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Edward Z88

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Posts posted by Edward Z88

  1. ZerOS Remote Apps - Control Channels

    in FLX S24 & FLX S48

    Posted

    Hi @showguy

    To control the intensities of individual fixtures with the ZerOS Remote app, you can use syntax commands. The default screen of the app is a number-pad where you can type these commands. Please see the link below for information on syntax commands…

    https://www.zero88.com/manuals/zeros/selection-and-intensity/commands
     

    Alternatively, if you wanted to use onscreen faders to control intensities, you could use the ZerOS Monitor app instead, and view the Faders desktop. The Faders window can then be put into Fader Level mode. See the link below for more information…

    https://www.zero88.com/manuals/zeros/setup/settings/operational#mff
     

    I hope this helps. 

  2. Gateway 4 giving poor quality DMX

    in Data

    Posted

    On 12/28/2023 at 11:17 AM, Desgeorge said:

    The unit doesn't come with a PSU and I cannot find the appropriate one on the varilite websie. I don't think a solution desk PSU will work

    That is correct. You would need to source a suitable PSU from a third party should you wish to troubleshoot this. Although a Solution PSU also uses a 4-pin XLR, it is NOT compatible with Gateway 4. More information here…

    https://www.zero88.com/manuals/gateway4/power-3

  3. Gateway 4 giving poor quality DMX

    in Data

    Posted

    Hi Des,

    Hope you’re well. 

    I’ll take a proper look at this when I’m back in the New Year. As mentioned, this is not something we have seen before.

    I can’t remember what he had previously discussed regarding powering the unit - it might be worth attempting to use an external PSU rather than PoE, to see if you achieve better results. 

    Edward

  4. Chase Speed FLX S48

    in FLX S24 & FLX S48

    Posted

    Hi @simzee47

    16 hours ago, simzee47 said:

    I don't want the chase to be activated in BPM. I want it to Chase using the Fade Times I have set in the Cue List. I'm sure I read somewhere that if you set the BPM to "0" then the Chase will ignore the BPM and use the fade times. But when I enter "0" in the BPM button as soon as I hit "Enter" it reverts to "1" and if you select "Global BPM" and try and wind the Encoder wheel to "0" it stops at "1". Am I missing something here. Has this feature been removed with the latest update.

    This functionality was removed several versions ago. Chases will ignore all cue fade, delay, and auto timings set in a playback.

    To use the cue timings rather than BPM, you will need to revert the playback from a chase, and then add "Auto After" triggers to each cue in the playback. Please see the link below for more information...

    https://www.zero88.com/manuals/zeros/cues-playbacks/cue-settings/cue-triggers

    The playback will then run through the cue timings and loop automatically.

    Please let me know if you have any questions.

  7. First use of Inhibit? (school-boy question)

    in FLX

    Posted

    23 hours ago, kgallen said:

    Basically I want to be able to highlight some panto business at a stage position with a special (channel 3) but I want to check back the general cover in that area (channels 1 and 2).

    Let's say channels 1 and 2 (plus others) are part of the general cover and are on stage and bright, say 90%, and they are sourced from a cue stack running on the main playback.

    There have been occasions where I've needed to do this. In these situations, I raise my special playback, and simultaneously lower my Master Playback's fader, until I've got the balance how I want it. Is there a particular reason you don't want to touch the Master Playback in this situation?

    22 hours ago, kgallen said:

    when I dropped the fader, ch1,2 went out - did not release to the main playback. In the PB1 Raise and Lower, all of the Raise and Release settings were greyed out, so I couldn't disable Release on Lower.

    21 hours ago, Davidmk said:

    Inhibit sets a top limit on intensity values - like a grandmaster that only applies to certain channels

    As @Davidmk mentions, Inhibit is essentially a Grand Master for certain fixtures. You cannot "release" the Grand Master - it always governs the overall intensity output from the console. This is therefore the same behaviour of an inhibit playback - the Trigger On Raise & Release On Lower options are irrelevant, so are greyed out.

  8. Problem flxs48

    in FLX S24 & FLX S48

    Posted

    On 12/16/2023 at 10:22 PM, pierotec said:

    I read in the manual that it is possible with an external keyboard by pressing F1 to enter a service menu. I'll try this procedure tomorrow morning.

