Edward Z88

Hi Nico, As Kevin points out, this is done by defining the cue number. You don't have to tap Ⓩ, if you have an external keyboard connected - you can simply tap DELETE [cue number], and tap your Master Playback button to complete the command. You can then confirm the delete. If you don't wish to have a gap in your cue stack, you can the renumber the whole playback, by holding SETUP and tapping your Master Playback's Go button, tap Advanced Renumber -> OK. Any queries let me know, Edward

Hello, With the USB stick unplugged, tap "Other Windows", found top left of the Output Window, and from the drop down choose System Info, then tap System Info. At the bottom of this screen you should see a section labelled "USB devices...". Looking at this section, plug the USB stick in, do you see any change? If so the console is detecting the USB stick. Then tap SETUP -> Save Show -> tap Refresh after 10 seconds, do you now see "Removable Device" appear in Destination Device? Let me know how you get on. Edward

Hello, It certainly sounds like a show file conversion issue. As Kevin says from Factory reset you should be able to push channel faders up, tap RECORD, tap a Playback button (submaster button), and that lighting state will then be stored to the playback. A double tap of CLEAR will allow you to fade the Playback up and show your lighting state. Any queries let me know. Edward

Hello, Tracking mode won't effect recording to Submasters/Playbacks, unless you are recording fixtures with 0% intensity. If you tap SETUP -> Defaults -> Playback Defaults -> Raise & Lower -> Trigger on Raise, is this setting enabled or disabled? This should be enabled, otherwise the console will require you to tap the playback's button first before you raise the fader. Let me know how you get on. Edward

Hello, Make sure the keep the original show files safe and don't overwrite them, just in case you decide to stay on the older software version. Then, after loading these files into the new software, re-save them with new names and email them to me along with the originals, and I'll be able to take a look to see if there has been an issue with converting to the new software. I'll then be able to make these fixes and send you back your show files compatible with the new software. Hope that helps, any queries let me know. Edward

Hi Kevin, All Playbacks (including the Master) should behave the same, and should "Go" into a cue at the fader level, even straight after booting. I would disable SmartTag for this Update. This will then only include programmer tweaks into cue 2, and leave your chase running untouched. Alternatively before making the update, hold CLEAR and tap FADER FUNCT. to manually stop the chase running- this will also help to see what your base lighting state looks like. Again, for recording this cue you could turn SmartTag off, which will not include your running chase, but will include programmer information. To remove your chase from your cue once the information had been recorded, you could have gone into the cue, selected your chase fixtures, tapped Z -> tapped the middle encoder button for intensity (Untag [Intensity]) -> UPDATE -> Remove -> Update cue. Yes, the effects engine is powerful, but not the clearest on how to use it. In the next software update we are looking to make a lot of changes to the effects engine, and we'll ensure there are knowledgebase articles to compliment this. Already logged as ZOS-8569. Any queries let me know. Edward

Hi Tom, When ZerOS Monitor is connected to FLX S24, this shows you your Output Window and Cue list on the Programming Desktop, and your 4 palettes windows on the Palettes Desktop. The Groups window can only be accessed on the console's touchscreen, or using ZerOS Remote apps available for iOS and Android devices. Any queries let me know. Edward

Hi Kevin, Are you still finding this an issue? This should have been fixed in ZerOS 7.9.4, and seems to be working for me. Now when you power the console and trigger a Playback, you trigger it at the fader level. Are you finding the button is "dead" until you lower and raise the fader? Edward

Hello, Sorry to hear you've had issues after updating your Leapfrog's software. Please see the latest Solution manual below, correct as per ZerOS 7.9.2... https://zero88.com/manuals/IM9210 - Solution Manual Issue 2.0.pdf Leapfrog and Solution consoles operate identically, and therefore this manual will be applicable for Leapfrog. You can find the latest software changes listed in the ZerOS 7.9.4 release notes, which should have been included with the software download. Operation should indeed be as simple as the YouTube software overview video shows. If you are finding your old show files have not imported correctly, re-save them in the new version, and then email them to me. I'll be able to take a look and see whether there has been a conversion issue, and if so repair it for you. If you have any queries just let me know. Edward

Hi Erics, After doing some further investigating, this doesn't seem to be working correctly. I have logged this as issue number ZOS-8793. Currently power cycling the console is required to rediscover them. Edward

Hi Kevin, This is because cues 7 through 10 don't have intensity data recorded, and so will not display an intensity fade time. When it comes to then having a playback trigger/release, this is using the cue fade defaults (defined in SETUP -> Defaults -> Cue Intensity Fade).We are looking at reviewing this behaviour in a future software update. I have logged your example as a comment to ZOS-8747. When recording cues 7>10 you could have tapped RECORD, typed the cue number, dialed the encoder to 0/ tapped the middle encoder button and defined a cue time of 0 seconds, and then tapped the Master Playback's button to complete the command. Alternatively to update these cues with 0 second fades, go into each cue, hold CLEAR + tap Fader Funct. to release all other playbacks, tap UPDATE, dial the first encoder to 0, then tap the Master Playback's button. I can't see this happening when the fade times have been removed from cues 7>10, can you? Again, this is because playbacks 3 and 4 have intensity information with default fades of 0 seconds (as they act like a "submaster") and so the trigger and release is using these fades. Cue 8 is using the console cue fade defaults (3 seconds) when triggering/releasing. Global Tap Tempo only effects the speed of chases. Effect speed can be adjusted on the fly using Speed Override. You may find if you've clicked in the Output Window this is where the cursor is navigating in. A double tap of VIEW (or clicking into the cue list with touchscreen or mouse) will solve this and bring you back into the Cue list window. Why are you finding you're having to do this? Hope that helps and makes sense, as always any queries let me know! Edward

