Edward Z88

Hi Jim, My first thought would be to take a look in the Playback Settings. Access these by holding SETUP + tapping the Playback’s button. Under Raise & Lower, what is the trigger level set to? If you disable Release on Lower, do you still see the problem? Edward

Hi Mitchells, If you want to keep the new LED pars separate, I'm guessing they're going to be doing different things to your existing 8 fixtures, so you'll need to edit your cues for this anyway. Otherwise you can do as Jon suggested, and pair your new fixtures up to your existing fixtures, adding an extra DMX address for each existing fixture, so that you have 2 fixtures responding per channel. Edward

Hello, If you mean copy say channel 1 fixture to 2 so that the same fixture type is patched on multiple channel numbers, you aren't able to do this. You would have to go to Add Fixtures, and patch the new fixture in. If you mean can you copy fixture information from one to another, this is only available on our ORB series consoles. Edward

Hi Martin, The console will always put your cues in to the greatest value it can. Therefore to record the very first available point cue you would have to type .01, rather than .1 - which although the second decimal place is missing is in fact .10, as that is the tenth point cue available. This tidies up the programming, so that every time you have a single point cue between 2 cues you just see .5, rather than .50. Hope that makes sense, Edward

Hi Kevin, Many thanks for your comments. In a future software update, we are going to be improving the FLX copying, and also bring the "Move" functionality. Currently regarding copying groups, once you've tapped GROUP at the start of the syntax, you don't need to tap it again. For example GROUP 1 COPY 2. This saves a button press, but I appreciate your suggestion is a little more user-friendly, rather than fully syntax based. Edward

Hi Kevin, This is something we can look into. Whenever we're experimenting with fixture files, we'll add a version number to the end of the fixture's mode to see which is which. I'm guessing you have many separate User Files for other fixtures on the console, which is why you don't want to Clear all from the desk- currently there is no way to remove an individual fixture from the library. Using Clear Fixtures from Clear options will remove all user fixtures from the console unless they are currently patched, in which case they will be left in the library. Edward

Hi Tribo, Great, no problem! Any queries let us know. Edward

Hi Kevin, The main aim is to use the knowledgebase search bar at the top, or hopefully they should appear in Google searches too. However, you should also be able to find them under the console's article list. I have gone through and updated this, so their should be many more now listed for FLX. Edward

Hi Tribo, As Kevin suggested, make sure the battery is healthy. Software updates will not be installed if the console is losing its Date/Time. If you have replaced the battery recently and are still experiencing error messages whilst trying to update the software, format the floppy disk from the console. This can be found in Super User. Then plug the floppy disk into your PC and simply drag the software file onto the floppy. Hope that helps, let us know how you get on. Edward

Hi Erics, Thank you for your comments. In relation to this, I have made a knowledgebase article covering these different options. Please see here... http://support.zero88.com/1077997011 Any queries let me know Edward

Hi Tribo, No worries, let me know whether you need any advice on adding Virtual Intensities with the Fixture Editor. Edward

Hi Tribo, This is probably down to the fixture file. Most RGB fixtures that don't have a dedicated Dimmer channel have a Virtual Intensity, which allows the console to scale the RGB values as if the fixture has an intensity. If this is a fixture in the current fixture library let me know which one it is, and I'll go in and edit the file so the fixture does have a virtual intensity. As a separate note, for Virtual Intensities to work on Fat Frogs you need to be running the latest version of FrogOS, version 10.12 available here... http://support.zero88.com/975242041 This will also allow the submaster faders to fade the colour up. You will however still see colours snap if you fade red of one fixture up over the top of green on the same fixture for example, as the Colour attribute uses Latest Takes Precedence rules. Hope that helps and makes sense, any queries let me know. Edward

Hi Eddie, I updated your software last time I was at Pump House, so you should be on ZerOS 7.9.4. What version are your apps? That's interesting disabling Art-Net solved the issue. Were you using Art-Net? Were any other networking protocols enabled? Edward

Hi Erics, We call this Toggle a "Latch", however we ignore the fader level, and take the output to the programmed values. "Skip" is what we would call "Go "Snap". Edward

Hi Both, Derek- apologies, I didn't see your topic dated May 1st. Also just to confirm, the latest version of ZerOS is 7.9.4, available here... http://zero88.com/forum/files/file/17-zeros-794/ Can you confirm what version of the apps you are running? We are in the process of testing the latest version of the Monitor and Remote apps that we're hoping to release soon. Any queries let me know. Edward

Hi Erics, Setting the button function to "Latch" will always take the Playback data to the level it was at when it was recorded. Therefore in your case it will take the strobe to 255 irrespective of the fader level. If you want to use the fader to preset your Strobe rate, and then tap the button to activate it you will have to choose either "Go Snap" or "Go Fade" as the button function. To then turn the strobe back off, you can press and hold CLEAR and tap the Playback's button. Hope that helps, any queries let me know. Edward

Hi Kevin, Chases currently don't let fades from a cue fade into subsequent cues. Once a cue has finished fading out, the next will play. This is of course different to a normal Playback, where you can have Auto-With cues, that allow for the previous cue to fade simultaneously/underneath the current cue. Therefore allowing chase fade percentages to be greater than 100% would allow you to have this functionality. Hope that makes sense. Edward

Hi Dan, Thank you for your detailed query. Currently there isn't an easy way to do what you're after. I have however logged this on our software tracker as ZOS-8653 as a request. To implement this, we would look at allowing for a Chase Fade percentage of greater than 100%. You could therefore set "Ramp Down" and apply a fade percentage of 400%, which would fade the step of the chase out over the following 3. Any queries let me know. Edward

Hello, Have you completed the software update, and are now receiving the message “Operating System Missing”? If so, try installing again. ZerOS 7.9.3 has now been superceded by ZerOS 7.9.4 so download this, and then try creating a bootable USB drive again by running the software on a PC. ZerOS 7.9.4 can be downloaded here... http://zero88.com/forum/files/file/17-zeros-794/ Any queries let me know. Edward

There was an issue with the fixture file that I have corrected. This fix will be included in Fixture Library version 36 when it is released. Edward

Hi Uli, We are looking at bringing the "table style" home functionality back for those who preferred the old method, but in a new way outside of Setup. Edward

Hi Eric, Home, Default and Topset values can’t currently be set on FLX S. We are looking at implementing this in the future, but in the meantime don’t forget you can save your show file, load it into Phantom ZerOS running as FLX, set your levels and save the show, and then load your show file back in to the FLX S. Edward

Hi Martin, Thanks for letting us know, will investigate when I’m next in the office. Edward

Hi Mac, Glad you sorted the problem. If it arises again, do let me know. Edward

Hello, Thank you for sending your email. One of the team should be able to make this for you sometime tomorrow. Edward