Edward Z88

Hi Eric, I understand your problem now. This is due to the sensitivity of “Auto Select Channel on Fader Movement”. This is to be revised in the next software update, to stop this happening. In the meantime if this is causing you problems, you can turn it off by tapping SETUP -> System Settings, and Disable the option. Any queries let me know. Edward

Hi Eric, When you turn a Playback into a chase, the fade times are no longer used, and are purely there for if you revert the chase back to a playback. To set the fades, go into the settings of your chase (hold SETUP + tap your chases button), and set he fade percentages. This sets the percentage of the duration of each cue that the transition is fading. If you don’t want to calculate the BPM for a chase’s speed, you can use Auto cues in a normal Playback as Kevin describes. Hope that helps Edward

Hi Kevin, The 3 steps are still working for me. When you right click on Start, what options do you get? Do you not see a "Network Connections" option? The link below shows you how to connect Phantom ZerOS will the Capture file. This can be done on a single PC without the need of an Unlock Dongle. http://support.zero88.com/988883201/Connecting-Phantom-ZerOS-to-Capture-Argo.htm Hope that helps, Edward

Hi Kevin, What part of the instructions aren't correct? This is working for me across a few different Windows 10 PCs. I have made a slight tweak to the article, but still following the same process. Edward

Hi Pete, Any screen that accepts DVI-D input should work with FLX S48 (or even HDMI input if you use a DVI-D to HDMI adapter). However if you are looking to purchase a touchscreen to connect to your FLX S48, please take a look at the article below listing all of the known compatible touchscreens... http://support.zero88.com/975056031 Any queries let me know. Edward

Hi Eric, If you don't see fade times available for a cue, it means there is no values changing from the previous cue. For example if in cue 1 you have recorded your fixtures at 100%, and you then tap record to save cue 2, you won't see any fade times, as cue 1 is identical to cue 2. Regarding fixtures selecting, do you still see the issue happening if you tap SETUP -> System Settings -> Auto Select Channel on Fader movement -> Disabled? Let me know how you get on. If it happens again, please take a picture of the Output Window and the console's faders. Edward

Hi Monster, You should find that this will behave in the same way as colour, using LTP rules. Therefore if you use palettes, and then add in a Playback, the playback gives the position, colour and beam the latest command. When you then release the Playback (pull it down to 0%), it will send the fixtures back to their defaults. What you might want to do though, is enable Fader Controls Position, and disable Release on Lower for this Playback. That will allow you to apply a palette to your fixtures, raise the Playback to fade into your programmed state, then lower your fader and you will fade back to the look you had before. To do this hold SETUP + tap your Playback, and enable Fader Controls Position so that it has a red stripe next to it. Then tap Raise & Lower -> Release on Lower-> Disabled. Click OK, and this should then work as desired. You can then repeat this for any playbacks containing positions you may wish to mix with your palettes. Hope that helps, any queries let me know. Edward

Hi Lee, Sorry to hear this. It sounds as though your console will need to be serviced. This can either be done through our distributors, or direct to us. Please find your local distributor below, and contact them regrading a repair... http://zero88.com/distributors/index.shtml Alternatively if you'd rather the console comes back to us for repair, please email support@zero88.com and this can be arranged for you. Any queries let us know. Edward

Hi Eric, Please see and reply to my comment in your other topic. Edward

Hi Zulu, Yes, for FLX S consoles to edit a cue live, go into the cue, and use the channel faders/ attribute controls to create your updated scene. When you're happy, tap UPDATE, and tap your Master Playbacks Go button. Your edits will be stored, and the programmer will be automatically cleared as the console grabs the edited fixtures and puts them into the cue. Hope that helps, Edward

Hi Both, Apologies for the late reply, we have been attending ABTT trade show. Eric, when you say you see a light randomly come on, and its channel select button light, can you please let us know what the console is displaying this as. In your Output Window, is this a Red intensity value with the channel number in an orange select box? Is there anything displayed? Edward

Hi Martin, Many thanks for your feedback. Edward

Hi Jens, Please see document below detailing changes to Leapfrog/Solution consoles running ZerOS 7.9.2 and later (latest is ZerOS 7.9.4): http://support.zero88.com/988876191 What software version did you make your show file in? We have come across an issue where if you load an old show file into a new version of software, the Trigger and Release settings for Playbacks are incorrect. This can easily be solved by holding SETUP + tapping your Playback that doesn't appear to be working -> tap Raise & Lower from the settings, and ensure Trigger on Raise and Release on Lower are enabled- this is the default. Regarding attribute fades on Playbacks, these are governed by the cue fades contained within the Playback. Therefore to access these hold MEMORIES and tap your Playback's button, and you will then be able to edit the fade times for intensity (up and down), Colour, Beam and Position. Hope that helps, any queries let me know. Edward

Hi Kevin, For those videos, we were using the free Capture presentation file, that is available to download from our website... http://support.zero88.com/1004254221/Capture-Visualisation-Software.htm For testing, we use Capture Nexum. Edward

