Edward Z88

Hi Denys, The current version of Fixture Tools is 2.6 available here: http://zero88.com/support/index.php?/de/Knowledgebase/Article/View/49/0/zero-88-fixture-tools---version-26 Kind regards Edward

Hello, Just so you know, in ZerOS 7.9.2 you can still update palettes and groups by pressing and holding their respective MFKs. I'm sure you've seen the training video, but just in case you haven't the YouTube link below gives an overview of the operation changes of Solution, which also applies to your Leapfrog 48: ZerOS 7.9.1 was for FLX and Orb consoles only, therefore it isn't compatible with Solution/Leapfrog consoles. For Leapfrogs the software release before ZerOS 7.9.2 is ZerOS 7.8.2.39 which you can get here: http://zero88.com/support/index.php?/Knowledgebase/Article/View/366/156/ The link is for FROG2 as ZerOS 7.8.2.39 is what it runs, but if you run the USB creator and format a memory stick (preferably a Zero88 memory stick), and then boot the Leapfrog with the memory stick plugged in it will install the software. Hope that helps, any queries let me know. Kind regards Edward

Hello, I've had a play with your showfile and this looks to be a software issue- we will look into fixing this (reference ZOS-8046). To avoid this issue, what I would recommend is (double press CLEAR) raising only Playback 50 and selecting channels 25>31. Press COLOUR, tap the screen above the first encoder which says "Red" and you should see "Tag [Red]" come in the command line. Then press UPDATE, select "Remove" from the Update Option window (press and hold Update so that it comes in the internal monitor), then Press Playback 50's button. This means you just have 47% green on this fader and have removed the red, and so now to create your green you just leave both Playback 49 and 50 up, and then when you want to fade the Orange out pull down both faders. Hope that helps, any queries let me know. Edward

Hi James, No I'm afraid not. Jester doesn't have Networking capabilities for visualisation streams/ Art-Net/ sACN, therefore that wouldn't be within the scope of PhantomJester. Edward

Thanks Ian, Yes after resetting the console this error message will clear and you will be back up and running. Edward

Hi Mike, As per ZerOS 7.9.2, these are set in tabs along the top of Edit Fixtures in SETUP. There is a dedicated tab for Topset, and Pan/Tilt Swap comes under the Alignment tab. Hope that helps, Edward

Hello, Error 004 on a Jester most likely means the internal battery has died. Changing the battery in a Jester is a simple fix, and the battery's can be purchased in most hardware shops. If you're confident you can open up the Jester, it's a CR2032 coin battery to replace. Edward

Hi Brian, No there is not a visualiser for Phantom Jester. The way Joseph hooks up his Jester to the visualiser in his YouTube videos is the only way of doing it: DMX from Jester converted to Art-Net/sACN and input into a PC running visualisation software. Kind regards Edward

Hi Jan, What software is currently running on your LeapFrog 48? On the basis you are using the newer ZerOS LeapFrog console in the Outputs Window tap Other Windows -> System Information and this will display the software version. We recommend updating to the latest version which is ZerOS 7.9.2, however there are big changes to the LeapFrog in this version. For information on the software and the download click the link below... http://zero88.com/support/index.php?/Knowledgebase/Article/View/587/ To save your current show before backing up, if you are running older software tap SETUP -> Files -> Save Show Hope that helps, any queries let me know. Edward

Hello, When you press UPDATE, turn off SmartTag in the Update Options pop-up before pressing ENTER/ the Playback button. Your cue should then be updated as expected. Next time you Record/Update a cue you can turn SmartTag back on in the same window. We will update SmartTag to avoid this happening in the future. No there is no plan to bring back Chases straight into cues. I would suggest for what you want to do is program your "chase steps" on the nearest Playback fader to the Master Playback, and then trigger it from the master cue stack in your desired cue using a Macro. You can then use the Playback button to advance through these "chase steps" on your new playback once its triggered, and then press your Master Playback Go to advance to the next cue containing a Playback Release Macro of your new playback. You can repeat this on different Playbacks if you need several different chases or stacks to be triggered by the master. Hope that helps, any queries let me know Edward

No worries glad you got it all up and running! Edward

Hello, Thanks for that, we'll look at adding that to the knowledgebase. Edward

Hi Michael, The brightness attribute is applied automically to the console encoders/wheels dependant on the console model. For example the old Frog series fixture control had a dedicated BRIGHTNESS attribute for the Dimmer, whereas on the Solution consoles this is included under the POSITION attribute. Therefore this cannot be set in the Fixture Type Editor. Hope that helps, Edward

Ok great, Instructions on how to fit it can be found here: http://zero88.com/support/index.php?/Knowledgebase/Article/View/359/0/leap-frog-48--96-smptemidicanremotes-upgrade-kit---fitting-instructions---issue-1-en You can purchase the card from your local distributor: http://zero88.com/distributors/uk/index.shtml Edward

Oh ok thanks for letting us know! Glad you're up & running! Edward

Hi Pinky, To create this effect I would select my lights and set their intensity, and apply the "Smooth" Effect palette, and then dial the "Size" parameter down so the effect is just rippling around your set intensity value. You can then hold SHIFT + dial the Offset parameter encoder. Remember if you hold SETUP + tap EFFECT you can change the behaviour of the encoder when you hold SHIFT (different Fan options). Edward

Hi Mac, Pinky's issue was the internal touchscreen wasn't working, not an external monitor. Edward

Haha it's a bit different if it fails after hours of use; as opposed to not working fresh out the box! Edward

Hi Mike, Just replied to your support email. As Kevin says you will have to go back to the dealer/distributor you purchased the console from for them to take a look, and give you a replacement. Edward

Hi Mac, I'm more than happy to help you with this, I'm sure others on the forum will be too! If you think it would help you're welcome to come to the office and I'll give you some one to one training. If you'd rather do it in the comfort of your own home I'm happy to do Skype calls, just let me know what works best for you. Feel free to PM me or send an email to my address below... Kind regards Edward

The way that the console knows how to apply colour wheels to the auto-palettes is within the "Details" tab when creating the fixture, where you can set RGB values for each slot of the colour wheel. If you download the Fixture Editor software from the website you will be able to load the fixture in and see the RGB values applied for each colour slot in the Colour Wheel Details. Hope that helps Edward

Hi Mac, I believe the Intimidator Hybrid 140SR doesn't have an Orange slot in its colour wheel, therefore the desk can't apply a palette to it. However to add colour wheel slots to Auto Palettes you can simply manually change the colour wheel with the encoders, press UPDATE, and tap an Auto Palette. Edward

Hi Terry, After controlling your dimmer channel with the keypad/ wheel you have to press ENTER, then when you select your fixtures you will only adjust their intensity. Hope that helps Edward

Hi Mac, Make sure you have updated your PhantomZerOS Fixture Library to v33. Then under CHAUVET -> there will be Int.Hybrid 140SR M1-> under which will be two 19-Channel modes, and the fixture I made you is one of those. Hope that helps Edward

No worries, any problems or queries just post! Edward