Edward Z88

Hi Patrick, You will receive that message if the console has been Factory Reset. Therefore if you haven't manually reset the console before turning off, there is an issue with your desk. What software version is the console currently running? You can find out by pressing "Other Windows" in the top left of the Output Window, and choose "System Information" from the drop down. In this screen will be a line of text displaying "Software Version". The latest version of ZerOS is 7.9.4, available to download from our website here... https://zero88.com/forum/files/file/17-zeros-794/ Depending on your current software version, you may need to create a bootable USB drive, which the console can then use to upgrade the software. You can do this by downloading the software from the link above, and run the "ZerOS 7.9.4 OS USB Creator" on a Windows PC, preferably Windows 7 with full admin rights. This will guide you through the process, and ask you to a plug a USB stick into your PC. Once the wizard has completed, boot the console with the formatted USB stick plugged in, and you should be prompted to install the console OS. Have you recently received a "Non-Volatile RAM" warning message too? If so, the internal battery will need replacing. If this is the case I can guide you through how this is done. Hope that helps, if you require any further information or assistance let me know. Edward

Hi Kevin, Regarding syncing with music, is this going to be done manually, or triggered using MIDI? What audio software are you using? MIDI Timecode triggers will be able to do the work for you, especially if you configure them to run simultaneously with the audio cues- then all you'll have to do is trigger the audio cues in the correct place! 😉 How complex is each dance going to be? If for example they will contain more than 10 or so cues, I'd be tempted to program the complex dances/ songs onto separate Playbacks, having them triggered from cues in the Master Playback. These can then trigger their own chases at times, if required. Regarding "pausing" a chase, I'd change the button function of the chase from Tap Tempo, to Pause, and the shifted function to Go (Fade). This can be done by holding SETUP and tapping your chases button -> General -> Button Function. Then when the chase is running, a single tap of its button will pause it on the current cue, and then a SHIFT + tap will resume. In the Playback's chase settings, you can configure a defined BPM, or use the Global BPM - Global Tap Tempo can then be assigned to a fader... http://support.zero88.com/1011580981 For more on the fly control where speed will need to be varied, you could do all of the above just using Global Tap Tempo assigned to a fader. This allows you to vary the speed live, but then snap the fader down/ give the button a single tap to pause your chases, and then a double tap of the Global Tap Tempo fader's button will set a new speed. Regarding pausing a single effect or several effects running in a cue, you could do this using the Speed Override control. Speed Override can be used to control the speed of the current effect running in the currently viewed playback. Speed Override can be assigned to a fader- allowing you to snap the fader down to achieve pausing the effect. This can be done in the same way as Global Tap Tempo - hold SETUP and tap an empty Playback's button, and choose Global Tap Tempo. You then have a couple of options to resume the effect. Either move the fade back up to 50% again to achieve your recorded effect speed, or, under the Z button press encoder button 2, which will reset speed override. If you wanted you could program a macro that presses Z -> Encoder button 2 -> Z, and then have this triggered by a cue/UDK! Hope that helps, any further queries don't hesitate to post or message! Edward

Hi Jeroen, FLX S consoles don't have the ability to copy channel data. This is something the ORB series consoles can do... http://support.zero88.com/975363271 Edward

Hi Mike, We have logged "ZOS-8734" on our software tracker, which should improve loading in files and avoiding duplicates. Edward

Hi Jeroen, If the new set of 4 fixtures are the same fixture type as the existing 4, any palettes you recorded with the original fixtures will also work for the new ones. Therefore you could select your new fixtures and apply the palette you used to record the playback. You can then simply Update the playback, which will then include the new fixtures. Hope that helps, Edward

Hi Jeroen, Currently there is no way of combining ZerOS show files. Therefore, in this situation it would be best to have one show file that contains all fixtures, and then maybe have Page 1 of Playbacks for your LEDs, and Page 2 for your moving heads. Edward

Hi Peter, What show file are you using? Have you created one to match the Capture file? Feel free to email this to me (EdwardSmith@Eaton.com) and i'll take a look. A standard CAT5 patch cable will be fine to connect your laptop to FLX S48. On the FLX S48, tap Z-> System Information -> System Text. In here, there should be text showing the console is looking for Capture. Does this find your laptop (this should display your PC's name)? Are there any errors? Let me know how you get on. Edward

Hello, As Kevin says, use Add Fixtures to patch your fixtures- when adding Dimmers tap Add Fixtures, and then simply tap Next, as dimmer will be pre-selected for you. Add Fixtures is a new and improved, easier to use and more advanced replacement for Patch Wizard. You will then be able to view your patched fixtures in the Fixture Schedule, which is also where you can configure them. Hope that helps, any questions let us know. Edward

Hi Daniel, Hmm, this is what I'm seeing... Push channel faders 1>6 up to full. Manually select channels 1>4, ensuring they are the only channels selected. Press and hold RECORD, ensure SmartTag is disabled, press Selected Fixtures rather than Tagged Fixtures, tap an empty playback. Fixtures 1>6 resume at full, however if I push the playback up to full and clear the programmer (CLEAR CLEAR), fixtures 1>4 stay on, and fixtures 5 and 6 go off. If the Playback fader is raised at the point of tapping it to complete the record command, the cue will play and programmer will be cleared automatically- is this what you are seeing? Edward

Hi Daniel, Recording by choosing "Selected Fixtures" won't require you to turn lights off. All you need to do is choose which fixtures you want to be included by manually selecting them (tapping their channel buttons). Then press and hold RECORD and choose Selected Fixtures from the options. I hope this achieves what you're after. Any queries let me know. Edward