Hi Eric, If you push your UV playback up, change to channels fader function, the UV playback will still be playing, as you haven’t released it. The shortcut to manually release all playbacks, is to hold CLEAR, and tap the FADER FUNCT. button. This will return your UV parameter to its defaults (0%). Hope that makes sense and is what you’re after. Any queries let me know. Edward

Hi Eric, Glad you got your touchscreen working, and feel like you’re getting the hang of the console. As Kevin says, it’s all about practice, and I’m sure you’ll pick it up quickly. To answer the couple of queries above: Every channel fader can have a single fixture patched to it, but it can have multiple DMX addresses. To add these tap SETUP, select your fixture, and tap Address. Then type in the extra DMX address for the fixture, and tap Add as additional address. This will give the single fixture multiple DMX addresses. The reason you faded through white into your UV playback, is due to the colour fade time. Fixtures default to white so that when you turn them on, you can see them lit. Therefore you need to adjust the colour fade time of your UV playback. To do this hold VIEW and tap your UV Playbacks button, and tap the colour fade cell and set it to 0 seconds- the default is 3 seconds. Now when you raise the fader again the fixture will be raised into UV from off. You change the fade defaults on the console, in SETUP -> Defaults -> Colour fade. Hope that helps, any queries as always let us know. Edward

Hi Derek, Great, glad you like the improvements! We’ve still got a few tweaks to make, but we’re hoping to release as soon as possible. Edward

Hi Eric, If the touchscreen still isn't working past the calibration screen, please go to Z -> System Information -> System Info, and take a picture of the screen and send it to me. This may help us see what the problem is. Regarding your LED fixture, currently Red, Green, Blue and White colour parameters are used in Colour Mixing. Any other colours (such as Amber or UV), are not used. You can of course still control these parameters using the encoder wheels, and record them into your own palettes. You can also add these parameters to the auto-palettes by updating them. To record UV to a Playback fader, select your LED fixture and turn on its intensity. Then go to the Colour Picker, and use the Value fader to dial RGBW out. Then use the UV parameter encoder to dial the UV to full, tap RECORD, and tap a Playback fader. You'll then need to adjust the colour fade to 0 seconds, so that when you raise the fader you will be in UV, rather than fade through white. This can be done by holding VIEW + tap your Playback. If a fixture has a Strobe parameter, this will be found under the Beam attribute. You can record the Strobe rate to a fader, by selecting the fixture and turning it on, and dialing the Strobe to full. Tap RECORD, and tap a Playback. Then go into the settings of that Playback by holding SETUP + tapping its button, and choose Fader Controls Beamshape. Click OK, and this fader will control the rate of the fixture's strobe. Hope that helps, Edward

Hi Eric, Can you confirm the make and model of touchscreen? In the touchscreen calibration screen, is there a line of text saying "Calibration not working?". If so try tapping UPDATE, and then try pressing the blue squares again. Edward

Hi Eric, Sorry to hear this. If you are able to press the calibration squares I see no reason why you shouldn't be able to draw on it. If you press ENTER to confirm, does touch then continue to work? What software version is your new FLX running? Depending on the age it may not be running the latest, which is ZerOS 7.9.4, available to download here... http://zero88.com/forum/files/file/17-zeros-794/ You can find out the current software version by tapping Z -> System Information. Hope that helps, let me know how you get on. Edward

Hi Martin, This feature was in beta, and hasn’t yet come to FLX in release software. We are still looking to implement this in the future. Edward

Hello, Programmer Time will fade syntax, palettes, clearing the programmer, and releasing cue stacks. To setup Programmer time, hold SETUP + tap an empty Playback, and choose Programmer Time. You can enable Page Lock on this playback so you always have it available if you wish. Click OK, and tapping SUBMASTERS will show you the fade time in the faders window. The Playback’s button will enable or disable the time. See more information here... http://support.zero88.com/1011402011/What-is-Programmer-Time.htm Hope that helps, Edward

Hi Veit, Solution consoles except MIDI Show Control, MIDI Timecode, and MIDI Notes messages. MIDI Show Control (MSC) will only trigger the Master Playback- the cue list number is not used by ZerOS, only the cue number. MIDI Timecode can be used to trigger any cue on any playback, by typing a Timecode stamp in for a cue in its settings. MIDI Notes can be used to control a single fixture. You can configure this in SETUP -> Inputs & Outputs -> MIDI Notes -> Channels. Hope that helps, Edward

Hi Andy, What version of Windows were you running on your PC? We have occassionally heard of reports of US B drives not being formatted correctly using Windows 10. Therefore if you're able to get your hands on a Windows 7 PC, it would certainly be worth a try. If that doesn't work, try following the steps below... http://support.zero88.com/998317101 You'll be pleased to hear once you're on ZerOS 7.9.4 (ZerOS 7.9.2 or later) future software updates can simply be loaded in to the LeapFrog from USB. Let me know how you get on. Edward

Hi Eric, No worries, pleased to hear you’re going to go ahead and choose FLX! As always if you have any queries let us know. Edward