

    If you have any questions, please let me know. 

    Edward

  20. Hi Simon,

    46 minutes ago, SimonH said:

    we have just bought some new wall mount Swisson dmx splitters that allow RDM transmission and have put the first one in direct from the dmx port on the back of the desk. 
     

    the RDM light on the side of the Swisson is doing the same thing as the Artnet device which makes me think that the desk isn’t outputting RDM all the time. 

    When RigSync is enabled, it will continuously scan for new fixtures. Please ensure that RigSync is enabled globally, and also ensure that it is enabled on the DMX Output you are using. To do this, tap SETUP -> Universes, and scroll down to the Desk Universe that your DMX Output is sending. Within that Desk Universe, you can ensure that RigSync is enabled for the DMX Output.

    If RDM is enabled on the Transcension gateway, try plugging the Swisson splitter into one of the Transcenion's outputs. What does the Swisson indicator LED display?

    Edward

  21. Hi @drscoop

    Hope you’re well.

    27 minutes ago, drscoop said:

    Am I right that the FLX S desks don't support MIDI in, for example to trigger playbacks via a Launchpad or similar?  I wondered if there was any alternate way to create a more "buskable" surface for mini festivals etc.?

    FLX S consoles are currently limited to four trigger methods:

    The standard FLX console would be required for MIDI functionality.

    We have received a lot of requests recently for the OSC protocol, so this is high on our priority list.

    If you have any questions please let me know.

    Edward

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