Hi Daniel, If you have fixtures which currently have other parameters in the programmer (tagged), you’ll need to untag these too, not just intensity. Alternatively, an easier option if not just dealing with intensity parameters is to select only the fixtures you want to record, press and hold RECORD, and ensuring SmartTag is Disabled, choose Selected Fixtures from the record options. Then only tagged & selected fixtures will get recorded when you tap a Playback’s button. Hope that helps Edward

Hi Daniel, It sounds like for what you need to achieve you need to untag the fixtures you don't want. Therefore in your scenario, if you only want fixtures 1-4 to be recorded, however fixtures 5 and 6 are also currently on, select only fixtures 5 and 6, tap Z/Shift, and tap the middle encoder button for Intensity. You will see this writes "Untag Intensity" in the command line. Then press and hold RECORD, and ensure that SmartTag is disabled. If the SmartTag button has a red stripe on it, tap it to go blue. Now tap the Playback you wish this to be stored to, and only fixtures 1-4 will be recorded. Fixtures 1-6 however will remain on stage. Hope that helps and is what you're after, any queries let me know. Edward

Hi Zeus, If you load in custom fixture files, and then patch these into the console, these fixtures will be saved in the show file. Are you saying these are being lost? Are their Playbacks not loading in, or are they appearing not to work? Edward

Hi Dan, The process you describe there, should result in the fader both scaling intensity, and the effect speed/size or your lighting state. From your description you have said record "All Attributes". Did you manually tag all parameters in the Record Options pop up? Did you do a Record all/Snapshot (SHIFT + RECORD)? If you disable Fader controls Effect, does the effect run as expected, or has this been lost? Your other option on controlling the effect speed with a fader, is to use Speed Override. This control can be found under the Z key on the second encoder, but can also be setup on any empty Playback. This will then control the speed of the currently viewed playback. Hope that helps, any queries let me know. Edward

Hi Tom, Ok no worries thanks for the information. Let us know if you see anything similar with the latest software. Art-Net connection doesn't use a DHCP IP address. This will be a 2.x.x.x IP generated by the console for each Art-Net device. You will see a DHCP address under Z -> System Information -> Network Devices if there is a DHCP server on the network, however this will only be used by the console if you have set a protocol to use DHCP. If Art-Net is the only protocol in use, the DHCP address will not be used. Hope that helps, Edward

Hello, Sorry to hear this. To find out the software version tap Z -> System Information. In here you’ll see a line displaying OS version. ZerOS 7.9.4 is the latest release software for FLX. If you have a copy of the show file that showed the lag issue, please could you email it to support@zero88.com. What was the setup of the console? Were you using networking, USB devices? Any queries let me know. Edward

Hi Mark, Currently a fixture can only have one set of RGB control applied to the colour picker. If you require both to be, I would advise making a fixture for the first set of RGB, and patch 2 of them sequentially to control the fixture. To Clear unwanted .ift user fixtures, tap SETUP -> Clear Options -> Clear User Fixtures. Hope that helps Edward

Hi Emma, Feel free to send an email to FixtureSupport@zero88.com, where one of the team will be able to take a look at the fixture file for you. This will also allow us to add it to our next Fixture Library Release. If you are keen to regularly run chases across the fixture, you may be best to patch each segment as a different warm and cool white fixture. Selecting all fixtures in one go will allow you to easily run intensity effects across it. However if you are getting near your fixture limit, you may not be able to do this. Regarding accessing extra parameters, this is simply done by tapping the Attrbute tab again. So for colour to access the next 4 parameters, tap the Colour tab again to page through. Auto Colour palettes and auto colour effects will only work for a fixture with full colour mixing (RGB, CMY), and therefore these won’t be available for just and warm and cool source. Hope that helps, Edward

Hi Eric, This is an interesting idea. Don't forget what we do have already is the knowledgebase, see below for FLX: http://support.zero88.com/Consoles/FLX/ This contains articles that you can look through or search for when you want to find out how to do or use something. Edward

Hi Franck, Yes that's correct, the order the parameters are listed in the Fixture Editor software is the order they'll appear on the console. If you have any queries, feel free to email FixtureSupport@zero88.com, and one of the team can help you out, or make the files for you. Edward

Hi Dan, Have replied to your email to Support. Edward

Hi Eric, Really glad you're loving FLX! In response to your comments... -We are planning on improving the Effects engine in the next software update, which bring more useful auto effects. Don't forget to quickly get chases you can use an intensity effect, and use one of the quick offset buttons found along the top of the Effects window. -We are indeed seeing more fixtures using Amber, UV, Lime, Indigo etc. Therefore we are still looking into the best and most accurate way to implement this into the ZerOS colour mixing engine. -Regarding the external monitor, in case you didn't know the shortcut to quickly change the external monitor to your Palettes desktop is SHIFT + VIEW. A single tap of VIEW will then take you back to your Programming desktop. Any queries let me know. Edward

Hello, Please try re-installing ZerOS 7.9.4. You can do that by downloading and then extracting the software from our website... Then run the ZerOS 7.9.4 OS Creator USB software on preferably a Windows 7 PC, which will then prompt you to format a USB stick. Complete the Wizard, and then plug the USB port into the console and boot. If this doesn’t work, please email Keith as Ian suggested, or email support@zero88.com. Depending on the situation, the console may need to be sent for repair. Any queries let me know. Edward

Hello, In terms of updating straight to ZerOS 7.9.4, you shouldn't run into any problems. However as Ian mentions, you'll probably want to check with everyone who operates the console first, as there are some big operational changes and improvements. The video below talks through these changes... https://www.youtube.com/watch?v=CjnbGuTHbFA&t= Hope that helps, any queries let me know. Edward

Hi Skippa, No, unfortunately these devices aren’t compatible with FLX S over USB, and there is no MIDI input. Our Solution consoles do except MIDI Notes input. Edward