Hi both, No this is not something you can do currently, you just have your Programming and Palettes desktops, with Groups remaining on the internal touchscreen. Edward

Hi Erics, Thank you for this information, we will bear this in mind if others have issues with these fixtures. After deleting a fixture manually, this won't be discovered automatically again. This is because otherwise you'd never be able to delete a fixture on the DMX line even if you weren't using it. Therefore to rediscover deleted fixtures, you'll need to tap SETUP -> Inputs & Outputs -> RigSync -> Discover All. This should then patch them back into the console. Thank you for letting us know, I have logged this as issue reference ZOS-8784 on our software tracker. Edward

Hi Kevin, If you just want this to run through once to achieve a single sunrise effect, I would look to use a playback with auto cues to create the effect. Doing this allows you to define accurate custom auto follow-on times, and fade down times can run over subsequent cues, which is something you can't do with a chase. Therefore you could program each of your cues into a playback that's triggered by your Master Playback. Hope that helps, Edward

Hi Erics, I have emailed you the updated Astera AX5 fixture file with RDM information included. Any queries let me know. Edward

Hi Erics, We are aware of this issue when entering RDM Personality IDs of greater than 9 in the Fixture Type Editor software. If you could email us at FixtureSupport@zero88.com, with all the relevant Personality IDs for each mode of these fixtures, we will be able to send you an updated fixture file containing the correct personality IDs. Any queries let me know. Edward

Hi Norman, Please find attached the updated fixture file for the GLP YPOC 250... GLP YPOC 250 Details Update.ift Copy this file to USB, and then plug into FLX S24. Then tap SETUP -> Load FIle, and choose the file to load in. Then go to your Fixture Schedule, and select all your GLP YPOC 250 fixtures. Tap Change all Profiles, and you should see there is an updated version in the library that you can replace your existing fixtures with. This new fixture now contains details such as colour and gobo information. For future fixture requests, feel free to send us an email to "FixtureSupport@zero88.com" - our dedicated fixture support email address. If you have any queries please let me know. Edward

Hi Norman, Colour and Beam auto palette information is stored in the fixture profile itself. Looking at this fixture in version 36 of the library, this information is missing. I will therefore update this fixture for you, and post back later with an updated file when the colour and beam details have been implemented. Edward

Hallo, Der Großmeister sollte auch Verfolgungen verhindern. Wenn nicht, senden Sie bitte eine E-Mail an support@zero88.com, da es sich anhört, als ob ein Fehler an der Konsole vorliegt. Hello, The Grand Master should inhibit chases as well. If not please send an email to support@zero88.com as it sounds like there is a fault with the console. Edward

Hallo, Auf dem Lightmaster XLS gibt es keinen Blackout-Button. Der GrandMaster kann verwendet werden, um die Gesamtleuchtstärke von der Konsole aus zu steuern - dies steuert Kanäle, Hinweise und Verfolgungen. hello, There is no Blackout button on the Lightmaster XLS. The GrandMaster can be used to control the overall light level from the console- this will control channels, cues and chases. Edward

Hi Kevin, Yep, that's correct! Edward

Hi Kevin, That's correct, "Special" parameter information in the fixture library is what ZerOS uses to morph fixtures at the point of a fixture swap-out. Edward

Hi Kevin, An effects palette can be applied to a different selection of the same fixture type, however offset information won't be transferred, as this is specific for every selection. You can however apply the existing effect, tweak the offset, and then record the as a new effect palette for the new selection of fixtures. If you have recorded a CBP palette with a certain type of fixture, that same palette can be applied to all fixtures of that type. Therefore for a certain set of fixtures you could record all your colours with just one, and the palettes would work for all fixtures of that type. When dealing with palettes where each fixture has different parameter information (such as fanned positions or colours), when applying these palettes to fixtures not included in the palette they will use the first fixture's attribute data. Hope that helps, Edward

Hallo, Ja, es ist möglich, den Master Playback Fader in den Grand Master zu konvertieren, wobei der Master Go Button zum Blackout wird. Stellen Sie hierzu sicher, dass nichts auf dem Master-Playback aufgezeichnet ist und halten Sie SETUP gedrückt und tippen Sie darauf. Sie werden ein paar besondere Funktionen sehen, von denen einer der Großmeister ist. Ich hoffe, das hilft, Hello, Yes it is possibe to convert the Master Playback fader into the Grand Master, with the Master Go button becoming the Blackout. To do this ensure there is nothing recorded on the Master Playback, and then hold SETUP and tap it. You will see a few special functions, one of which is Grand Master. Hope that helps, Edward

Hi Kevin, ORB XF now comes under the "Legacy ZerOS" section of the Knowledgebase... http://support.zero88.com/Legacy-products/Legacy-Consoles/Legacy-ZerOS/ Hopefully now that the search engine has had some time to realise how people are wording questions and what they are after, you will start to find it is more effective. Edward