    23 hours ago, pierotec said:

    solved with Startup Tool.

    Really pleased to hear you were able to recover the console using the ZerOS Start-up Tool. Please drop us an email to support@zero88.com if you have any questions. 

    On 12/17/2023 at 10:24 AM, kgallen said:

    Sounds like the OS is corrupt. There is a way to make a bootable USB stick. Keith @KWR88 can provide instructions.

    It is extremely unlikely for the OS to have corrupted. My guess is that the show file that was on the console had corrupted. As a side note, FLX S consoles cannot be recovered using a bootable USB drive. FLX S consoles must use the start-up tool for recovery.

  10. Pause button flashing

    in FLX

    Posted

    39 minutes ago, Techie_v2 said:

    Wish there was a way to have it auto re-enable after turning it off as 99% of the time I want it on, but forget when recording the next cue

    I definitely understand this request. On the other hand, personally I would not want SmartTag to turn back on if I'd turned it off. More thought required...

  11. Pause button flashing

    in FLX

    Posted

    3 hours ago, Techie_v2 said:

    Can someone remind me why the pause button is flashing after recording a cue.

    If you have SmartTag disabled, and you record a cue, you will immediately snap into the cue you just recorded, and the manually adjusted programmer values will be cleared automatically. As you have essentially done a GO Snap without running the cue's fade times, the Pause button will flash.

    Hope this helps.

  12. Zero88 Jester 48Ml discontinued

    in Jester Range

    Posted

    Hi @SanCarlino

    Welcome to the forum.

    32 minutes ago, SanCarlino said:

    I'm looking to buy a used Zero88 48Ml board and I would like to know if the support still is active since the webpage mentions that the produced is discontinued. 

    Jester consoles were discontinued back in 2017, and stocks of spare PCBs have now run out. So we can support from the user/software side, but cannot guarantee that the console can be repaired if something goes wrong.

    34 minutes ago, SanCarlino said:

    I will need to lern how to operate the board and will struggle in programming fixtures. 

     I would recommend working through the Jester ML Training Playlist here...

     

    35 minutes ago, SanCarlino said:

    I assume, that the library that comes with the Jester has some generic LED fictures to assign, is that right?

    Yes - the latest fixture library for Jester ML consoles is v41, and is available to download from the Jester webpage...

    https://www.vari-lite.com/global/products/jester-series

    If you need to control a fixture that is missing from the library, you can create a fixture file to load into the console using "Zero 88 Fixture Tools". This application can be downloaded here...

    https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/Zero-88-Fixture-Tools-2.6.zip

    36 minutes ago, SanCarlino said:

    Another question: will the Jester be working properly with the latest update 4.1 or will I have problems in the very next future?

    JesterOS 4.1 is the final version for Jester ML consoles, and is very stable.

    37 minutes ago, SanCarlino said:

    I also found a reference that this board can be programed remotly by a PC. Is this software still available and will it run on most recent windows systems?

    "Phantom Jester" is a Windows software package, that allows you to program and edit Jester show files on your PC. These show files can then be transferred to the console via USB. This can be downloaded from the link below...

    https://www.vari-lite.com/b-dam/vari-lite/discontinued-products/jester/english/phantom-jester-4-1.zip

    Hope this helps.

    • Like 2

  15. Manual changes during a show - Clear - Blackout - return to Playbacks

    in FLX S24 & FLX S48

    Posted

    On 12/5/2023 at 2:44 AM, discover said:

    a) What is the easiest way to get a complete blackout in such a situation?

    b) Is there a better way to perform manual changes during a show using preset?

    If you have made edits to intensities manually, they will be displayed in red in the Output window. These values will need to be cleared to allow your cues to output as recorded. You could enable "Programmer Time", so that double tapping CLEAR fades the fixtures to their cue values, instead of snapping them. See here for more information...

    https://www.zero88.com/manuals/zeros/z-key/z-encoders

    Hope this helps.

    • Thanks 1

  16. changing colours on Solution XL?

    in Solution & Solution XL

    Posted

    On 12/3/2023 at 4:19 AM, Roodie said:

    wanted to ask if it is possible to change the colours indicating current cue (dark green atm) and next cue (yellow atm)?

