Edward Z88

Hi Edi, Great glad you like it, any queries just let me know. Edward

Hello, Sounds like the display PCB will need replacing. Drop us an email at support@zero88.com and we will be able to get things sorted for you. Edward

Hi Edi, Cues with SmartTag enabled at the time of recording or updating cannot have data stored for a fixture with intensity at 0%. Therefore when it comes to updating a cue and removing its intensity data, SmartTag needs to be disabled. In the guide Kevin sent you a link for, the last step applies to if your LED fixture has an intensity channel or not, it is purely there to give you a switch between RGB colour mixing on the faders, or typical colour control using the colour picker etc. Hope that helps Edward

Hi Mark, Kevin’s correct- Move on Dark will be default automatically happen without you having to think about it, where ORB XF will prep your lights for you when they aren’t lit, ready for the next cue they are on in. It sounds like as Kevin says you have SmartTag enabled, which means fixtures at 0% won’t get recorded. Therefore if you do wish to record at 0% intensity, tap the SMART TAG button so that it isn’t lit for when you record this cue. By default Move on Dark won’t prep an effect, however this can be enabled in the Stack settings. As Move on Dark reads ahead to the next cue your fixtures are used in, you are able to copy/ Move cues around and Move on Dark will continue to function. We recommend users always run the latest software, which currently is ZerOS 7.9.3 available here... This software does change the operation of ORB XF, so if you are going to update it would be worth taking a look at the document below... http://support.zero88.com/988876801 Hope that helps, any queries let me know. Edward

Hi Stefan, Preview & Blind modes are more professional features, and so for a small simplistic console, these features had to go. Thanks very much for the request, I have logged this on our software tracker as ZOS-8426. Any queries let me know. Edward

Hi Brian, Thanks very much for the request. I have logged this on our software tracking system as feature request ZOS-8425. Currently a similar way to do this is to load in "Setup & Palettes", which allows you to just load in those parts of a show file, and leave the rest of the console empty ready for programming. Hope that helps Edward

Hi both, Kevin's descriptions pretty much sum it up, sounds like leaving SmartTag enabled, and being in cue only mode (tapping "Cue Only" in the Record Options screen so that it has a red stripe next to it) will be your ideal programming method. I'll let you into a secret here, SmartTag with Cue Only enabled is exactly the same as being in "Non-Tracking" mode. However when in Non-Tracking mode, we just hide the buttons to make it less confusing. Hope that helps, Edward

Hi Fred, We don't yet have a more specific time frame yet other than the one Jon stated - looking to be Q1 or Q2 this year. Any queries let me know Edward

Hi Nick, The 24 faders on the left hand side of the console can either be channels, or what we call "Playbacks". You can assign any of these Playbacks, plus the Master Playback fader under the touchscreen to be what we call a "Grand Master" fader, which allows you to control the overall output of the console. Hope that helps, any queries let me know Edward

Hello, After redesigning the Setup User Interface, this feature unfortunately isn't working. We have logged this as software issue reference ZOS-8379, due to be fixed in the next software release. Apologies for this, if you require this functionality I would recommend installing ZerOS 7.9.2 here... https://eatonfilesharing.app.box.com/v/zeros/file/129737291044 Any queries let me know Edward

Hi Richard, You say the Skypanel’s Gateway is set to 255.0.0.0, do you mean subnet? If not what is their subnet set to (this should also be 255.0.0.0)? Have you tried disabling ArtNet, exiting Setup, reentering Setup and re-enabling ArtNet? This will do another manual search for devices. Are the Skypanels appearing in Network Devices in Setup? Hope that helps Edward

Hi Philip, What Jester are you using and dimmers are you checking? Personally to check several dimmers in one go I would address them all to DMX 1, and then that way you can test every dimmer all in one go. Hope that helps, any queries let me know. Edward

Hello, Sorry to hear this. It sounds like to software update failed to install correctly. Therefore you will need to reinstall the software, and to do this you will require an external keyboard. The guide below talks you through how to do it... http://support.zero88.com/1016899781 Hope that helps and solves the issue, any queries let me know. Edward

Hi Jimbo, Yes this is correct. Another function on the Jester to consider is Auxiliary control. Basically this allows a further 24 channels of switched control. Page 27 of the manual talks through this. Auxiliaries however don’t get recorded into your cues. Other than that there’s not really any other way of doing this, as you can only have 48 separate fader controls for your rig using the Jester 24/48- and you have 153 channels of control required. Submasters on the Jester are basically individual cues on faders. When in program mode, rather than tapping STORE to record the next available memory, tap a button under a fader, and then tap STORE. This lighting look is then able to be faded up in Run mode, using the bottom row of faders across 2 pages. Hope that helps, any queries let me know. Edward

Hi Jimbo, The Jester allows you to patch the console so that any fader can be any DMX address. A channel fader however can only be 1 (or multiple) DMX addresses at a time and won’t change patch throughout the show. When the manual describes the ability to change the patch without affecting memory data, it means you’ve got the ability to change channel fader 1 from DMX address 1 to be DMX address 256 for example, despite having recorded several cues/ submasters using channel 1. Then whenever Channel 1 was used DMX 256 is output at the recorded level, instead of 1. Hope that helps and makes sense, any queries let me know. Edward

Hello, Yes we are looking into this for a future FLX software update, this can already be done on ORB and Solution series consoles. Kind regards Edward

Hi Jon, Playbacks 8 & 9 have got "Fader Controls Position" enabled. This means position will always be scaled by the fader. Therefore when the fader is at 0%, they will be in their previous position, whether that be from another Playback or their home position. Therefore disable fader controls position on Playbacks 8 & 9 in their settings. To enter a Playback's Settings as described above hold SETUP and tap the Playback's button. If you then don't wish to see the fixtures snap to their new position, you can set a fade on this move by holding VIEW and tapping the Playback's button, and tapping the position fade cell and use the encoders to set it. Hope that helps, any queries let me know. Edward

Ok, thanks for attaching your show file, will take a look tomorrow. Edward

Hi Stefan, Glad you like the FLX S! Source, Preview and Blind mode are all removed from the FLX S to keep it simple. These features are on all the other ZerOS consoles though. Hope that helps, any queries let me know. Kind regards Edward

Haha just beat me to it!

Hi Jon, To do that you need to disable "Release on Lower" for that Playback. To do this hold SETUP and tap the Playback's button to enter its settings. Then tap the "Raise & Lower" tab, and tap "Disable Release On Lower". That way the Playback will leave them in Position, but the fader will be able to take down the intensity. To then manually release (or turn off) this Playback so that the movers return to their home position, hold CLEAR and tap the Playback's button. Hope that helps, any queries let me know. Edward

Hi Thierry, Great glad that solved it! You can find out what RigSync is be reading the article here... http://support.zero88.com/Consoles/FLX/995963301/What-is-RigSync.htm Kind regards Edward

Hi Thierry, Happy New Year! Hmm that's odd. I haven't seen this before. Would you be able to email me your show file that the graduated intensity is present in? If you could let me know which Playback is causing problems, I'll be able to see if I can replicate the issue. Kind regards Edward

Hi Jason & Derek, They should be available for download today. Kind regards Edward

Hello, On FLX consoles, the cue list window can only be in the bottom half of the Programming Desktop on the External Display, or in the Internal Touchscreen when the External Monitor is disabled in System Settings. In ZerOS 7.9.3 we made improvements to connection settings which meant a new app was necessary. There was an iOS app update over the weekend which brings support for older iOS devices. Check to see whether the update is available for you in the App Store. Hope that helps, any queries let me know. Edward