Edward Z88

Shhh... https://common.zero88.com/a-z

I'm guessing you are referring to this page here... https://www.vari-lite.com/global/support/where-to-buy This page used to be map-based, but was not functioning how we wanted it to. This was actually changed last week to be in the table database format, and the website team are transitioning our distributor data to it. You therefore came across this page at the worst possible time! On the Vari-Lite site, if you need a spare part, you MUST go to the relevant product page first: Search for your product Click on your product Click Spare Parts This is exactly how the "old" Zero 88 website worked too, having discontinued the less-than-ideal knowledgebase site several years ago. Yes - a 42w 4 pin XLR PSU is still part number 5537500

Hi @dramatechws Sounds like settings have been changed in your show file. By default, raising a playback will change the recorded fixtures to the recorded colour, as expected. As @kgallen mentions, there could be various factors contributing to this behaviour, so a show file would be helpful. Based on your description, the most likely candidate could be that "Release On Lower" has been disabled for the playbacks. This means the playbacks never release after having been used for the first time, meaning it is impossible to "re-trigger" them, because they've already been triggered.

With the external touchscreen connected, please go to the calibration screen. Then tap the first point. If there's no response, tap the UPDATE key, wait 3 seconds, and then try again. If there's still no response, please could you remind me of your touchscreen model?

Yep that’s the one. What happens if you attempt to calibrate the monitor?

Hi Alex, No - this is a FLX S48 hardware-specific issue. If you go to Z -> System Information-> System Info, can you see the touchscreen listed as a USB device at the bottom?

Hi Dave, Brilliant - pleased to hear it. It is possible to configure playback buttons, so that they solo when pressed, rather than flash. This means you don't have to hold the Z/SHIFT key to access solo. To set a playback's button to solo, hold SETUP and tap the playback button you wish to configure. Then from the Button Function options at the bottom, choose Solo. Hope this helps,

Hi @Petera We are aware of a compatibility issue in ZerOS 7.13 software, that can prevent certain models of external touchscreens from calibrating on FLX S48 consoles. It sounds like your touchscreen is one of the affected models. This compatibility issue will be solved in ZerOS 7.14 software once released. If you would like to try an early-access beta version that includes a fix for this issue, please let me know. This compatibility issue is not present in ZerOS 7.11 software. Therefore, if you would like to roll back your console's software, please let me know, and I can share installation instructions. Please note that there is no guarantee show files saved in ZerOS 7.13 can be imported into ZerOS 7.11 software correctly. Sorry to hear the rear USB port on your console doesn't seem to be working. Do you have a low power USB LED desk light you can try connecting to the rear USB port?

Do you have a copy of your show file, prior to removing the light? If so, please email this to support@zero88.com, along with step-by-step instructions of the process you attempted. We can then investigate why this wasn't giving expected results. Please let us know if you have any questions.

I've removed the bracketed text completely from the "Intensity Wheel" section, because the example which then follows is more helpful. I think I disagree - when you say "@ - 50 ENTER", you are saying "take these lights to 50% of their current level".

That is correct. Added - https://www.zero88.com/manuals/zeros/selection-and-intensity/intensity-wheel In ZerOS you have "Absolute" and "Relative" encoder control. When you adjust an "Absolute" encoder, the parameter of all the selected fixtures snaps to the level of the first fixture. The encoder then dials all parameter levels up/down together @ the same value. "Relative" encoder control means if you spin an encoder 50 values clockwise, you are "adding" 50 values to whatever the parameters are currently doing, keeping the different parameters "relative" to one another.

The Intensity Wheel and Scaling Syntax do not work in the same way. The intensity wheel adjusts values relative to one another. Scaling syntax scales. For example: Set fixture 1 to 100%, and fixture 2 to 50%. Dial the intensity encoder down to 50%. Fixture 1 is @ 50%, and fixture 2 is @ 0%. The intensity wheel has taken the value of the fixtures down by the same amount. Set fixture 1 to 100%, and fixture 2 to 50%. @ - 50 ENTER. Fixture 1 is @ 50%, and fixture 2 is @ 25%. The syntax has taken the intensities down 50%.

Within the Z Key chapter?

Good spot! Fixed. This actually got broken back in November 2021, when the "Intensity" chapter of the manual was merged with "Selection", to become "Selection & Intensity"... https://www.zero88.com/manuals/zeros/selection-and-intensity

Hi @discover Please search for the apps on the Google Play store, and attempt to download them again. You should now be able to download and install them. Please let us know how you get on.

Hi Kevin, For now, we'll have to say no. The online manuals platform was created by an external web developer, so we would need a business case to reopen this. As mentioned when we initially created the platform, the "Next", "Previous", and "Up" buttons we first implemented were not working how we wanted, so we had to remove them. If we receive further requests for this, we will of course investigate.

Hi Dave, If you hold Z/SHIFT, and tap a playback’s button, this will “Solo” the playback (if the playback only contains a single cue). Does this achieve what you’re after?

Hi @Jouper There is not a key equivalent to the FLX Z key on Solution consoles. What would you like to achieve/what function would you like to access?

There is no way of setting a playback "minimum" level. The playback fader will take the intensity level of the current cue down to 0%.

Hi @Jouper If when you lower a playback fader, you want your fixtures to stay on @ 30%, you could program another playback with your fixtures recorded @ 30%. Then, you can raise this playback fader to full, and leave it. With this playback up, the lowest value that these fixtures can then be taken to by your cues is 30%. I hope this achieves what you're after.

Hi @emilie Welcome to the Zero 88 Forum. The LumenRadio CRMX Nova TX is a single universe wireless DMX transmitter, with no Ethernet functionality... https://lumenradio.com/products/crmx-nova-tx/ You can therefore plug the DMX output from the console into the CRMX Nova TX's DMX input, to transmit the universe wirelessly. If your device has an Ethernet port, please could you link to the product's webpage, so we know exactly which unit you have? What network protocol are you trying to use?

Haha that would have been a much more interesting way of doing it! I did it the boring way and looked in our brand guidelines 😆

After loading in a show file, tap Z/Shift -> System Information -> System Text. In here will be a line of text, that states the show file version the loaded show was saved in.

Done. Let me know your thoughts on the changes.

Hi @alg Can you confirm your FLX S48 is running up to date software? If there are no address conflicts, RigSync should leave start addresses as they are. As @kgallen mentions, you can remotely readdress your dimmer channels from the console using the Fixture Schedule, in exactly the same way you would readdress a “normal” fixture. Once you have addressed them how you need, the patch information will be stored in the show file on the FLX S, meaning that FLX S will remember “the address of channel 5 of dimmer 2 is x” for example.