    For me it's kind of confusing, and I end up thinking the yellow one must be the current one because it is brighter. I'm aware that I will get used to it when I work with it for a long time, but we always have different (and new) groups performing in our theatre, so I think all new people will be confused by these colours. So I'd rather change them to something more intuitive. Is that possible?

    It is not currently possible to change the colours of the current and next cue. ZOS-8774 is logged on our system, to improve the clarity of the current versus next cue in the Cues window. I have raised the priority of this following your request.

    On 12/3/2023 at 4:19 AM, Roodie said:

    I also have some other questions: can I just post them in this thread (and change the title to something more general), or should I rather open a new thread for each question? (there will be several, as the desk doesn't seem to work properly in some cases, and also the manual isn't up to date anymore)

    Please feel free to post your questions all in this thread.

    Although there is not a dedicated up to date Solution manual, I would recommend using the ZerOS manual for FLX series consoles here...

    https://www.zero88.com/manuals/zeros

    Hope this helps.

  17. Playback levels

    in Solution & Solution XL

    Posted

    On 12/3/2023 at 5:18 AM, kgallen said:

    I don't know what tracking is like on Solution

    Tracking behaviour on Solution is identical to FLX.

    On 12/3/2023 at 7:28 AM, Roodie said:

    Yes, if HTP/LTP also refers to things like position etc. I can see that I'd run into problems then.

    The HTP/LTP option on the Solution Special MFKs is only related to the channel faders. As these control intensity, it is not related to Colour, Beam, or Position.

    More information on Tracking here...

    https://www.zero88.com/manuals/zeros/cues-playbacks/record-options/tracking

  18. Unexplained circuit response.

    in FLX S24 & FLX S48

    Posted

    4 hours ago, Stan Vigurs said:

    I have attached the show cue file in case this can provide any clues.

    Thank you for sharing your show file. The first observation is that this show file is from ZerOS 7.9.7, which is serval versions out of date. I would therefore recommend updating your console's software.

    ZerOS 7.14.1 is the latest software, and can be downloaded from the link below...

    https://vari-lite.s3.eu-west-1.amazonaws.com/software-firmware/ZerOS-7.14.1.exe

    Release notes including installation instructions are available here...

    https://vari-lite.s3.eu-west-1.amazonaws.com/graphics/technical/documents/ZerOS-7.14.1-release-notes.pdf

    4 hours ago, Stan Vigurs said:

    unless I have an explanation for this then I no longer have confidence in the console.

    Please update your console's software.

    4 hours ago, Stan Vigurs said:

    I still the issue of when #14 fader is raised #26 shows a response albeit at a level below that showing on #14 fader.

    As discussed, this sounds like a hardware issue. Start by cleaning the faders. If this doesn't clear the issue, the faders will need replacing.

    • Like 1

  19. Select, save just one feature ("slicing" a show)

    in FLX S24 & FLX S48

    Posted

    3 hours ago, discover said:

    Thanks, I have successfully tested that and it works fine for me in this case 🙂

    Great - thanks for letting me know.

    3 hours ago, discover said:

    would it work with a Cue-List or not?

    Yes it would. However, if you have a Cue Stack on a playback, the playback's button will already be a Go button by default.

    Please let me know if you have any questions.

    • Thanks 1

  21. Unexplained circuit response.

    in FLX S24 & FLX S48

    Posted

    On 11/25/2023 at 4:45 PM, Stan Vigurs said:

    all faders register as they should with the exception of fader #14! When I slide this fader up and down the virtual front panel responds as it should but channel 26 also displays a value. when channel 14 is 100% channel 26 flickers between 42 & 44%!

    On 11/26/2023 at 9:11 AM, iank99 said:

    I'd be tempted to swap fader 26 first then test again before putting a soldering iron on to fader 14. You might be lucky and some lubricant in the fader might solve the problem.

    As @iank99 mentions, it sounds like fader 26 on your console is faulty. Please send us an email to support@zero88.com for detailed troubleshooting information.

    You may find that a small drop of switch/contact cleaner will resolve the issue. If it doesn't, fader 26 will need to be replaced. As you are in the UK, I would recommend contacting @iank99 to get this repaired...

    On 11/26/2023 at 9:11 AM, iank99 said:

    If you can't find a local dealer willing to carry out the repair, you could send the desk to me but I'm in Coventry, UK.

     

    On 11/25/2023 at 4:45 PM, Stan Vigurs said:

    but then the next cue did not respond although the screen did show the correct operation. On pressing the Master Playback button a few times again, still the console did not respond and then after about 40 seconds or so it progressed through all of the cues. It then behaved correctly for the rest of the production.

    When rebooting the console after the production, it did exactly the same thing but when I re booted the following day it behaved impeccably.

    Without any further information, my first guess would be that this may be related to Speed Override. If you tap the Z/SHIFT key, you'll see Speed Override on the second encoder wheel. Please ensure this is reset to the midpoint position. If a yellow bar is shown, tap the button in the middle of the Speed Override encoder wheel, to reset. Upon running cues, the cue timings will then be used, and will not be temporarily overridden. To troubleshoot further, we would need to see a copy of the console's show file. If you can tap SETUP > Save, save the file to a USB drive, and email this to support@zero88.com, we'll take a look.

    Please let us know if you have any questions.

    • Like 1

  22. Gateway8 port as an input?

    in Data

    Posted

    Hi @Harvey John

    Welcome to the forum.

    38 minutes ago, Harvey John said:

    We cannot see if it is possible to configure one of the Gateway8 ports to be input rather tha output

    This is not possible. The DMX output ports on Gateway 8 are outputs only, meaning Gateway 8 can only convert Ethernet DMX back to physical DMX. Physical DMX cannot be converted to Ethernet DMX using Gateway 8.

    Please let us know if you have any questions. 

  23. Alle LEDs am Pult Leuchten

    in Jester Range

    Posted

    Hallo Jens,

    Mein Kollege Keith hat auf Ihre E-Mail an support@zero88.com geantwortet.

    Bitte lassen Sie uns wissen, wenn wir Ihnen helfen können.

     

    Hi Jens,

    My colleague Keith has replied to your email to support@zero88.com.

    Please let us know if there's anything we can help with.

  25. Effect continuing through the show NEWBIE

    in FLX S24 & FLX S48

    Posted

    Hi @Geoffc

    Welcome to the forum.

    50 minutes ago, Geoffc said:

    I do not know enough about the console to play around and I am concerned with ruining the show set up even more.

    Firstly, I'd recommend saving a copy of the console's current show file to a USB drive. That way, if you make any incorrect changes, you can then simply load in your previous show file from the USB drive. Please click the link below for information on saving show files...

    https://www.zero88.com/manuals/zeros/setup/save

    42 minutes ago, Geoffc said:

    I added an effect into a cue ( cue 20 ) but after that all of the following cues have that effect 

    The effect therefore needs to stop in cue 21. Please follow this process to stop the effect:

    1. Go into cue 21, so that it is live and outputting (green row in the Cues window)
    2. Double tap CLEAR
    3. Select the fixtures running the effect. For example by using the buttons below the fixture's channel faders.
    4. Tap the "Effect" tab at the top of the internal touchscreen, and choose [No Effect]. The effect should stop.
    5. Then press-and-hold UPDATE, and you should see the Update Options appear on the internal touchscreen.
    6. In the Update Options, ensure that the SmartTag button is disabled, indicated with a blue stripe. If it has a red stripe, tap it to disable.
      1. If you cannot see a SmartTag button in this window, please see this link for more information - https://www.zero88.com/manuals/zeros/cues-playbacks/record-options
    7. Ensure that "Track Forwards" has a red stripe, rather than "Cue Only".
      1. With Track Forwards selected, you will send your "No Effect" instruction down through subsequent cues, therefore stopping the effect from running in those cues.
    8. Tap your Master Playback's GO button to complete the process.
    9. Then, press-and-hold RECORD, to open the Record Options on the internal touchscreen. Tap "SmartTag" and "Cue Only" again, to re-enable them (red stripe), and the console will then be back in the default programming behaviour. Tap RECORD again to save and close.

     

    I hope this helps. Please let us know if you have any questions.

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